Featured Clinic Overview
## Summary Town & Country Veterinary Centre describes itself as an independent veterinary practice serving both pets and horses, with a purpose-built small animal site and an ambulatory equine service supported by portable diagnostic imaging. The website highlights state-of-the-art diagnostic and operating facilities, plus services such as advanced dentistry, lameness investigations, stud medicine, and pre-purchase examinations. In the latest reviews, owners most often point to specific clinicians by name (including James, Michael, Tim, and John Abbott) and describe outcomes such as a dog being “saved” after a critical 24-hour period, and calm handling of an older dog while discussing comfort options. There is also a clear conflict in emergency-cover information: the website states a “24/365 Emergency Service,” while one recent reviewer says they don’t have 24-hour cover and that out-of-hours care involves going elsewhere. ## Services - Small animal care (pets) - Vaccinations and check-ups (explicitly mentioned in reviews and on the website) - Advanced dentistry (listed on the website) - Surgical/operating capability is implied by the website’s “diagnostic and operating facilities” (no specific procedures named in reviews) - Equine care - Ambulatory equine vet service (website) - Vaccinations (reviewed) - Equine dentistry/teeth work (reviewed: “do 3 of our horses teeth”) - Pre-purchase examinations (website) - Lameness investigations (website) - Stud medicine (website) - Portable diagnostic imaging and testing on visits (review describes equipment carried, including portable x-ray, scanning equipment, and blood-sample diagnostic machines; the website also mentions portable diagnostic imaging) - Emergency care - Website states a “24/365 Emergency Service.” - A reviewer states the practice does not have 24-hour cover and that urgent out-of-hours care requires going to another provider. (This is presented as a direct contradiction between sources.) - Other practical support noted - Text reminders mentioned by a long-term client. - Website mentions online appointment booking. - Listed in provided clinic data as a Veterinary Nurse Training facility. ## People - John Abbott (named on the website; described there as leading the ambulatory equine team and holding the title Diplomate of the European College of Equine Internal Medicine) - Reviews describe him doing vaccinations and equine dentistry, explaining what he’s doing, and showing findings during a visit. - James (named in a review) - Credited (with colleagues) with saving a dog during an acute, life-threatening episode (“came within a whisker of losing our boy… saved him”). - Michael (named in a review) - Mentioned as being excellent with a dog and handling the dog carefully during appointments. - Tim (named in a review) - Described as attentive, understanding an owner’s explanation, and discussing ways of keeping an ageing dog comfortable while the dog stayed calm during the consult. ## Reviews 4.8 stars from 480 reviews. Themes below are drawn from the latest written reviews available to us. - Owners repeatedly mention professional, polite service and helpful reception staff. - Several reviews are clinician-specific, naming vets and describing what stood out (calm handling of nervous/older dogs; clear explanations; sharing findings during equine work). - Routine preventive care comes up directly (vaccinations and post-vaccine comments). - Facility impressions include a “lovely large waiting room” and “always so clean” (from one long-term client). - Emergency-cover information is inconsistent: the website advertises a 24/365 emergency service, while one recent review says out-of-hours urgent care requires going elsewhere.
Showing 1-10 of 14 clinics
Ownership group isn’t stated in the information provided. The clinic appears set up for a wide range of cases, including surgeries, exotics (reptiles and small birds), and overnight/emergency cover. Recent reviews give concrete examples of how they handle harder situations and anxious pets, such as a vet seeing an extremely nervous dog at the car to avoid the waiting room, and the team supporting a family through the death of a bearded dragon (including explaining the process to a child). Reviews also mention in-house testing and that the practice staffs its own overnights and emergencies rather than transferring cases elsewhere.
Ownership group isn’t stated in the information provided. The clinic appears set up for a wide range of cases, including surgeries, exotics (reptiles and small birds), and overnight/emergency cover. Recent reviews give concrete examples of how they handle harder situations and anxious pets, such as a vet seeing an extremely nervous dog at the car to avoid the waiting room, and the team supporting a family through the death of a bearded dragon (including explaining the process to a child). Reviews also mention in-house testing and that the practice staffs its own overnights and emergencies rather than transferring cases elsewhere.
