Specialist Vets in Selby

## Summary Selby Vets4Pets Ltd is part of the Vets4Pets chain (the clinic branding and website content are Vets4Pets). Based on reviews, the practice is frequently used for routine pet healthcare and repeat medications, with the team sometimes fitting pets in at short notice (for example, an end‑of‑day appointment for a dog’s large abscess, and a same‑day fast‑tracked flea/worm prescription when a household health risk was explained). However, a small number of reviews describe problems with communication and medication/prescription processes—specifically, not being clearly told why a flea/worm product was changed, not being given clear dosing instructions at collection, and frustration about being asked to book a paid consultation or have blood tests before repeats. ## Services - **Veterinary Nurse Training facility** (listed in clinic data). - **Parasite prevention prescriptions** (flea and worm tablets; specific products mentioned include Bravecto, Credelio, and Milprazon). - **Treatment of infections/wounds**: a dog abscess was treated after being fitted in late in the day (as described by an owner). - **Cats and dogs seen** (multiple reviews reference cats and dogs). - **Exotics/reptiles**: one reviewer was told the practice does **not** have the certificates to treat exotic pets (reptiles), but that staff gave general guidance on where to seek help. ## Pricing - A reviewer states they were told a **consultation would cost £50** for a repeat prescription. - A reviewer states they were told a **blood test would cost £160** before a repeat prescription. ## People - **Caitlin**: mentioned by name for being “super helpful” when the caller asked about help for a bearded dragon; the clinic advised they couldn’t treat exotics but provided guidance on next steps. ## Reviews **Google rating: 4.6 stars from 212 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Owners describe the team as accommodating when urgency is explained, including **fast‑tracking medication** to be ready the same day and **finding late appointments** for issues like a “huge abscess.” - Multiple reviews mention being kept informed and helped into **quick appointments when needed**. - A recurring negative theme is **communication around medications and repeats**: - one owner says a flea/worm medication change wasn’t clearly explained, and that **dosing instructions weren’t provided** at collection (they worried they could have given multiple monthly tablets at once); - another owner alleges being repeatedly told they must pay for a **£50 consultation or £160 blood test** before repeats, and felt requests for antibiotics for a dental infection and help with arthritis weren’t addressed. - One review notes a **computer system problem** contributed to an issue at a first visit, but says staff remained polite and helpful.

## Summary Holmefield Veterinary Clinic Ltd offers general pet veterinary care, with a stated emergency service (24/7 or extended hours) and a “Pet Health Club” proactive healthcare plan mentioned on its website. Recent reviews describe vets explaining diagnoses and treatment options clearly, including a case where a rabbit was seen after official closing time and charged the daytime rate. Owners also mention the practice can handle larger/nervous dogs calmly (including a dog wary of men) and that staff can be helpful with insurance—though one reviewer reports being asked to pay a large amount upfront and claim back via insurance. ## Services - General veterinary consultations, with diagnosis and treatment options explained (mentioned in reviews). - Emergency/urgent care: listed as offered (24/7 or extended hours), with one report of being seen after closing time for an urgent rabbit appointment. - Rabbit care (review mentions treatment leading to recovery). - X-ray capability is referenced by an owner who attended one branch specifically because it “can deal with my [large dog] better” and might have needed an X-ray (the X-ray was ultimately not needed). - Veterinary Nurse Training facility (listed in clinic data). - Proactive healthcare plans via “Pet Health Club” (mentioned on the website). - Insurance support is mentioned by one reviewer; another reports needing to pay upfront and reclaim via insurance (see Reviews). ## Pricing - Consultation fee reported by one reviewer: **£65** (they said it was a 2-minute consultation). - One reviewer reports being told they would need to pay **£540 upfront** and then claim back through insurance (context suggests this was linked to obtaining a specific medication/service). ## People - **Sue (vet)**: described as “informative and to the point,” helping an owner understand their dog’s medical options over several years; also noted for giving treats after appointments. - **Unnamed male vet**: described as calm and softly spoken, successfully handling a dog that is usually wary of men. ## Reviews **Google rating: 4.6 stars from 331 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Clear explanations of diagnosis and treatment options, with owners saying decisions were discussed before proceeding. - Helpfulness during difficult or prolonged treatment periods, including praise for receptionists, nurses, and vets as a team. - Urgent access: one owner reports being asked to come straight in shortly before closing and being seen after closing for a rabbit. - Insurance handling is mixed: one owner says the practice provided additional support with insurance providers, while another was unhappy about being required to pay **£540 upfront** and reclaim via insurance. - Cost/value concerns appear in at least one review, specifically linked to a **£65** consultation and difficulty obtaining a requested medication/service.

