MacArthur, Barstow & Gibbs

MBG Vets (MacArthur, Barstow & Gibbs) is an independent, vet-owned practice that covers small animals and exotics as well as farm livestock (including exports) and equine (horses and donkeys). From the latest reviews available, owners most often mention same-day appointments when needed, use of an app for booking non-urgent visits, and experience with less-common pets (rats, chameleons, hamsters) alongside larger animals (miniature ponies and goats). One review describes feeling dismissed and left confused after a consultation about a rat, contrasting with others who describe clear, welfare-led decision-making and not being pushed into “pointless surgeries.”

Services

• •Care for small animal pets and exotics (reviews specifically mention rats, chameleons, hamsters).
• •Equine care (website lists horses and donkeys; reviews mention miniature ponies).
• •Farm livestock & exports (website) and review examples including goats.
• •Pet Health Plans (listed on the website).
• •Online/app booking support for non-urgent appointments (mentioned in a review).
• •The website includes an “Emergencies” option for small animal, farm, and equine, but no further details about emergency/out-of-hours provision are provided in the text we have.

People

• •Vlad (vet) is named in a review for a rat consultation. The reviewer found him knowledgeable but felt their concerns were dismissed and that options weren’t clearly explained, describing interruptions and going off-topic.
• •Other reviewers don’t name individual clinicians, but describe vets as friendly and competent on visits for miniature ponies and goats, and as welfare-led in decision-making for dogs.

Reviews

Google rating: 4.9 stars from 137 reviews. “”

• •Access/booking: one owner reports being able to get same-day appointments when needed; a pets app is mentioned as useful for booking non-urgent care.
• •Range of animals treated: multiple mentions of exotics (rat, chameleon, hamster) and also miniature ponies and goats, matching the broad species coverage described on the website.
• •Decision-making and treatment approach: one reviewer praises being “honest” and not pushed into unnecessary (“pointless”) surgeries.
• •Mixed communication experiences: one negative review describes a consultation that left the owner frustrated and more confused, while other reviews describe the team as consistently professional and focused on pet welfare.