Rase Veterinary Centre

Rase Veterinary Centre in Scunthorpe is a general veterinary practice and a Veterinary Nurse Training facility. It provides routine care alongside urgent and out-of-hours help, with recent examples including same-day appointments, claw clipping, emergency call-out treatment, and planned procedures such as spays, microchipping, and lump removal. Recent feedback is mixed: many owners describe kind, reassuring care, while some raise concerns about communication, waiting times, and alleged clinical errors.

Services

• •General veterinary care: routine appointments and treatment for common problems, with reviews mentioning pets being seen promptly after calling and clear advice on how to give medications at home.
• •Urgent and out-of-hours care: recent reviews include a dog treated at 2am on Christmas Eve after eating a mince pie, as well as a rat seen within hours for a suspected ear problem.
• •Surgery and procedures: the existing information mentions spays, lump removal, wound repair/stitching, and microchipping. Reviews also refer to postoperative follow-up issues in one complaint.
• •Handling for nervous pets: claw clipping is specifically mentioned, with praise for calm, patient handling of a dog that dislikes having its claws done.
• •Prescriptions: prescription dispensing is mentioned in reviews, although some owners were unhappy with waiting times and pricing.
• •End-of-life support: reviews describe compassionate help during difficult visits that led to euthanasia decisions.
• •Training role: the practice is noted as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

• •Jess: praised for being calm and patient during a claw-trimming visit, and for giving useful advice.
• •Vets (unnamed): recent reviews describe prompt treatment, clear medication instructions, compassionate support during end-of-life decisions, and a polite out-of-hours call-out vet. Some reviews also contain serious complaints about clinical care.
• •Reception team (unnamed): feedback is mixed. One recent review praises a lovely receptionist, while others criticise acknowledgement at the desk, check-in handling, and communication about waits.

Reviews

Google rating: 4.4/5 from 385 reviews.

• •Recent positive feedback highlights fast access and kind care, including a dog seen straight away after calling, a rat seen earlier than its booked time, and an out-of-hours Christmas Eve visit that owners felt was handled kindly and effectively.
• •Owners also praise calm handling and clear explanations, with good experiences reported around claw clipping, medication instructions, and support during very difficult appointments.
• •A recurring negative theme is front-desk communication and waiting times. Reviews mention not being acknowledged on arrival, check-in problems, delays without explanation, and poor communication when collecting prescriptions.
• •Pricing comments are limited but negative around prescription costs and payment up front, and a small number of reviews make serious allegations about clinical errors, including postoperative complications, a disputed microchipping record, and inappropriate medication.