MacArthur, Barstow & Gibbs

MBG Vets (MacArthur, Barstow & Gibbs) is an independent, vet-owned practice in Worcester covering small animals, exotics, farm livestock and equine work. It offers a notably broad species range, with recent reviews mentioning dogs, rats, chameleons, hamsters, goats and miniature ponies alongside the website’s listing of horses and donkeys. Recent feedback remains largely positive overall, with particular praise for same-day access when needed and a welfare-focused approach, though a small number of reviews raise concerns about communication and cost.

Services

• •Small animal and exotic care: The practice treats routine companion animals as well as less-common pets. Recent reviews specifically mention care for rats, chameleons and hamsters.
• •Equine care: The website lists treatment for horses and donkeys, and recent reviews also mention support for miniature ponies.
• •Farm livestock and exports: Website information includes farm livestock and export work, with reviews giving examples such as goats.
• •Appointments and booking: Reviews mention being able to get same-day appointments when required, plus use of a pets app for booking non-urgent visits.
• •Pet Health Plans: Listed by the practice.
• •Emergencies: The website includes an Emergencies option for small animal, farm and equine services, though no further out-of-hours detail is set out here.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Review feedback on cost is mixed: one recent reviewer felt repeat treatment for an ongoing skin problem became expensive, while another valued the clinic’s honest approach and felt they were not pushed into unnecessary procedures.

People

• •Vlad is named in a review about a rat consultation. The reviewer felt he was knowledgeable, but found the communication unclear and came away frustrated.
• •More broadly, reviewers describe the vets as lovely, competent, friendly, compassionate and knowledgeable across dog, exotic, farm and pony visits.
• •Reception staff are also praised in one recent review as pleasant and polite.

Reviews

Google rating: 4.8/5 from 138 reviews.

• •Strong overall sentiment: Most recent reviewers are very positive about the team, describing excellent service, compassion and professionalism.
• •Broad animal experience: Reviews mention care for dogs, rats, chameleons, hamsters, goats and miniature ponies, reflecting the practice’s wide species coverage.
• •Access and decision-making: One dog owner highlights same-day appointments and useful app booking for non-urgent care, while another praises a welfare-led approach that did not push unnecessary surgery.
• •Some negative feedback: A small number of reviews report poor communication in consultation and dissatisfaction over repeated treatment and rising costs for an unresolved skin problem.