Alnorthumbria Vets (Wagonway) – Vets in Alnwick
Clinic Overview
Alnorthumbria Vets (Wagonway) describes itself as a mixed practice established in 1897, treating small animals as well as equine and farm animals, and it’s set up to handle urgent and complex cases alongside routine appointments. The website states 24-hour emergency care is available and staffed by the usual team of vets. Recent reviews repeatedly mention being seen quickly for emergencies (including out of hours), same-day procedures (an ear polyp removal), and frequent progress updates for hospitalized pets (including post-op phone calls overnight).
Services
- •24-hour emergency care (website states access is available and staffed by the usual team).
- •Emergency/toxin ingestion support: seen immediately for a suspected rat poison ingestion; rapid appointment for a dog that ate a suspected mushroom (overnight stay and updates mentioned).
- •Emergency surgery and inpatient care: GDV/bloat case treated out of hours, surgery arranged within the hour, and a 3-night stay with updates every ~6 hours (as described by the owner).
- •Soft-tissue procedure (ear): removal of an ear polyp filling the ear canal; same-day in-and-out reported.
- •Eye examinations and medication: sore eye assessed and eye drops dispensed.
- •Dermatology work-up: persistent skin infection with swabs taken to guide treatment; aftercare advice given.
- •End-of-life care: euthanasia appointment described as unrushed, with time allowed to stay with the pet.
- •Species treated (per website): small animals, equine, farm animals; also mentions domestic and wild animals.
People
- •Kirsty (vet): in a GDV/bloat emergency, one owner says she explained the process, arranged surgery within the hour, and phoned with updates immediately after surgery (including at 2am and 7am).
- •Alfonso / Dr Alfonso (vet): described as thorough and approachable, explaining treatment plans and answering questions; also named in an emergency ingestion case with “regular updates” during an overnight stay.
- •Lisa (vet): reassured an owner about surgical risks for an older dog and proceeded with an ear polyp operation that the owner reports went smoothly, with same-day discharge.
- •Lucy (vet): named alongside Alfonso in an emergency ingestion case; described as calm and reassuring.
- •Reception team: repeatedly credited for arranging prompt appointments and handling urgent situations efficiently.
Reviews
Google rating: 4.6 stars from 231 reviews.
- •Fast access for urgent problems, including out-of-hours: rat poison scare “seen straight away”; appointment arranged within an hour in the evening; emergency cases seen promptly once owners arrived.
- •Clear communication and proactive updates, especially for hospitalized pets: post-surgery calls overnight and scheduled progress updates reported.
- •Thorough work-ups and treatment planning: swabs taken for a skin infection to target treatment; treatment plans explained and questions answered.
- •Supportive handling of difficult moments: euthanasia visit described as unrushed, with time given to say goodbye.
- •Continuity and handling of nervous dogs: one owner notes a previously anxious dog now walks in willingly due to patience shown over time.
Special Services
Animals Treated at Alnorthumbria Vets (Wagonway)
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Alnorthumbria Vets (Wagonway)
Opening Hours
Hours
Reviews for Alnorthumbria Vets (Wagonway)
Note: Showing the 5 most recent Google reviews out of 231 we track in total. Recent reviews may not be representative of overall sentiment.
Richard Blackshaw
a week ago
A big thank you to all at Aln Northumbria yesterday. A Rat poison scare with one of our dogs, seen straight away and first class care given. Meg seems OK this morning. Many thanks again
Cliff Crosbie
2 months ago
Once again exceptional service at Alnorthumbria. Buddy our 14+ year malinois had a polyp growing in his ear that was starting to cause him some distress due to filling his whole ear canal. We were reluctant to have him operated on due to his age and the risks involved, but Lisa assured us and we went ahead. He was in and out the very same day and it's as if it was never there! It was like magic! Buddy is absolutely delighted! And so are we! Thanks once again for the great service from Lisa, Afonso, Richard and the reception team!