Broughton Veterinary Group has been operating since 2003; the website summary doesn’t state whether it’s independent or part of a corporate group. Based on the information available, the practice covers routine preventive care (including annual health reviews and vaccinations) and also supports end‑of‑life decisions. Recent reviews repeatedly describe: - Calm, reassuring routine visits (e.g., an annual review for a dog and cat handled with “care and kindness”; a kennel cough vaccination described as calm, with a dog “never scared”). - Supportive euthanasia appointments, including for rabbits, with staff noted for staying patient and kind while owners were very upset. - Prompt attempts to fit clients in, with one review saying they do their best to see you quickly.
Broughton Veterinary Group has been operating since 2003; the website summary doesn’t state whether it’s independent or part of a corporate group. Based on the information available, the practice covers routine preventive care (including annual health reviews and vaccinations) and also supports end‑of‑life decisions. Recent reviews repeatedly describe: - Calm, reassuring routine visits (e.g., an annual review for a dog and cat handled with “care and kindness”; a kennel cough vaccination described as calm, with a dog “never scared”). - Supportive euthanasia appointments, including for rabbits, with staff noted for staying patient and kind while owners were very upset. - Prompt attempts to fit clients in, with one review saying they do their best to see you quickly.
The Park Veterinary Group
Leicester
Our Score (81/100)
The Park Veterinary Group is a multi-branch practice that states it has been operating for over 100 years, with RCVS Accredited Practices status and Cat Friendly Clinics (Gold or Silver) accreditation listed on its website. It also advertises out-of-hours emergency treatment and is a veterinary nurse training facility. In the latest reviews, owners describe a mix of experiences: several mention pets being kept calm during routine procedures (including kitten neutering/spaying and a dog spay), while a small number raise concerns about administration/policy changes and communication, including one report of being asked for the account-holder’s authority at check-in and another alleging unprofessional email exchanges and reluctance to see a rabbit in an emergency. Reviews also include specific positives such as not being pressured into “pointless expensive treatment” for an elderly dog and staff taking time to help nervous dogs feel at ease.
The Park Veterinary Group is a multi-branch practice that states it has been operating for over 100 years, with RCVS Accredited Practices status and Cat Friendly Clinics (Gold or Silver) accreditation listed on its website. It also advertises out-of-hours emergency treatment and is a veterinary nurse training facility. In the latest reviews, owners describe a mix of experiences: several mention pets being kept calm during routine procedures (including kitten neutering/spaying and a dog spay), while a small number raise concerns about administration/policy changes and communication, including one report of being asked for the account-holder’s authority at check-in and another alleging unprofessional email exchanges and reluctance to see a rabbit in an emergency. Reviews also include specific positives such as not being pressured into “pointless expensive treatment” for an elderly dog and staff taking time to help nervous dogs feel at ease.
M M Leggett
Leicester
Our Score (81/100)
M M Leggett is described on its website as an independent veterinary practice that combines “modern” care and “latest technology” with “traditional values,” and it treats both small and large animals. Based on the website and recent reviews, it appears set up for a mix of routine pet care and urgent same-day issues—owners mention cat spaying, immediate assessment after an accident, and clear post-op aftercare guidance. Several reviews also point to strong follow-up (including staff checking how a pet is doing after surgery) and a clean clinic environment.
M M Leggett is described on its website as an independent veterinary practice that combines “modern” care and “latest technology” with “traditional values,” and it treats both small and large animals. Based on the website and recent reviews, it appears set up for a mix of routine pet care and urgent same-day issues—owners mention cat spaying, immediate assessment after an accident, and clear post-op aftercare guidance. Several reviews also point to strong follow-up (including staff checking how a pet is doing after surgery) and a clean clinic environment.
Broughton Vet Group Ltd
Leicester
Our Score (80/100)
Broughton Vet Group Ltd has been providing veterinary care since 2003. Recent reviews most often describe routine preventive visits (annual check-ups and vaccinations) and thorough, explanatory exams where vets talk owners through what they’re doing. Several owners also mention a conservative, discussion-led approach—for example, with an elderly rabbit, the vet agreed to monitor a small lump rather than recommending “radical treatment,” and also trimmed claws carefully. Customer experience feedback is mixed: while many describe helpful staff and good communication (including appointment reminders), a recent review reports significant stress and confusion around pet travel documentation and quotes an Export Health Certificate (EHC) cost “over £250.”