## Summary Hayloft Mobile Veterinary Services Ltd is an **independent, family-run mobile vet service**, providing vet and nurse appointments **at home**. Based on the website and reviews, they’re set up for **first-opinion small animal care** plus a range of **mobile diagnostics** (including **x‑rays and ultrasound**) and **routine procedures**. Reviewers most often mention home visits reducing stress for cats, with examples including **handling a very timid cat calmly**, **follow-up calls to check treatment plans**, and **at-home end-of-life care**. One recent review strongly conflicts with this, describing a **booster vaccination visit** where the owner felt the team’s handling and comments about a dog’s behaviour were distressing. ## Services From the clinic website: - **First-opinion small animal consultations** carried out at home - **Minor and routine operations** (a “small procedure” for a cat is also mentioned in reviews) - **Radiography (x‑rays)** - **Mobile ultrasonography (ultrasound)** - **Laboratory diagnostics** - **Qualified nurse clinics** delivered at home - **Wellness clinics**, including **vaccinations** and **parasite control** (annual booster vaccination also mentioned in a review) - **Pharmacy and prescription delivery** - **Geriatric care** - **End-of-life care** and **cremation services** (multiple reviews describe at-home euthanasia) - **Pet Taxi service** ## People - **Vets and nurses (team)**: Several reviewers describe the team taking time to keep pets calm in the home setting—particularly **cats showing stress** and a **“timid” younger cat**. One owner also reports the team **explained an ageing cat’s health** and involved them in agreeing a **treatment plan**, followed by **check-in calls** to see how treatment was going. - **Conflicting experience noted**: One reviewer describes a vaccination visit where they felt the vet and nurse **did not build rapport with their dog**, made **comments the owner experienced as judgmental/scaremongering about castration and aggression**, and handled the situation in a way the owner found upsetting. ## Reviews **Google rating: 4.8 stars from 60 reviews.** Themes below are drawn from the latest written reviews available to us. - **Home visits as stress-reduction**, especially for cats that “don’t travel well,” with pets examined/treated “in the comfort” of home. - **Supportive communication around ongoing care**, including talking owners through an older pet’s health and making sure they’re comfortable with the plan, plus **follow-up calls**. - **End-of-life care at home** described as gentle and unhurried, with owners mentioning the team taking time to keep the experience peaceful. - **Routine care and small procedures** are mentioned positively (cat procedure; claw clipping becoming easier at home). - **One strongly negative account** describing poor handling/communication during a dog’s booster appointment, including perceived fear of the dog, sharp comments, and a tense approach.