Andrea
2 months ago
Thank you for all your care and attention to Lucky and myself when we had to make the hard decision to put him to sleep. The vets were amazing I was never rushed and I was allowed to spend as much time with Lucky as I wanted. The receptionists were also very nice. Thank you x
Nicky Smith
2 months ago
I was on holiday recently and my little dog had a sore eye after playing on the beach. I rang Alnorthumbria Vets in Alnwick who saw Bubba straightaway. Many thanks to the receptionist who sorted the appointment and the Vet who saw Bubba, checked his eye and dispensed eye drops. Excellent service.
D G
in the last week
We were on holiday in the area last week when our 6 yr old Golden Retriever Arthur suddenly fell very ill. He was seen by your lovely vets and staff at the Alnwick branch as an emergency, out of hours and suffering with GDV/Bloat, a life threatening condition. Kirsty was compassionate, professional and talked us through the whole process and arranged to operate on him within the hour. She phoned as promised immediately after his surgery at 2am and again at 7am to update us on his progress. We were called and kept informed every 6 hours regarding Arthur's progress by the many vets and staff who kindly looked after him so well over the 3 nights he was with you. You saved his life, cared lovingly for him and we will forever be grateful to you all. He has a long recovery ahead but he is doing well so far. Thank you all, we highly recommend your professional services. For anyone considering using your services, we would say that their precious pets will be in the safest of hands here.
D G
2 months ago
We were on holiday in the area last week when our 6 yr old Golden Retriever Arthur suddenly fell very ill. He was seen by your lovely vets and staff at the Alnwick branch as an emergency, out of hours and suffering with GDV/Bloat, a life threatening condition. Kirsty was compassionate, professional and talked us through the whole process and arranged to operate on him within the hour. She phoned as promised immediately after his surgery at 2am and again at 7am to update us on his progress. We were called and kept informed every 6 hours regarding Arthur's progress by the many vets and staff who kindly looked after him so well over the 3 nights he was with you. You saved his life, cared lovingly for him and we will forever be grateful to you all. He has a long recovery ahead but he is doing well so far. Thank you all, we highly recommend your professional services. For anyone considering using your services, we would say that their precious pets will be in the safest of hands here.
Colin Woodall
3 weeks ago
We were on holiday and our elderly dog became poorly, we initially spoke to reception staff and they were so polite and enquiring and organised an appointment really promptly. We visited the vet’s at our appointment time and our dog was examined by Dr Alfonso, who was so thorough and knowledgeable about our dogs condition. He was so approachable and explained the treatment plan and what it involved. He put us at ease and answered any questions we had, I can’t thank him enough. Thank you so much for helping our elderly dog on his holidays.
Philippa Hearty
a month ago
We were away on holiday and our 2-year-old Cocker Spaniel ate what we believed to be a mushroom. We were super worried as don’t know the area that well and had been stuck on Lindisfarne for a couple of hours due to the tide, but they were very quick and efficient and had him in as soon as we could get him to them. The vets Alfonso & Lucy were great with Ted and provided us with regular updates as he needed to stay in overnight. They were very calm, reassuring and I would definitely recommend to anyone needing an emergency appointment in the area.
Phil Arundale
a month ago
While on holiday had cause to go to vets with Slate, our cocker spaniel. Telephoned at 6pm, had appointment at 7pm. Kirsty, the Vet and the lady on reception were superb. Had follow up appointment 3 days later on way home from hols. Alfonso, the Vet and the two ladies on reception were once again superb. You get tell that this is a 'proper' vets where they love animals and want to give them the best possible care. Cannot recommend enough. Thank you. PS Slate is now fully recovered.
Emma Oliver
3 months ago
Fantastic care for Barry, who was suffering from a persistent skin infection. Swabs were taken to ensure the correct treatment was given and advice given to care for the wound. A nervous staffie, who used to be dragged in to appointments now walks in freely to his consultations due to the patience and care shown to him. Great continuity of care. Fantastic vets and receptionists. Highly recommend.
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