Clinic Overview
- Recent feedback is often positive about the team's friendliness, with short reviews praising the staff overall and describing them as great with pets. - Detailed reviews highlight thorough care and problem-solving, including an annual check-up handled very well and a long-running seasonal skin condition finally being diagnosed and treated. - Communication stands out as a strong point in the more detailed comments, with one owner especially valuing the clear explanation of current issues, possible future problems, and likely costs during a longer appointment.
Robson & Prescott is a small-animal veterinary practice in Blyth whose website highlights Cat Friendly Clinic accreditation and a Pet Health Club® Plus plan that includes consultations. The practice also refers to emergency cover and veterinary nurse training. Recent feedback often mentions clear explanations, friendly staff, and supportive end-of-life care, while a minority of reviewers raise concerns about cost and one receptionist interaction.
Services
- •Routine small-animal care: annual check-ups are specifically mentioned in recent reviews.
- •Diagnosis and treatment of ongoing problems: owners describe the practice identifying and treating a long-standing seasonal skin itch after other vets had not resolved it.
- •Second opinions and fuller examinations: one reviewer describes getting a prompt second-opinion appointment, followed by a double-length consultation at no extra cost so a clinician could carry out a full examination and explain current issues, possible future problems, and likely costs.
- •Cat-focused provision: the website highlights Cat Friendly Clinic accreditation.
- •End-of-life care: reviews describe owners being given time to make decisions and say goodbye without being rushed.
- •Emergency cover and training: access to an emergency service is mentioned in a long-term client review, and the practice is also listed as a veterinary nurse training facility.
Pricing
No published pricing information is currently available for this clinic, although a minority of reviewers describe it as expensive.
People
- •Briony (role not stated): mentioned warmly for gentle, straightforward support during an end-of-life appointment.
- •Reception team (unnamed): one owner praised a receptionist for understanding their concerns and arranging an appointment quickly, while another recent reviewer reported an abrupt manner.
- •Vets, assistants, and clinicians (unnamed): reviews mention friendly staff, a thorough full examination, clear explanations, and successful diagnosis of a long-standing skin problem.
Reviews
Google rating: 4.6 stars from 180 reviews.
- •Recent feedback is often positive about the team's friendliness, with short reviews praising the staff overall and describing them as great with pets.
- •Detailed reviews highlight thorough care and problem-solving, including an annual check-up handled very well and a long-running seasonal skin condition finally being diagnosed and treated.
- •Communication stands out as a strong point in the more detailed comments, with one owner especially valuing the clear explanation of current issues, possible future problems, and likely costs during a longer appointment.
- •Negative comments mainly relate to cost, with a couple of reviewers calling the practice expensive; one recent review also criticised a receptionist's attitude, though this sits alongside several positive comments about the wider team.
