Featured Clinic Overview
## Summary Town & Country Veterinary Centre describes itself as an independent veterinary practice serving both pets and horses, with a purpose-built small animal site and an ambulatory equine service supported by portable diagnostic imaging. The website highlights state-of-the-art diagnostic and operating facilities, plus services such as advanced dentistry, lameness investigations, stud medicine, and pre-purchase examinations. In the latest reviews, owners most often point to specific clinicians by name (including James, Michael, Tim, and John Abbott) and describe outcomes such as a dog being “saved” after a critical 24-hour period, and calm handling of an older dog while discussing comfort options. There is also a clear conflict in emergency-cover information: the website states a “24/365 Emergency Service,” while one recent reviewer says they don’t have 24-hour cover and that out-of-hours care involves going elsewhere. ## Services - Small animal care (pets) - Vaccinations and check-ups (explicitly mentioned in reviews and on the website) - Advanced dentistry (listed on the website) - Surgical/operating capability is implied by the website’s “diagnostic and operating facilities” (no specific procedures named in reviews) - Equine care - Ambulatory equine vet service (website) - Vaccinations (reviewed) - Equine dentistry/teeth work (reviewed: “do 3 of our horses teeth”) - Pre-purchase examinations (website) - Lameness investigations (website) - Stud medicine (website) - Portable diagnostic imaging and testing on visits (review describes equipment carried, including portable x-ray, scanning equipment, and blood-sample diagnostic machines; the website also mentions portable diagnostic imaging) - Emergency care - Website states a “24/365 Emergency Service.” - A reviewer states the practice does not have 24-hour cover and that urgent out-of-hours care requires going to another provider. (This is presented as a direct contradiction between sources.) - Other practical support noted - Text reminders mentioned by a long-term client. - Website mentions online appointment booking. - Listed in provided clinic data as a Veterinary Nurse Training facility. ## People - John Abbott (named on the website; described there as leading the ambulatory equine team and holding the title Diplomate of the European College of Equine Internal Medicine) - Reviews describe him doing vaccinations and equine dentistry, explaining what he’s doing, and showing findings during a visit. - James (named in a review) - Credited (with colleagues) with saving a dog during an acute, life-threatening episode (“came within a whisker of losing our boy… saved him”). - Michael (named in a review) - Mentioned as being excellent with a dog and handling the dog carefully during appointments. - Tim (named in a review) - Described as attentive, understanding an owner’s explanation, and discussing ways of keeping an ageing dog comfortable while the dog stayed calm during the consult. ## Reviews 4.8 stars from 480 reviews. Themes below are drawn from the latest written reviews available to us. - Owners repeatedly mention professional, polite service and helpful reception staff. - Several reviews are clinician-specific, naming vets and describing what stood out (calm handling of nervous/older dogs; clear explanations; sharing findings during equine work). - Routine preventive care comes up directly (vaccinations and post-vaccine comments). - Facility impressions include a “lovely large waiting room” and “always so clean” (from one long-term client). - Emergency-cover information is inconsistent: the website advertises a 24/365 emergency service, while one recent review says out-of-hours urgent care requires going elsewhere.
Showing 1-10 of 21 clinics
Loughborough Vets4Pets Ltd describes itself as a locally owned practice, with a well-equipped on-site set-up (in-house lab and pharmacy, digital x‑ray, ultrasound, endoscopy, operating theatre, hospital ward, isolation, and separate dog/cat wards). Reviews strongly emphasise orthopaedic and airway surgeries handled by Luke (named as the practice owner in one review), with owners repeatedly describing detailed pre‑op and post‑op explanations—including one case where a training aid was used to show what was corrected during a knee operation. Another recurring, concrete gesture mentioned is bereavement support, including sending paw prints after a pet passed away. One reviewer notes an occasional operational slip: treatments not being sent.
Loughborough Vets4Pets Ltd describes itself as a locally owned practice, with a well-equipped on-site set-up (in-house lab and pharmacy, digital x‑ray, ultrasound, endoscopy, operating theatre, hospital ward, isolation, and separate dog/cat wards). Reviews strongly emphasise orthopaedic and airway surgeries handled by Luke (named as the practice owner in one review), with owners repeatedly describing detailed pre‑op and post‑op explanations—including one case where a training aid was used to show what was corrected during a knee operation. Another recurring, concrete gesture mentioned is bereavement support, including sending paw prints after a pet passed away. One reviewer notes an occasional operational slip: treatments not being sent.
Ownership group isn’t stated in the information provided. The clinic appears set up for a wide range of cases, including surgeries, exotics (reptiles and small birds), and overnight/emergency cover. Recent reviews give concrete examples of how they handle harder situations and anxious pets, such as a vet seeing an extremely nervous dog at the car to avoid the waiting room, and the team supporting a family through the death of a bearded dragon (including explaining the process to a child). Reviews also mention in-house testing and that the practice staffs its own overnights and emergencies rather than transferring cases elsewhere.
