Featured Clinic Overview
## Summary Hereford Vets4Pets Ltd is part of the Vets4Pets chain and operates from within a Pets at Home store. Based on the information available, the practice covers routine care (vaccinations and neutering), longer-term condition management (a dog’s diabetes was discussed in detail), and surgical/dental work (an “extensive dental procedure” is mentioned), with emergency care listed in the clinic data and owners describing urgent accident treatment after a cat was run over. Reviews repeatedly point to staff taking time to explain procedures and answer questions, and to practical support around paperwork and medicines (help with an insurance claim and sourcing medication online). One recent review describes a serious consent concern involving euthanasia of a rescued wild bird, which conflicts with other reviews that describe sensitive end‑of‑life support. ## Services - Emergency veterinary services (listed in clinic data). - Veterinary nurse training facility (listed in clinic data). - Neutering (dog neuter described; explanations and questions invited). - Vaccinations, including handling a nervous dog during vaccination (a staff member is described as being very patient). - Dental procedures (a senior dog had an “extensive dental procedure,” with surgery and recovery discussed). - Accident/trauma care (cat treated after being run over; procedure steps explained to the owner). - Chronic condition management (support and guidance after a dog was diagnosed with diabetes). - End-of-life care is referenced in reviews (support when a cat died); one owner also alleges euthanasia was performed on a rescued bird without permission. ## People - Elliot (described as practice director in one review): mentioned for clearly explaining each step of a procedure after a cat was run over, and for helping an owner manage a dog’s new diabetes diagnosis (including insurance-claim help and arranging medication sourcing). Also named in relation to a senior dog’s dental procedure and recovery. - Jess: described as “super patient” while vaccinating a nervous dog, with the owner noting the team had worked over time to help the dog feel more relaxed during visits. - Reception/front desk team: described as helpful and well-informed, with owners noting they weren’t rushed and were invited to ask questions. ## Reviews Google rating: 4.7 stars from 346 reviews. Themes below are drawn from the latest written reviews available to us. - Clear explanations and time for questions (e.g., neutering and accident treatment described step-by-step, with staff explicitly asking if owners had questions). - Handling anxious/nervous pets (owners describe staff taking extra time to keep nervous dogs calm for visits and vaccinations). - Support during difficult moments: several reviews mention sensitive handling when pets died, and reassurance during significant procedures (including a dental surgery and recovery). - Practical admin/medication help: one owner highlights fast support with an insurance claim and sourcing diabetes medication online. - A serious consent complaint: one recent 1‑star review alleges a rescued wild bird was euthanised without the owner being asked first; this sits in direct contrast to other reviews describing compassion and sensitivity.
Showing 1-10 of 28 clinics
Chaseview Veterinary Clinic Ltd describes itself as an independent, privately owned practice, and it’s set up for a broad mix of companion-animal and farm/equine work (the website lists equine/large animal services and facilities such as stables, stocks & paddocks, and a lambing room). Reviews most often highlight quick access to appointments, including out-of-hours help for urgent issues, plus a “no-pressure” approach to decision-making in difficult cases. Concrete examples owners mention include: - Same-day appointments being “pretty standard” and phones answered very quickly. - Efforts to reduce stress for anxious dogs, including free treats in the waiting area. - End-of-life support without feeling pressured, alongside treatment for a cat with kidney failure. - Practical, low-fuss urgent care such as a grass seed in a toe handled out of hours, with the reviewer noting no unnecessary medical expenses.
Chaseview Veterinary Clinic Ltd describes itself as an independent, privately owned practice, and it’s set up for a broad mix of companion-animal and farm/equine work (the website lists equine/large animal services and facilities such as stables, stocks & paddocks, and a lambing room). Reviews most often highlight quick access to appointments, including out-of-hours help for urgent issues, plus a “no-pressure” approach to decision-making in difficult cases. Concrete examples owners mention include: - Same-day appointments being “pretty standard” and phones answered very quickly. - Efforts to reduce stress for anxious dogs, including free treats in the waiting area. - End-of-life support without feeling pressured, alongside treatment for a cat with kidney failure. - Practical, low-fuss urgent care such as a grass seed in a toe handled out of hours, with the reviewer noting no unnecessary medical expenses.
Leadon Vale Veterinary Centre Ltd (no corporate group mentioned) provides general veterinary care alongside more complex work such as surgery. The clinic is also set up to reduce stress during visits, with separate waiting areas for cats and dogs mentioned in reviews, and it’s described as having clean waiting and treatment rooms. From the website and recent reviews, owners most often describe: - Surgical care with frequent updates during a difficult operation, including “constantly updating with compassion.” - Fast access for urgent problems, including being seen “within hrs” after calling about a cat. - Clear discussion of options and limits, with staff talking through what could/could not be done and explaining treatments. - Practical handling of anxious or reactive pets, including staff fussing a barking dog and making visits as stress-free as possible.