Broughton Vet Group Ltd has been providing veterinary care since 2003. Recent reviews most often describe routine preventive visits (annual check-ups and vaccinations) and thorough, explanatory exams where vets talk owners through what they’re doing. Several owners also mention a conservative, discussion-led approach—for example, with an elderly rabbit, the vet agreed to monitor a small lump rather than recommending “radical treatment,” and also trimmed claws carefully. Customer experience feedback is mixed: while many describe helpful staff and good communication (including appointment reminders), a recent review reports significant stress and confusion around pet travel documentation and quotes an Export Health Certificate (EHC) cost “over £250.”
Crescent Veterinary Clinic
Melton Mowbray
Our Score (76/100)
Crescent Veterinary Clinic is part of CVS Vets (a corporate group). It’s set up as a small-animal practice offering both routine care and urgent help, with out-of-hours emergencies directed to MiNightVet Nottingham. On the evidence available, owners most often mention support around end-of-life appointments (including follow-up touches like a condolence card and paw print) and being fitted in when time-sensitive care is needed (for example, getting cat booster vaccinations done before travel). The practice is an RCVS General Practice, and the website states it has disabled access and on-site parking.
Crescent Veterinary Clinic is part of CVS Vets (a corporate group). It’s set up as a small-animal practice offering both routine care and urgent help, with out-of-hours emergencies directed to MiNightVet Nottingham. On the evidence available, owners most often mention support around end-of-life appointments (including follow-up touches like a condolence card and paw print) and being fitted in when time-sensitive care is needed (for example, getting cat booster vaccinations done before travel). The practice is an RCVS General Practice, and the website states it has disabled access and on-site parking.
Farm Veterinary Solutions
Market Harborough
Our Score (67/100)
Farm Veterinary Solutions is a farm-focused veterinary practice and a member of XLVets. The website emphasises a proactive, disease-prevention approach for dairy and beef cattle, sheep flocks, and gamebirds, and states that their own team of vets covers emergencies 24/7. Reviews reinforce a broad species mix (livestock and pets are both mentioned), including a specific note that “Maria” has camelid knowledge. One review is unrelated to clinical care (a complaint about a van alarm), while the rest focus on service and expertise.
Farm Veterinary Solutions is a farm-focused veterinary practice and a member of XLVets. The website emphasises a proactive, disease-prevention approach for dairy and beef cattle, sheep flocks, and gamebirds, and states that their own team of vets covers emergencies 24/7. Reviews reinforce a broad species mix (livestock and pets are both mentioned), including a specific note that “Maria” has camelid knowledge. One review is unrelated to clinical care (a complaint about a van alarm), while the rest focus on service and expertise.
Farm Veterinary Solutions Ltd
Melton Mowbray
Our Score (67/100)
Farm Veterinary Solutions Ltd is a farm-focused veterinary practice that also appears to see a wider mix of animals, based on both its website and reviews. The clinic describes a proactive, prevention-led approach for herd and flock health (aimed at keeping animals healthy and performance on track), and states it provides 24/7 emergency care with its own team of vets. It’s a member of XLVets (described on the site as a community of independently owned practices). Concrete details owners mention include: - A named vet, Maria, singled out for camelid knowledge. - Reviews referencing treatment of dogs, alongside comments about expertise in livestock and equine work. - One dog owner describing the vet as putting both owner and dog at ease while awaiting results.
Farm Veterinary Solutions Ltd is a farm-focused veterinary practice that also appears to see a wider mix of animals, based on both its website and reviews. The clinic describes a proactive, prevention-led approach for herd and flock health (aimed at keeping animals healthy and performance on track), and states it provides 24/7 emergency care with its own team of vets. It’s a member of XLVets (described on the site as a community of independently owned practices). Concrete details owners mention include: - A named vet, Maria, singled out for camelid knowledge. - Reviews referencing treatment of dogs, alongside comments about expertise in livestock and equine work. - One dog owner describing the vet as putting both owner and dog at ease while awaiting results.
Farm Veterinary Solutions is a farm-focused veterinary practice offering proactive, prevention-led support for livestock and gamebirds. The website highlights herd and flock health work for dairy and beef cattle, sheep, and gamebirds, with an emphasis on disease prevention and performance. It also states that their own team provides 24/7 emergency cover. The practice is listed as a member of XLVets.
Farm Veterinary Solutions is a farm-focused veterinary practice offering proactive, prevention-led support for livestock and gamebirds. The website highlights herd and flock health work for dairy and beef cattle, sheep, and gamebirds, with an emphasis on disease prevention and performance. It also states that their own team provides 24/7 emergency cover. The practice is listed as a member of XLVets.