Ownership group isn’t stated in the information provided. The clinic appears set up for a wide range of cases, including surgeries, exotics (reptiles and small birds), and overnight/emergency cover. Recent reviews give concrete examples of how they handle harder situations and anxious pets, such as a vet seeing an extremely nervous dog at the car to avoid the waiting room, and the team supporting a family through the death of a bearded dragon (including explaining the process to a child). Reviews also mention in-house testing and that the practice staffs its own overnights and emergencies rather than transferring cases elsewhere.
Bray House Veterinary Practice
Melton Mowbray
Our Score (88/100)
Bray House Veterinary Practice offers routine and preventive care alongside in‑practice diagnostics and surgery, including imaging (x‑ray, ultrasound and endoscopy) and blood/urine testing. Emergency care is mentioned on the practice website, and owners’ reviews describe thorough, head‑to‑tail examinations and vaccine/health‑check appointments led by nurses with vet input on medication plans. Recent reviews are mostly positive, though there is at least one low rating (2‑star) with no written detail, and one owner notes a prescription cost of £123 as “a little pricey.” Concrete examples owners describe include: a consultation that checked “paws to anal glands” plus gynaecological concerns; a month-long improvement window with repeat prescription pickup for phantom pregnancy; and a vaccine visit where the nurse checked with a GP/vet about medication and set a review plan.
Bray House Veterinary Practice offers routine and preventive care alongside in‑practice diagnostics and surgery, including imaging (x‑ray, ultrasound and endoscopy) and blood/urine testing. Emergency care is mentioned on the practice website, and owners’ reviews describe thorough, head‑to‑tail examinations and vaccine/health‑check appointments led by nurses with vet input on medication plans. Recent reviews are mostly positive, though there is at least one low rating (2‑star) with no written detail, and one owner notes a prescription cost of £123 as “a little pricey.” Concrete examples owners describe include: a consultation that checked “paws to anal glands” plus gynaecological concerns; a month-long improvement window with repeat prescription pickup for phantom pregnancy; and a vaccine visit where the nurse checked with a GP/vet about medication and set a review plan.
Cockburn Vets Ltd
Coalville
Our Score (88/100)
Cockburn Vets Ltd is an independent practice (established in the 1930s) run by Diane, with veterinary surgeons, nurses and support staff. The practice is part of the RCVS Practice Standards Scheme and offers 24-hour emergency cover via MiNightVet (accessed by calling the main number outside normal hours). Owners most often describe strong continuity of care (being able to see the same vet repeatedly), support for anxious dogs (taking time to calm them), and clear conversations about options and referrals; one recent review reports a serious concern about a dog’s illness not being fully investigated. Concrete specifics mentioned by owners and the clinic: - Ongoing management of complex mobility problems, including hip dislocation and dysplasia, with onward referral for specialist services when needed. - Handling nervous dogs by slowing appointments down and focusing on reducing fear/stress. - End-of-life support including a vet visiting at home to help with a final goodbye (as described in a review). - Preventative care options highlighted on the website (including a “Healthy Paws Club”) and a “delivery-only” plan for parasite medication through the post.
Cockburn Vets Ltd is an independent practice (established in the 1930s) run by Diane, with veterinary surgeons, nurses and support staff. The practice is part of the RCVS Practice Standards Scheme and offers 24-hour emergency cover via MiNightVet (accessed by calling the main number outside normal hours). Owners most often describe strong continuity of care (being able to see the same vet repeatedly), support for anxious dogs (taking time to calm them), and clear conversations about options and referrals; one recent review reports a serious concern about a dog’s illness not being fully investigated. Concrete specifics mentioned by owners and the clinic: - Ongoing management of complex mobility problems, including hip dislocation and dysplasia, with onward referral for specialist services when needed. - Handling nervous dogs by slowing appointments down and focusing on reducing fear/stress. - End-of-life support including a vet visiting at home to help with a final goodbye (as described in a review). - Preventative care options highlighted on the website (including a “Healthy Paws Club”) and a “delivery-only” plan for parasite medication through the post.
Ash Tree Vets
Market Harborough
Our Score (87/100)
Ash Tree Vets is a long-established small-animal practice (no corporate group stated) treating dogs, cats, rabbits and hamsters. The website highlights in-house capability in ultrasonography, cardiology, orthopaedics, medicine and soft tissue surgery, plus IIE Accreditation. In the latest reviews, owners most often describe calm, practical handling during appointments—such as using blankets over carriers for nervous pets, sitting on the floor with rabbits rather than using a high table, and providing routine care like vaccinations, worming tablets and claw clipping with support from veterinary nurses. One named vet (“Nick”) is repeatedly described as direct and clear in explanations.
