Severn Veterinary Centre

- Many recent reviewers describe the team as friendly, kind and reassuring, with good communication around appointments and treatment advice. - Owners mention smooth visits with low stress for nervous or rescue dogs, as well as strong care for elderly pets and cats. - Reviews cover both routine and more serious situations, including vaccinations, health checks, ear treatment, chocolate poisoning, terminal illness support and euthanasia.

Services

•Small-animal care for cats and dogs, with recent examples including annual health checks, vaccinations, minor illnesses, ear problems, elderly pet care and treatment after chocolate poisoning.
•Exotic pet care, with reviews specifically referring to rabbits and guinea pigs.
•Routine and urgent appointments, with owners mentioning good availability and a same-day Saturday appointment for a cat with an ear problem.
•Support through sensitive stages of care, including terminal illness support and euthanasia.
•Pet Health Plan, which reviewers note can cover at least some consultations.
•Repeat prescriptions and nail clipping.

Pricing

No published pricing information is currently available for this clinic, although reviews include one owner who felt the care was well worth the cost and another who said a Pet Plan consultation was included and they only paid for medication.

People

•Charlie (vet) – praised for calm, patient handling and a friendly manner, including with nervous pets and an older cat.
•Reception and nursing team – regularly described as helpful, kind, accommodating and good at answering questions.

Reviews

Google rating: 4.5 stars from 88 reviews.

•Many recent reviewers describe the team as friendly, kind and reassuring, with good communication around appointments and treatment advice.
•Owners mention smooth visits with low stress for nervous or rescue dogs, as well as strong care for elderly pets and cats.
•Reviews cover both routine and more serious situations, including vaccinations, health checks, ear treatment, chocolate poisoning, terminal illness support and euthanasia.
•A small number of negative reviews raise concerns about a painful rabbit nail clip and one upsetting complaint about communication and compassion during the handling of an abandoned kitten.

Reviews for Severn Veterinary Centre

No VetsCompared reviews yet

Reviews from pet owners who enquired with Severn Veterinary Centre through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 88 we track in total. Recent reviews may not be representative of overall sentiment.

Babs Hynes (#staff)

1 month ago

Always very accommodating and communicates well with appointments and the advice given. My dog actually likes going!

Bryant Beauty

1 month ago

Nice clean vets, nice staff, always in and out without too much stress to my rescue dog. Would recommend

Maria Bell

1 month ago

Had our dog put down. They are lovely. Google unfortunately won't stop asking me to review. I hope this stops it.

Vera Freitas

1 month ago

If I could give zero stars I would. I would seriously think twice before using this vet if you’re looking for compassionate and honest care. My experience with this practice was incredibly upsetting. I found an abandoned kitten on my driveway and brought her straight into the practice, thinking that was the correct thing to do. From the beginning I made it very clear that I wanted to keep her if she wasn’t claimed (in the end, no one claimed her). I was given information that gave me the impression this was a possibility, only for things to unfold very differently. Instead, I was left feeling misled, ignored and taken advantage of. I was given information that turned out to be misleading, communication was extremely poor, and I was repeatedly left chasing answers about a situation that should never have been this difficult. Arrangements were made and changed without properly informing me, and there was a complete lack of empathy for the situation. I was left travelling unnecessarily to a rescue that the kitten was supposed to be transferred to but these plans were changed (on the very day the kitten was to be transferred) without properly informing me or the rescue. The lady responsible for the rescue was just as appalled as I was, she had even prepared an area for the kitten to stay until adoption. The whole experience left me feeling that compassion came second to money. I expected a vet to genuinely care about their animals and the people trying to help them. Unfortunately, that was absolutely not how I felt here. Utter lack of professionalism from start to finish ! STAY WELL AWAY!

David Roome

1 month ago

Excellent, friendly team taking care of our elderly dog

Hannah Williams

8 months ago

Looked after aimee, answered all the questions and gave all information

Lynn Gleadall

8 months ago

Lovely vets with lovely staff. Have always been brilliant with Buddy & my 3 previous dogs over decades. From annual health checks, vaccinations, minor issues, even chocolate poisoning!! and the sad time we all dread, they have been fantastic & empathetic.

Elizabeth McCann

8 months ago

Kind, patient and informative care given at every visit. Severn vets at Tybridge and Berkeley are always amazing. They have provided care to both my cats and supported me through a very upsetting terminal illness in one of my cats. The cost is well worth their excellent care.

Michele Wallis

9 months ago

I arrived a day early for my appointment 🤦🏼‍♀️and the receptionist was so helpful, kind and friendly. Saw the vet, Charlie, I think, who was lovely too, excellent with Dottie my 11yr old cat.

Denise Fuller

9 months ago

Excellent service. Contacted them on Saturday at 2pm as we were worried that our cat had something in her ears. Given an appointment for 4pm. Very friendly and helpful staff. A very good examination by the vet and given drops. Phew panic over!!As a plus, because we are on the Pet Plan, we had that consultation free and only paid for the drops.