Leadon Vale Veterinary Centre Ltd (no corporate group mentioned) provides general veterinary care alongside more complex work such as surgery. The clinic is also set up to reduce stress during visits, with separate waiting areas for cats and dogs mentioned in reviews, and it’s described as having clean waiting and treatment rooms. From the website and recent reviews, owners most often describe: - Surgical care with frequent updates during a difficult operation, including “constantly updating with compassion.” - Fast access for urgent problems, including being seen “within hrs” after calling about a cat. - Clear discussion of options and limits, with staff talking through what could/could not be done and explaining treatments. - Practical handling of anxious or reactive pets, including staff fussing a barking dog and making visits as stress-free as possible.
The Laurels Veterinary Group is an RCVS Practice Standards accredited small-animal practice offering both in-clinic and remote options (including a “Video Vet”). Based on its website and the latest reviews, it appears set up for everyday primary-care needs plus routine surgery and ongoing support: owners describe pets being treated for illness with a clear plan in place quickly, dogs coming in for surgery (including neutering), and follow-on aftercare being discussed. Several reviewers also mention thoughtful bereavement support, including condolence messages/cards after pets were lost. Concrete examples owners describe include: being fitted in quickly for an unwell cat and leaving with diagnosis/medication/next steps within around 10 minutes; dogs returning for ongoing care and “aftercare” where owners felt able to ask questions; and pets being handled gently post-op (including nurses soothing a dog after neutering).
The Laurels Veterinary Group is an RCVS Practice Standards accredited small-animal practice offering both in-clinic and remote options (including a “Video Vet”). Based on its website and the latest reviews, it appears set up for everyday primary-care needs plus routine surgery and ongoing support: owners describe pets being treated for illness with a clear plan in place quickly, dogs coming in for surgery (including neutering), and follow-on aftercare being discussed. Several reviewers also mention thoughtful bereavement support, including condolence messages/cards after pets were lost. Concrete examples owners describe include: being fitted in quickly for an unwell cat and leaving with diagnosis/medication/next steps within around 10 minutes; dogs returning for ongoing care and “aftercare” where owners felt able to ask questions; and pets being handled gently post-op (including nurses soothing a dog after neutering).
Our Score (88/100)
Ledbury Park Veterinary Centre (LPVC Ltd) is an established practice (dating back to the 1950s) that describes itself as a mixed practice with a focus on small-animal care, offering in-house services including 24/7 emergency availability. Recent reviews repeatedly mention urgent same-day help (including emergency diagnosis/treatment for a cat), long-term continuity with familiar clinicians over many years, and end-of-life support (including home euthanasia and compassionate care during a pet’s final moments). Reviews also note a “new partnership” investing in the premises/equipment, alongside commentary that prices have risen but are communicated clearly.
Ledbury Park Veterinary Centre (LPVC Ltd) is an established practice (dating back to the 1950s) that describes itself as a mixed practice with a focus on small-animal care, offering in-house services including 24/7 emergency availability. Recent reviews repeatedly mention urgent same-day help (including emergency diagnosis/treatment for a cat), long-term continuity with familiar clinicians over many years, and end-of-life support (including home euthanasia and compassionate care during a pet’s final moments). Reviews also note a “new partnership” investing in the premises/equipment, alongside commentary that prices have risen but are communicated clearly.
Brookfield Veterinary Practice
Hereford
Our Score (87/100)
Brookfield Veterinary Practice describes itself as a family-run, independent practice and says it runs its own 24-hour emergency service for registered clients. The website highlights formal accreditations including Cat Friendly Clinic (Gold), a Rabbit Friendly Clinic Award, and membership of the Practice Standards Scheme, plus an RCVS Client Care Award. From the latest reviews available, owners most often describe: swift appointment availability; vets who listen, examine, and then talk through treatment options; and strong handling of anxious or reactive pets (including taking multiple visits over weeks to build trust for a vaccination). There are also specific mentions of out-of-hours help on a Sunday evening, and thorough diagnostic workups (“every possible avenue of diagnosis”).
Brookfield Veterinary Practice describes itself as a family-run, independent practice and says it runs its own 24-hour emergency service for registered clients. The website highlights formal accreditations including Cat Friendly Clinic (Gold), a Rabbit Friendly Clinic Award, and membership of the Practice Standards Scheme, plus an RCVS Client Care Award. From the latest reviews available, owners most often describe: swift appointment availability; vets who listen, examine, and then talk through treatment options; and strong handling of anxious or reactive pets (including taking multiple visits over weeks to build trust for a vaccination). There are also specific mentions of out-of-hours help on a Sunday evening, and thorough diagnostic workups (“every possible avenue of diagnosis”).