Ash Tree Vets is a long-established small-animal practice (no corporate group stated) treating dogs, cats, rabbits and hamsters. The website highlights in-house capability in ultrasonography, cardiology, orthopaedics, medicine and soft tissue surgery, plus IIE Accreditation. In the latest reviews, owners most often describe calm, practical handling during appointments—such as using blankets over carriers for nervous pets, sitting on the floor with rabbits rather than using a high table, and providing routine care like vaccinations, worming tablets and claw clipping with support from veterinary nurses. One named vet (“Nick”) is repeatedly described as direct and clear in explanations.
Our Score (84/100)
Medivet Hinckley Coventry Road (Feldon Veterinary Centre) is part of the Medivet group. It’s set up for routine consultations and ongoing care, with owners repeatedly mentioning easy access to appointments (including same-day for a poorly cat) and vets who talk through more than one treatment route rather than pushing a single plan. Reviews also mention care for small pets (pet rats) as well as dogs and cats, and named vets (Eric and Viv) who suggest alternative options where appropriate.
Medivet Hinckley Coventry Road (Feldon Veterinary Centre) is part of the Medivet group. It’s set up for routine consultations and ongoing care, with owners repeatedly mentioning easy access to appointments (including same-day for a poorly cat) and vets who talk through more than one treatment route rather than pushing a single plan. Reviews also mention care for small pets (pet rats) as well as dogs and cats, and named vets (Eric and Viv) who suggest alternative options where appropriate.
Meadow Lane Vets
Loughborough
Our Score (84/100)
Meadow Lane Vets is a long-established practice (founded in the 1870s) focused on small animals and exotics, with on-site diagnostic and surgical facilities (including x‑ray, ultrasound, microscopy and lab functions, surgical areas and kennels). The clinic states it will see emergencies 24/7; when closed, calls are diverted to MiNightVet East Midlands, where emergency-trained vets and nurses are on-site. Recent reviews describe quick emergency access for a sick older cat, detailed explanations of findings (including for a rabbit), and “after care” following treatment for a cat injured in a fight.
Meadow Lane Vets is a long-established practice (founded in the 1870s) focused on small animals and exotics, with on-site diagnostic and surgical facilities (including x‑ray, ultrasound, microscopy and lab functions, surgical areas and kennels). The clinic states it will see emergencies 24/7; when closed, calls are diverted to MiNightVet East Midlands, where emergency-trained vets and nurses are on-site. Recent reviews describe quick emergency access for a sick older cat, detailed explanations of findings (including for a rabbit), and “after care” following treatment for a cat injured in a fight.
The Park Veterinary Group
Leicester
Our Score (81/100)
The Park Veterinary Group is a multi-branch practice that states it has been operating for over 100 years, with RCVS Accredited Practices status and Cat Friendly Clinics (Gold or Silver) accreditation listed on its website. It also advertises out-of-hours emergency treatment and is a veterinary nurse training facility. In the latest reviews, owners describe a mix of experiences: several mention pets being kept calm during routine procedures (including kitten neutering/spaying and a dog spay), while a small number raise concerns about administration/policy changes and communication, including one report of being asked for the account-holder’s authority at check-in and another alleging unprofessional email exchanges and reluctance to see a rabbit in an emergency. Reviews also include specific positives such as not being pressured into “pointless expensive treatment” for an elderly dog and staff taking time to help nervous dogs feel at ease.
The Park Veterinary Group is a multi-branch practice that states it has been operating for over 100 years, with RCVS Accredited Practices status and Cat Friendly Clinics (Gold or Silver) accreditation listed on its website. It also advertises out-of-hours emergency treatment and is a veterinary nurse training facility. In the latest reviews, owners describe a mix of experiences: several mention pets being kept calm during routine procedures (including kitten neutering/spaying and a dog spay), while a small number raise concerns about administration/policy changes and communication, including one report of being asked for the account-holder’s authority at check-in and another alleging unprofessional email exchanges and reluctance to see a rabbit in an emergency. Reviews also include specific positives such as not being pressured into “pointless expensive treatment” for an elderly dog and staff taking time to help nervous dogs feel at ease.
Melton Vets
Melton Mowbray
Our Score (80/100)
Melton Vets describes itself as a proudly independent small-animal practice. Based on what owners mention, it appears set up for routine preventive care (yearly vaccinations), common problems (an ear issue), and supportive care during difficult/traumatic situations. Reviews repeatedly point to staff being helpful and accommodating, and one owner specifically notes a nurse appointment that helped reduce their dogs’ anxiety around visits. A small number of reviews conflict with this, alleging rudeness during a phone call to book a new-dog check-up.
Melton Vets describes itself as a proudly independent small-animal practice. Based on what owners mention, it appears set up for routine preventive care (yearly vaccinations), common problems (an ear issue), and supportive care during difficult/traumatic situations. Reviews repeatedly point to staff being helpful and accommodating, and one owner specifically notes a nurse appointment that helped reduce their dogs’ anxiety around visits. A small number of reviews conflict with this, alleging rudeness during a phone call to book a new-dog check-up.