## Summary Vetcare is described by a recent reviewer as a **wholly independent veterinary practice**. Reviews repeatedly mention a vet named **Mauro** and a small team who spend time explaining options and managing anxious or difficult-to-handle pets (for example, using patience, treats and cuddles to help nervous dogs through visits). Cases owners highlight include **treating a cat’s serious eye problem with diagnosed drops**, supporting a dog after **tablet ingestion leading to kidney failure (reported full recovery)**, and routine care such as **vaccinations and annual check-ups**. One review strongly disagrees with the overall tone, describing **poor communication and upsetting end-of-life comments** during a visit for an older dog with back pain. ## Services Services and care mentioned in the available reviews include: - **Vaccinations** - **Annual check-ups** for dogs and cats - **Diagnosis and prescribing medication**, including eye drops for a cat with a serious eye issue - **Treatment for back pain** (older dog mentioned) - **Urgent illness care**, including management of a dog that became very unwell after chewing tablets, with kidney failure reported by the owner (and later recovery) - **Ongoing treatment plans**, with at least one pet described as “in the middle of treatment” following diagnosis ## People - **Mauro (vet)**: Frequently mentioned for taking time to **explain findings and treatment** (“explains everything”, “thorough and informative”). Owners also describe him handling anxious pets with **patience**, which they say reduced both the dog’s and the owner’s anxiety. - A contrasting account from one owner says he **directed conversation to their partner rather than them**, and raised **end-of-life preparedness** in a way the owner found inappropriate for their dog’s condition. - **Staff (team)**: Several owners describe the team as **attentive** and engaged during visits, with examples like giving **treats and cuddles** so dogs are happy to attend. ## Reviews **Google rating: 4.9 stars from 76 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Multiple owners say the vet **takes time to explain** conditions and treatments clearly. - Several reviews describe outcomes where pets **recovered from serious problems**, including a dog with **kidney failure after ingesting tablets** and a cat with a **severe eye problem** treated with medication. - Owners often mention pets being **handled gently** (treats/cuddles; patience with an anxious dog). - There is a clear conflict: one reviewer reports a **loss of trust** due to communication they felt was dismissive and distressing, including comments implying their older dog “could go any day,” while many others express strong confidence in the vet’s judgement and approach.

## Summary Community Pet Clinic is a small-animal clinic where reviews repeatedly mention a vet called **Mauro** and a team that spend time explaining options. The only website link provided is on **jollyes.co.uk**, while one reviewer explicitly describes “**Mauro’s ‘Vet Care’**” as a **wholly independent** practice—so the ownership setup isn’t fully clear from the available sources. What it seems set up for, based on client accounts: - **Routine preventive care** is mentioned (vaccinations and annual check-ups). - **Medical problem-solving** comes up often, with owners describing detailed explanations and tailored medication choices (including eye treatment and skin/coat issues in a cat). - **More serious acute illness support** is described in at least one case (a dog becoming very unwell after chewing tablets, with kidney failure mentioned, and later recovering). - Handling of **nervous/anxious dogs** is noted, including patience during appointments and using treats/cuddles to help dogs stay comfortable. ## Services Services and care types mentioned in the available reviews include: - **Vaccinations** - **Annual check-ups** (routine visits referenced for multiple pets) - **Diagnosis and prescribing/adjusting medication** (reviewers mention careful diagnosis and choosing appropriate drops/meds) - **Eye problems in cats** (an owner says their cat’s eye was treated when it seemed “not salvageable,” with ongoing treatment described) - **Skin/coat problems in cats** (hair loss mentioned as treated successfully) - **Senior-dog assessment** for back pain (one review describes a visit for a 14-year-old dog with a bad back) - **Toxin/medication ingestion and severe illness support** (a dog that chewed tablets and developed kidney failure is described as making a full recovery after the clinic “worked so hard on him”) ## People - **Mauro (vet)**: Often singled out in reviews for being thorough and explanatory (multiple owners mention that he “explains everything” and is “thorough and informative”). Several reviews describe trust built through outcomes (e.g., recovery after serious illness; a cat’s eye treated successfully). - One reviewer reports a negative interaction: they felt he addressed their partner rather than them during a consultation and raised end-of-life comments they felt were inappropriate given their dog’s condition. - **Staff team**: Repeatedly mentioned as attentive and friendly; several owners describe pets being put at ease with **treats and cuddles**, and one owner notes patience with a dog that is “not the easiest,” helping reduce anxiety for both dog and owner. ## Reviews **Google rating: 4.9 stars from 76 reviews** “Themes below are drawn from the latest written reviews available to us.” - Owners frequently mention **clear explanations** and time taken in consultations (“explains everything,” “takes the time to explain things,” “thorough and informative”). - Multiple reviews describe **strong clinical outcomes**, including a cat’s eye being treated when the owner thought it couldn’t be saved, and a dog recovering after becoming very ill following tablet ingestion (kidney failure mentioned). - Several owners highlight **handling and comfort**, especially for anxious or difficult dogs (patience, treats, cuddles; dogs happy to attend). - A minority view conflicts with the above: one 1‑star review describes **poor communication and trust concerns**, centred on how the vet spoke to the owner and comments about the dog potentially dying soon/euthanasia readiness.