Dog & Cat Vets in Worcester

## Summary Lowesmoor House Veterinary Centre is a small-animal practice seeing cats, dogs and a range of small pets (including rabbits, guinea pigs, ferrets, hamsters). The website lists **RCVS Cat Friendly Clinic** accreditation and **Rabbit Friendly** status, and also promotes nurse clinics, diagnostics and surgical services, plus a **Pet Health Club** plan. From the latest reviews, owners repeatedly mention practical things that affect day-to-day visits: **appointments running on time**, a **calmer feel in the building (noted as helpful with a noisy cat)**, and **regular updates by text and email**. One reviewer also says the team helped them weigh options without feeling pushed toward profit-driven decisions. ## Services Based on the clinic website summary and the latest reviews, services and capabilities mentioned include: - Vet clinics and **nurse clinics** - **Diagnostic tests** - **Surgery** - **Microchipping** - **Repeat prescriptions** - Online account functions mentioned on the site: **ordering medication** and **paying bills** - **Pet Health Club** (membership plan; no prices/details stated) - Emergency care: the website references an **Emergency Care** page with “urgent care options” when the practice is open and closed, but no specific arrangements are provided in the text available to us. Species mentioned as treated: - **Cats, dogs, rabbits** - **Guinea pigs, ferrets, hamsters, and other small animals** ## People - Multiple reviews describe a consistent experience across **reception, nurses, and vets**, highlighting **welcoming/efficient reception** and clinical staff who **answer questions** and keep owners informed. - Communication style is specifically praised: one owner says they received **regular updates via text and email**, which helped them keep on top of their pet’s care. - A reviewer thanks **Jamie** and **Kelly** by name after their dog needed urgent help (“in his hour of need”), describing respectful, kind handling during a difficult stay. ## Reviews **Google rating: 4.7 stars from 228 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Scheduling reliability:** appointments “run on time.” - **Calmer visits for anxious/noisy pets:** one owner describes a notably calming atmosphere for their cat. - **Clear, frequent communication:** updates by **text and email** are explicitly mentioned. - **Support with decision-making:** one owner felt the team focused on the animal’s wellbeing and worked with them on a plan they were comfortable with. - **Compassion during serious illness:** staff were described as respectful and kind when a dog needed intensive care.

## Summary Henwick Vets is an **independent** veterinary practice, operating from a **purpose-built clinic (built in 2014) with a recent extension**. Based on its own information, it’s set up mainly for **pre-booked appointments**, **routine operations**, and ongoing pet healthcare (repeat medications and parasite treatments). In the latest reviews available to us, owners describe **sticking with the practice for years**, mention staff “**go the extra mile**,” and one reviewer notes the **premises are “clean and bright”** and that there may be a **waiting list for new customers**. ## Services - **Pre-booked veterinary appointments** (practice states appointments must be booked by phone). - **Routine operations** (the practice mentions these are booked routinely). - **Repeat prescriptions / medication ordering** (requested by phone in advance). - **Flea treatment** (available by request/ordering). - **Worming treatment** (available by request/ordering). - **Out-of-hours care support**: the practice states **Vets Now** provide assistance out of hours, to help ensure specialist support in a critical emergency. - **Urgent capacity**: the practice states they **try to keep Saturday appointments available for emergency appointments**. ## Reviews **Google rating: 4.8 stars from 740 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Long-term loyalty:** one owner says they’ve taken their dogs there for **4 years** and “wouldn’t take them anywhere else.” - **Perceived extra effort:** reviewers describe vets/staff who “**go the extra mile**.” - **Clinic environment:** one review specifically mentions the premises are **“always clean and bright.”** - **Access/demand signal:** one reviewer says they **understand there’s a waiting list for new customers** (presented as a sign of demand).

## Summary MBG Vets (MacArthur, Barstow & Gibbs) is an independent, vet-owned practice that covers small animals and exotics as well as farm livestock (including exports) and equine (horses and donkeys). From the latest reviews available, owners most often mention same-day appointments when needed, use of an app for booking non-urgent visits, and experience with less-common pets (rats, chameleons, hamsters) alongside larger animals (miniature ponies and goats). One review describes feeling dismissed and left confused after a consultation about a rat, contrasting with others who describe clear, welfare-led decision-making and not being pushed into “pointless surgeries.” ## Services - Care for **small animal pets and exotics** (reviews specifically mention **rats, chameleons, hamsters**). - **Equine** care (website lists **horses and donkeys**; reviews mention **miniature ponies**). - **Farm livestock & exports** (website) and review examples including **goats**. - **Pet Health Plans** (listed on the website). - **Online/app booking support** for non-urgent appointments (mentioned in a review). - The website includes an **“Emergencies”** option for small animal, farm, and equine, but no further details about emergency/out-of-hours provision are provided in the text we have. ## People - **Vlad (vet)** is named in a review for a **rat** consultation. The reviewer found him knowledgeable but felt their concerns were dismissed and that options weren’t clearly explained, describing interruptions and going off-topic. - Other reviewers don’t name individual clinicians, but describe vets as **friendly and competent** on visits for **miniature ponies and goats**, and as **welfare-led** in decision-making for dogs. ## Reviews **Google rating: 4.9 stars from 137 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Access/booking:** one owner reports being able to get **same-day appointments** when needed; a **pets app** is mentioned as useful for booking non-urgent care. - **Range of animals treated:** multiple mentions of **exotics** (rat, chameleon, hamster) and also **miniature ponies and goats**, matching the broad species coverage described on the website. - **Decision-making and treatment approach:** one reviewer praises being **“honest”** and not pushed into **unnecessary (“pointless”) surgeries**. - **Mixed communication experiences:** one negative review describes a consultation that left the owner **frustrated and more confused**, while other reviews describe the team as consistently professional and focused on pet welfare.

