Specialist Vets in Jersey

## Summary Jersey Village Vets Ltd describes itself as a long‑established, locally owned, independent veterinary practice for domestic pets, and it also operates as a veterinary nurse training facility. The website states that 24/7 emergency services are available. In the latest reviews, owners repeatedly mention major procedures and urgent cases being handled with frequent communication—one cat owner describes “potentially life saving surgery” on two separate occasions and “constant updates throughout,” and another review describes surgery for a dog with an open leg wound followed by recovery progress. ## Services - **24/7 emergency care** (stated on the clinic website). - **Surgery**, including: - Cat surgery described as “potentially life saving,” with ongoing progress updates to the owner (review). - Surgery following an **urgent open wound** on a dog’s front leg (review). - **General veterinary care for dogs from puppyhood onward** (review mentions ongoing care “since our dog was a puppy”). - **Support for nervous/anxious dogs**, with staff described as calming a barking, nervous Labrador during visits (review). - **Veterinary nurse training facility** (structured clinic data). ## People - **Peter (vet)** is named in one review in relation to surgery on a dog with an open wound; the reviewer credits Peter and the team with helping the dog recover after the procedure. - The wider team is repeatedly described as: - **Open to questions** and **proactive with updates** during serious cases (e.g., “constant updates throughout” during a cat’s surgery and recovery). - **Patient and effective with nervous dogs**, specifically calming a highly anxious/barking Labrador during appointments. ## Reviews **Google rating:** 4.8 stars from 96 reviews. “Themes below are drawn from the latest written reviews available to us.” - **High-stakes cases handled in-clinic:** multiple reviews mention surgery (including urgent wound surgery and potentially life‑saving cat surgery). - **Communication during treatment:** owners highlight being able to ask questions and receiving “constant updates” while their pet was under care. - **Handling difficult/nervous pets:** one owner specifically notes staff calming and settling a nervous dog during visits. - **Continuity over time:** at least one reviewer describes consistent care for their dog from puppyhood.

## Summary New Era Veterinary Hospital describes itself as a long-running **mixed practice (small animals, farm animals and equines) operating since the 1920s**, with **24/7 routine and emergency care** provided through its hospital (as stated on its website). It’s also listed as a **veterinary nurse training facility**. In the latest available reviews, owners give specific examples of: - **Overnight emergency help**, including a call to an emergency helpline at **1:30am** and being seen promptly. - **Clear explanations of treatment and aftercare** after a visit. - **Calm handling of anxious or young pets**, with time taken to give advice and help a puppy settle. The business’s ownership (independent vs part of a corporate group) isn’t stated in the provided information. ## Services Based on the website summary, structured clinic data, and review details, services/capabilities mentioned include: - **24/7 emergency care** (including an **emergency helpline** referenced in a review). - **Routine veterinary care** (the website states “24/7 routine and emergency care”). - Care for **small animals, farm animals, and equines** (website). - **Veterinary nurse training facility** (structured clinic data). - **Treatment with aftercare instructions** discussed with owners (review example: vet explained what treatment had been done and what to do afterwards). - **Puppy consultations/advice**, with handling aimed at keeping the puppy calm (review example). ## People Named team members mentioned in reviews: - **Mia (vet)**: described as calm during an overnight emergency visit, listening carefully and **explaining what to do next**. - **Ruth**: specifically credited with caring for a cat that had been “very poorly,” in the context of a long-term client relationship. Reception staff are also mentioned as “lovely and cheery” during an emergency visit, though no individuals are named. ## Reviews **Google rating: 4.7 stars from 140 reviews.** Themes below are drawn from the latest written reviews available to us. - **Emergency support when owners are worried**, including an overnight call and being seen promptly, with calm, step-by-step guidance on what to do. - **Explanations and aftercare**: owners mention vets talking through what treatment was done and what to do at home afterwards. - **Handling and communication**: examples include taking time with a puppy, giving advice, and keeping the pet calm. - **One recent 1-star rating** appears among otherwise strongly positive reviews; no written details were provided for that low rating in the data shown.

## Summary Leodis Veterinary Surgery is part of the New Era vets group (named in reviews and on the clinic website) and describes itself as a mixed practice treating small animals, farm animals, and equine, with care provided “since the 1920s.” The website also states that 24/7 routine and emergency care is available at their hospital (separate from this branch). In reviews, owners give concrete examples of clinical work including emergency bladder stone surgery for a cat, early detection of a heart murmur with medication started, and support adjusting treatment for a dog’s chronic eye condition. Several reviewers also mention proactive reminders and being able to discuss behavioural issues. ## Services - Mixed-practice care for **small animals, farm animals, and equine** (website). - **24/7 routine and emergency care** stated as available at the group’s hospital (website). - Examples from reviews of what owners were treated for: - **Emergency bladder stone surgery** (cat). - **Heart murmur detected early** and **medication started** (cat). - **Ongoing management of chronic eye problems**, including help transitioning to less medication (dog). - **Behavioural advice/discussion** (species not specified). - Handling cats in a way that kept them **calm during treatment** (“kept her at ease throughout the process”). ## People - **Ben** (role not stated): thanked by a reviewer for help “through with Remy” during broader care for multiple pets (review mentions emergency surgery and chronic-condition management). - **Carey / Kerry (sp?)** (role not stated): mentioned as particularly helpful on a first visit where the owner had “a mountain of questions.” - **Reception team** (names not given): mentioned making a fuss of animals and being helpful during visits. ## Reviews **Google rating: 4.7 stars from 36 reviews.** “Themes below are drawn from the latest written reviews available to us.” - Owners describe **specific successful outcomes**, including emergency surgery for bladder stones, early detection of a heart murmur leading to medication, and adjusting long-term treatment for chronic eye issues. - **Communication and reassurance** come up repeatedly: owners say their questions and worries are taken seriously, and that staff help with advice (including behavioural concerns). - **Proactive follow-up/reminders** are mentioned (e.g., reminders about pet care needs). - One reviewer reports a **drop in continuity of care** over time: they left after “a series of negative experiences,” saying the practice felt “too big and impersonal” and they “could never see the same vet twice,” while others report years of good experiences.