Specialist Vets in Worcester

## Summary Henwick Vets is an **independent** veterinary practice, operating from a **purpose-built clinic (built in 2014) with a recent extension**. Based on its own information, it’s set up mainly for **pre-booked appointments**, **routine operations**, and ongoing pet healthcare (repeat medications and parasite treatments). In the latest reviews available to us, owners describe **sticking with the practice for years**, mention staff “**go the extra mile**,” and one reviewer notes the **premises are “clean and bright”** and that there may be a **waiting list for new customers**. ## Services - **Pre-booked veterinary appointments** (practice states appointments must be booked by phone). - **Routine operations** (the practice mentions these are booked routinely). - **Repeat prescriptions / medication ordering** (requested by phone in advance). - **Flea treatment** (available by request/ordering). - **Worming treatment** (available by request/ordering). - **Out-of-hours care support**: the practice states **Vets Now** provide assistance out of hours, to help ensure specialist support in a critical emergency. - **Urgent capacity**: the practice states they **try to keep Saturday appointments available for emergency appointments**. ## Reviews **Google rating: 4.8 stars from 740 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Long-term loyalty:** one owner says they’ve taken their dogs there for **4 years** and “wouldn’t take them anywhere else.” - **Perceived extra effort:** reviewers describe vets/staff who “**go the extra mile**.” - **Clinic environment:** one review specifically mentions the premises are **“always clean and bright.”** - **Access/demand signal:** one reviewer says they **understand there’s a waiting list for new customers** (presented as a sign of demand).

## Summary MBG Vets (MacArthur, Barstow & Gibbs) is an independent, vet-owned practice that covers small animals and exotics as well as farm livestock (including exports) and equine (horses and donkeys). From the latest reviews available, owners most often mention same-day appointments when needed, use of an app for booking non-urgent visits, and experience with less-common pets (rats, chameleons, hamsters) alongside larger animals (miniature ponies and goats). One review describes feeling dismissed and left confused after a consultation about a rat, contrasting with others who describe clear, welfare-led decision-making and not being pushed into “pointless surgeries.” ## Services - Care for **small animal pets and exotics** (reviews specifically mention **rats, chameleons, hamsters**). - **Equine** care (website lists **horses and donkeys**; reviews mention **miniature ponies**). - **Farm livestock & exports** (website) and review examples including **goats**. - **Pet Health Plans** (listed on the website). - **Online/app booking support** for non-urgent appointments (mentioned in a review). - The website includes an **“Emergencies”** option for small animal, farm, and equine, but no further details about emergency/out-of-hours provision are provided in the text we have. ## People - **Vlad (vet)** is named in a review for a **rat** consultation. The reviewer found him knowledgeable but felt their concerns were dismissed and that options weren’t clearly explained, describing interruptions and going off-topic. - Other reviewers don’t name individual clinicians, but describe vets as **friendly and competent** on visits for **miniature ponies and goats**, and as **welfare-led** in decision-making for dogs. ## Reviews **Google rating: 4.9 stars from 137 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Access/booking:** one owner reports being able to get **same-day appointments** when needed; a **pets app** is mentioned as useful for booking non-urgent care. - **Range of animals treated:** multiple mentions of **exotics** (rat, chameleon, hamster) and also **miniature ponies and goats**, matching the broad species coverage described on the website. - **Decision-making and treatment approach:** one reviewer praises being **“honest”** and not pushed into **unnecessary (“pointless”) surgeries**. - **Mixed communication experiences:** one negative review describes a consultation that left the owner **frustrated and more confused**, while other reviews describe the team as consistently professional and focused on pet welfare.

## Summary Companion Care (Worcester) Ltd trades under the Vets4Pets brand and describes itself as a **locally owned** practice. Based on its listed equipment and services, it appears set up for both routine care and more complex investigations and treatment, including **CT scanning, endoscopy, ultrasound/X‑ray, and dental X‑rays**, with facilities such as **separate cat and dog waiting areas/wards** and an **isolation unit**. The practice also states it **accepts referrals from other veterinary practices** and offers **emergency cover (including when the practice is closed)**. In the latest reviews available to us, owners most often mention **clear explanations**, **friendly/helpful staff**, and **not having to wait**. ## Services Services and capabilities stated on the clinic website include: - **Routine and preventative care:** routine check-ups, nurse clinic, weight clinic, nutritional advice, medication, prescriptions (written prescriptions on request), health plans. - **Diagnostics & monitoring:** in-house laboratory testing (biochemistry, haematology), blood pressure monitoring, ECG, echocardiography (heart scans), Tonopen (eye pressure testing), ultrasound, X-ray, **CT scan**, endoscopy. - **Surgery & procedures:** general anaesthesia, soft tissue surgery, orthopaedics (including **cruciate surgery** and **fracture repair**), ear surgery, **keyhole (laparoscopic) surgery**, laser treatment, dentistry including **dental X-ray**. - **Advanced/complex care:** oncology including **chemotherapy & cancer treatment**, blood transfusion, stem cell therapy, physiotherapy. - **Species seen:** dogs, cats, rabbits and small mammals (e.g., guinea pigs, hamsters, rats), and **exotics** including birds and reptiles (e.g., geckos, tortoises, snakes, bearded dragons). - **Other support/services:** bereavement support, behaviourist. - **Travel documentation:** Animal Health Certificate / pet passport-related services (including Fit to Fly letters and rabies serology tests) via **Official Veterinarian**-trained vets. - **Emergency/out-of-hours:** the website states emergency cover is available when closed, via **Vets Now – Severn Vets** (named provider). ## Pricing - **Out-of-hours emergency consultation fees** are stated as starting from **£336**. ## People - **Jonathan Niccol (MRCVS)** is listed on the website. - In the latest written reviews available to us, clients mention staff **explaining everything clearly** during a cat visit, and being **friendly/helpful**, with one reviewer noting they **didn’t have to wait**. ## Reviews **Google rating: 4.5 stars from 331 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Staff described as **friendly and helpful**. - **Clear explanations** about care and what was being done (noted specifically for a cat). - **Short/no wait time** mentioned by one reviewer. - **Compassionate service** mentioned explicitly.

## Summary St Peters Animal Clinic Ltd’s ownership (independent vs group) isn’t stated in the information provided. From the written reviews available, it appears set up for routine appointments and illness checks, with multiple owners mentioning gentle handling and time taken to explain findings. Specific examples include being able to book in the next day, vets answering questions during the visit, and careful examinations for cats and kittens. ## Services Based on the latest written reviews available: - General check-ups (including cat check-ups and kitten examinations) - Assessment and treatment when a pet is unwell (owners mention help when a dog was “poorly”) - Appointment availability noted by one reviewer as being able to be “fit in” the next day - Afternoon appointments mentioned as a practical option for some owners ## People No individual vets or nurses are named in the provided information. What owners describe about the team: - Gentle handling during examinations (specifically mentioned with a cat and a kitten) - Taking owners seriously: listening to concerns and answering questions during the appointment - Polite staff reported by one reviewer, with careful handling of animals ## Reviews **Google rating: 5 stars from 6 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Gentle, careful handling during exams (cats and kittens specifically mentioned). - Clear communication: staff listened, answered questions, and owners felt supported when pets were unwell. - Convenience and access: one reviewer reports being offered an appointment the next day; another mentions afternoon availability working well for them.