Severn Veterinary Centre

Severn Veterinary Centre is a small‑animal veterinary practice founded in 1999 and also treats exotic pets (as well as cats and dogs mentioned in reviews). Recent feedback is mixed: some owners describe consistently good care with appointments readily available, while others report a painful nail clip for a rabbit and a refusal to see a guinea pig urgently when payment couldn’t be made until the next day. One named vet, Charlie, is specifically praised for handling a very nervous rescue dog patiently.

Services

Based on the practice website and the latest reviews, Severn Veterinary Centre offers:

• •Small‑animal veterinary care (cats and dogs explicitly mentioned in reviews)
• •Exotic pet services (exotics listed on the website; rabbit and guinea pig care discussed in reviews)
• •Pet Health Plan (listed on the website)
• •Repeat prescriptions (listed on the website)
• •Nail clipping (explicitly mentioned in a rabbit nail‑clip review)

People

• •Charlie (vet) – mentioned for being “amazing” and notably patient with a very nervous rescue dog.

Reviews

Google rating: 4.5 stars from 76 reviews. Themes below are drawn from the latest written reviews available to us.

• •Appointment access and pace: owners mention appointments being available and visits being “super quick.”
• •Communication: described as “informative” in a recent 5‑star review.
• •Handling nervous pets: one owner highlights a vet (Charlie) being patient with a nervous rescue dog.
• •Concerns about care quality in specific situations: a 1‑star review reports a rabbit nail clip where “2 quicks” were cut and bleeding occurred.
• •Concerns about urgent care and payment policy: a 1‑star review says a guinea pig needing urgent treatment was declined because payment couldn’t be made until the next morning.