## Summary Companion Care (Worcester) Ltd trades under the Vets4Pets brand and describes itself as a **locally owned** practice. Based on its listed equipment and services, it appears set up for both routine care and more complex investigations and treatment, including **CT scanning, endoscopy, ultrasound/X‑ray, and dental X‑rays**, with facilities such as **separate cat and dog waiting areas/wards** and an **isolation unit**. The practice also states it **accepts referrals from other veterinary practices** and offers **emergency cover (including when the practice is closed)**. In the latest reviews available to us, owners most often mention **clear explanations**, **friendly/helpful staff**, and **not having to wait**. ## Services Services and capabilities stated on the clinic website include: - **Routine and preventative care:** routine check-ups, nurse clinic, weight clinic, nutritional advice, medication, prescriptions (written prescriptions on request), health plans. - **Diagnostics & monitoring:** in-house laboratory testing (biochemistry, haematology), blood pressure monitoring, ECG, echocardiography (heart scans), Tonopen (eye pressure testing), ultrasound, X-ray, **CT scan**, endoscopy. - **Surgery & procedures:** general anaesthesia, soft tissue surgery, orthopaedics (including **cruciate surgery** and **fracture repair**), ear surgery, **keyhole (laparoscopic) surgery**, laser treatment, dentistry including **dental X-ray**. - **Advanced/complex care:** oncology including **chemotherapy & cancer treatment**, blood transfusion, stem cell therapy, physiotherapy. - **Species seen:** dogs, cats, rabbits and small mammals (e.g., guinea pigs, hamsters, rats), and **exotics** including birds and reptiles (e.g., geckos, tortoises, snakes, bearded dragons). - **Other support/services:** bereavement support, behaviourist. - **Travel documentation:** Animal Health Certificate / pet passport-related services (including Fit to Fly letters and rabies serology tests) via **Official Veterinarian**-trained vets. - **Emergency/out-of-hours:** the website states emergency cover is available when closed, via **Vets Now – Severn Vets** (named provider). ## Pricing - **Out-of-hours emergency consultation fees** are stated as starting from **£336**. ## People - **Jonathan Niccol (MRCVS)** is listed on the website. - In the latest written reviews available to us, clients mention staff **explaining everything clearly** during a cat visit, and being **friendly/helpful**, with one reviewer noting they **didn’t have to wait**. ## Reviews **Google rating: 4.5 stars from 331 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Staff described as **friendly and helpful**. - **Clear explanations** about care and what was being done (noted specifically for a cat). - **Short/no wait time** mentioned by one reviewer. - **Compassionate service** mentioned explicitly.

## Summary Brentknoll Veterinary Centre Ltd is a small-animal practice that, according to its website, has been providing care for over 25 years and supports a wide range of species (including cats, dogs, and several small pets/exotics). The clinic also advertises advanced in-house diagnostics (including a 64‑slice CT scanner and advanced ultrasound) and in-house referral services alongside orthopaedics, soft-tissue surgery, medicine, ophthalmology, and rehabilitation. Recent reviews emphasise practical, decision-relevant experiences: a nervous dog handled calmly during an appointment with plenty of time for questions; puppy vaccinations and a first nail clip done in a way that kept the pup noticeably calm; and supportive aftercare around euthanasia, including a handwritten condolence card from the team. One reviewer also describes prompt help when a puppy swallowed a foam ear plug, from initial call through collection after treatment. ## Services From the clinic website summary: - Small-animal care for: cats, dogs, ferrets, rabbits, guinea pigs, hamsters, birds, and reptiles - Nurse clinics - Preventative health care plan (details not specified) - 24-hour out-of-hours care (as stated by the clinic) - In-house referral services - Orthopaedics and soft tissue surgery - Medicine and ophthalmology - On-site rehabilitation, including: - Hydrotherapy water treadmill - Chiropractic treatment - Laser physiotherapy - Facilities/equipment mentioned: - 64-slice CT scanner - Advanced ultrasound equipment - On-site rehabilitation centre From the latest reviews: - Vaccinations and nail clipping (nurse appointment) mentioned - Treatment for a foreign-body ingestion (dog swallowing a foam ear plug) mentioned ## People - **Nurse Abbie**: mentioned for vaccinating a puppy and doing the puppy’s first nail clip; the owner noted the puppy stayed unusually calm during handling. - **Reception team**: described as helpful, polite, and welcoming on arrival. - **Vet (unnamed in reviews)**: described as calm and reassuring with a nervous dog, with clear explanations and enough time for questions. ## Reviews **4.9 stars from 129 reviews.** Themes below are drawn from the latest written reviews available to us. - Calm, unrushed consultations: owners mention clear explanations and time to ask questions, including for a nervous dog. - Handling during routine care: a puppy’s vaccination and first nail clip were described as smooth, with the puppy staying calm throughout. - Support around end-of-life: one owner describes strong support during euthanasia and a handwritten condolence card signed by the team. - Urgent problem support: one review describes attentive care for a dog that swallowed a foam ear plug, from first call through discharge.