Leadon Vale Veterinary Centre Ltd

From the website and recent reviews, owners most often describe: - Surgical care with frequent updates during a difficult operation, including “constantly updating with compassion.” - Fast access for urgent problems, including being seen “within hrs” after calling about a cat. - Clear discussion of options and limits, with staff talking through what could/could not be done and explaining treatments. - Practical handling of anxious or reactive pets, including staff fussing a barking dog and making visits as stress-free as possible.

From the website and recent reviews, owners most often describe

•Surgical care with frequent updates during a difficult operation, including “constantly updating with compassion.”
•Fast access for urgent problems, including being seen “within hrs” after calling about a cat.
•Clear discussion of options and limits, with staff talking through what could/could not be done and explaining treatments.
•Practical handling of anxious or reactive pets, including staff fussing a barking dog and making visits as stress-free as possible.

Services

•Routine care: routine examinations; vaccinations (website).
•Surgery: “life-saving surgery” (website) and a review describing a dog getting through an “extremely difficult operation.”
•Emergency care: the website states 24-hour emergency care may be provided on site or at Vets Now.
•Species treated: pets and small animals, plus indigenous wildlife and exotic animals (website).
•Supportive care during emergencies: one review mentions a cat being put on oxygen when panting from stress.
•End-of-life care: one owner describes being supported “through to the end of her life,” with procedures explained.

People

•Leanne: repeatedly mentioned for helping a “rather sensitive” dog have as stress-free a visit as possible, and for reassuring the owner.
•Ruth: named alongside Leanne as part of a team that makes owners feel their pet is in safe hands.
•Rachel: mentioned by name by a repeat client who travels specifically to see her and “the team,” describing consistent kindness and professionalism.

Reviews

Google rating: 4.8 stars from 189 reviews. “”

•Communication during serious treatment: owners mention being kept updated throughout procedures, and having problems and treatment options explained clearly.
•Urgent and compassionate support: being seen quickly for an unwell cat, with careful discussion of what could/couldn’t be done, including during euthanasia/end-of-life situations.
•Low-stress experience: separate cat/dog waiting areas are specifically praised; staff are described as helpful with reactive or nervous dogs.
•Facilities and organisation: reviews mention clean waiting/treatment rooms and being able to get through on the phone without long queues for appointments.

Reviews for Leadon Vale Veterinary Centre Ltd

Note: Showing the 5 most recent Google reviews out of 189 we track in total. Recent reviews may not be representative of overall sentiment.

My animals and me By Aimee

a month ago

An amazing team of people who worked miracles to get our dog through an extremely difficult operation. Constantly updating with compassion and care outstanding service

Lindy Daley

Really friendly and supportive staff. Separate waiting areas for cats and dogs leading to less stress all round. Very good facilities and clean waiting rand treatment rooms

Ann Robbins

Such a caring practice. Phoned with problems with my cat, saw her within hrs. Looked after her well through to the end of her life (which unfortunately was in the same visit) . Talked through the whole procedure of what could/could not be done to help her. Nothing was too much for the staff involved.

Carla Goodfellow

2 months ago

Great service as usual! Leanne, Ruth and the team really make you feel like your pet is in safe hands!

Charles Stone

4 months ago

We always get a sympathetic and professional service from everyone at Leadon Vale vets. They take time to explain any problems, answer any questions and discuss treatments and we are very happy with their service.

Sally Clark

Leanne is absolutely brilliant when caring for my rather sensitive Wirehaired Vizsla Monty . She does everything she can to make his visits as stress free as possible . She’s also great at reassuring me too . The reception staff are very welcoming. Overall a fantastic level of care 👍🏻🐕

Tracy Greatwood

3 months ago

Would like to thank the all the staff for the care and support they have given Diesel and myself over the past 16 years right up to the end. I have been with the Leadon Vale Vets for 35 years with other dogs we have had. Highly recommend for the care and support of your loved pets.

Kay G

10 months ago

I have always had excellent experiences with Leadon Vale Veterinary Centre. From reception staff, to nurses, to vets, everyone is genuinely concerned for you and for your pet. Staff listen, explain things clearly, and give options for available treatments or procedures. It is easy to speak to someone when phoning and no long queues when you make appointments. I would not hesitate to recommend. Photo of Teddy on being told he's visiting the vets - not sure that face is too happy about it! 😂

Mel

a year ago

I've had some pretty rotten experiences with vets and returned to Leadon Vale this year. They didn't do anything for me to leave, but I was enticed by the reviews of other vets. I am so glad I returned. I've been about 3 times this year with various cat and dog ailments and they have impressed me so much. From being professional on the phone, to friendly and - my goodness - they are the most attentive vets and nurses when they see and treat my pets. I have a reactive Chihuahua and another vets asked me not to bring him when I was taking him along for my other dog's leg treatment (to get him used to the vets and not leave him at home alone). It was incredibly stressful. Imagine my delight when I apologised for his barking at Leadon Vale and the kind receptionist actually came over and fussed him! I also have a disability and they have been really kind with fetching a chair when I was tiring. They were swift to get my cat on oxygen when she was panting through stress, too. Their knowledge and care has been a valuable combination and I know I have found the vets for my little fur babies. They always listen to my questions and give me time to clarify everything. I have a lot of confidence in them and have no reservation in recommending them. I would encourage all locals and visitors to the area to register! I want to thank you all for not only making a difference to my pets, but to my day, too.

G7MKS

3 years ago

Very attentive staff, professional and polite. Nice premises which were clean and tidy even though it was very busy when we went. Bertie our Golden Retriever was well looked after. Recommend this vets for your pet. We attended yesterday with Bertie and have been several times before. Again all the team are very kind attentive and always professional. We drive 2hrs to see Rachel and the team. Once again a big thankyou for what you are doing for Bertie.