Brentknoll Veterinary Centre Ltd

Brentknoll Veterinary Centre Ltd is a small-animal practice that, according to its website, has been providing care for over 25 years and supports a wide range of species (including cats, dogs, and several small pets/exotics). The clinic also advertises advanced in-house diagnostics (including a 64‑slice CT scanner and advanced ultrasound) and in-house referral services alongside orthopaedics, soft-tissue surgery, medicine, ophthalmology, and rehabilitation.

Recent reviews emphasise practical, decision-relevant experiences: a nervous dog handled calmly during an appointment with plenty of time for questions; puppy vaccinations and a first nail clip done in a way that kept the pup noticeably calm; and supportive aftercare around euthanasia, including a handwritten condolence card from the team. One reviewer also describes prompt help when a puppy swallowed a foam ear plug, from initial call through collection after treatment.

Services

From the clinic website summary:

• •Small-animal care for: cats, dogs, ferrets, rabbits, guinea pigs, hamsters, birds, and reptiles
• •Nurse clinics
• •Preventative health care plan (details not specified)
• •24-hour out-of-hours care (as stated by the clinic)
• •In-house referral services
• •Orthopaedics and soft tissue surgery
• •Medicine and ophthalmology
• •On-site rehabilitation, including:
  • •Hydrotherapy water treadmill
  • •Chiropractic treatment
  • •Laser physiotherapy
• •Facilities/equipment mentioned:
  • •64-slice CT scanner
  • •Advanced ultrasound equipment
  • •On-site rehabilitation centre

From the latest reviews:

• •Vaccinations and nail clipping (nurse appointment) mentioned
• •Treatment for a foreign-body ingestion (dog swallowing a foam ear plug) mentioned

People

• •Nurse Abbie: mentioned for vaccinating a puppy and doing the puppy’s first nail clip; the owner noted the puppy stayed unusually calm during handling.
• •Reception team: described as helpful, polite, and welcoming on arrival.
• •Vet (unnamed in reviews): described as calm and reassuring with a nervous dog, with clear explanations and enough time for questions.

Reviews

4.9 stars from 129 reviews. Themes below are drawn from the latest written reviews available to us.

• •Calm, unrushed consultations: owners mention clear explanations and time to ask questions, including for a nervous dog.
• •Handling during routine care: a puppy’s vaccination and first nail clip were described as smooth, with the puppy staying calm throughout.
• •Support around end-of-life: one owner describes strong support during euthanasia and a handwritten condolence card signed by the team.
• •Urgent problem support: one review describes attentive care for a dog that swallowed a foam ear plug, from first call through discharge.