Our Score (86/100)
Medivet Leominster/ Marches Veterinary Group is part of the Medivet group and is set up for a broad mix of routine care and urgent presentations, with diagnostics available on-site (in-house lab, ultrasound, X‑rays). The practice is listed as having ISFM cat-friendly clinic status, and it also operates as a veterinary nurse training facility. In recent reviews, owners describe being seen promptly for pet emergencies, getting clear explanations of treatment plans plus costings, and receiving aftercare guidance on what to monitor next. Several reviews also mention friendly reception staff even with excitable or painful pets.
Medivet Leominster/ Marches Veterinary Group is part of the Medivet group and is set up for a broad mix of routine care and urgent presentations, with diagnostics available on-site (in-house lab, ultrasound, X‑rays). The practice is listed as having ISFM cat-friendly clinic status, and it also operates as a veterinary nurse training facility. In recent reviews, owners describe being seen promptly for pet emergencies, getting clear explanations of treatment plans plus costings, and receiving aftercare guidance on what to monitor next. Several reviews also mention friendly reception staff even with excitable or painful pets.
Holmer Veterinary Surgery
Hereford
Our Score (85/100)
Holmer Veterinary Surgery is a veterinary practice that also operates as a Veterinary Nurse Training facility. Recent reviews describe it as set up for rapid access appointments (including same-day) and urgent walk-in situations, with one account of staff responding quickly when a cat had been run over. Owners also mention separate waiting-room areas for cats and dogs, which some find helps reduce stress for pets. Concrete specifics mentioned by reviewers include: - Getting an appointment “straight away” and being seen within 3 minutes. - Multiple vets involved in a recent case (“saw 4 vets”) with consistent care. - A vet nurse arriving quickly after calling an emergency number, followed shortly by a vet. - Waiting areas divided for cats and dogs.
Holmer Veterinary Surgery is a veterinary practice that also operates as a Veterinary Nurse Training facility. Recent reviews describe it as set up for rapid access appointments (including same-day) and urgent walk-in situations, with one account of staff responding quickly when a cat had been run over. Owners also mention separate waiting-room areas for cats and dogs, which some find helps reduce stress for pets. Concrete specifics mentioned by reviewers include: - Getting an appointment “straight away” and being seen within 3 minutes. - Multiple vets involved in a recent case (“saw 4 vets”) with consistent care. - A vet nurse arriving quickly after calling an emergency number, followed shortly by a vet. - Waiting areas divided for cats and dogs.
The Laurels Veterinary Group is a small-animal practice that multiple reviewers describe using for both cats and dogs, including first-time owners and rescue pets. Recent reviews repeatedly mention staff taking time to answer questions, helping owners choose an appropriate health plan (with one owner noting they were guided to the “right plan, not just the most expensive”), and being able to arrange an appointment quickly after registration (seen the following day in one account). Owners also mention supportive handling around euthanasia for an elderly cat, and a “no nonsense” approach with “no surprises with the bill.”
The Laurels Veterinary Group is a small-animal practice that multiple reviewers describe using for both cats and dogs, including first-time owners and rescue pets. Recent reviews repeatedly mention staff taking time to answer questions, helping owners choose an appropriate health plan (with one owner noting they were guided to the “right plan, not just the most expensive”), and being able to arrange an appointment quickly after registration (seen the following day in one account). Owners also mention supportive handling around euthanasia for an elderly cat, and a “no nonsense” approach with “no surprises with the bill.”
Bromyard Vets is a dedicated small-animal (companion animal) clinic that opened in February 2006 and is part of the RCVS Practice Standards Scheme. Recent reviews describe routine preventative care (annual check-ups and boosters) as well as ongoing treatment such as arthritis injections, with owners highlighting smooth, well-organised visits “from reception to the cat waiting room and treatment room.” A separate/quiet cat room is repeatedly mentioned as a practical feature that helps reduce stress for cats.
Bromyard Vets is a dedicated small-animal (companion animal) clinic that opened in February 2006 and is part of the RCVS Practice Standards Scheme. Recent reviews describe routine preventative care (annual check-ups and boosters) as well as ongoing treatment such as arthritis injections, with owners highlighting smooth, well-organised visits “from reception to the cat waiting room and treatment room.” A separate/quiet cat room is repeatedly mentioned as a practical feature that helps reduce stress for cats.