Robson & Prescott – Vets in Alnwick
Clinic Overview
- Warm, welcoming service from reception onwards, with multiple reviewers praising the friendly atmosphere and professional, reassuring manner of the team. - Prompt help for urgent or short-notice issues, especially for people visiting Alnwick, including same-day attention for painful paw and nail injuries. - Calm, compassionate handling of pets that are anxious, difficult, or in pain, including older dogs with longstanding vet fears and stressed injured dogs.
Services
- •General veterinary care and consultations, including help for pets that become unwell while owners are visiting the area.
- •Vaccinations, with reviews mentioning follow-up vaccination appointments as well as routine dog care.
- •Assessment and treatment of urgent problems, with recent examples including paw pad and nail injuries, an eye infection, and thorough examinations for pets needing reassurance and advice.
- •Support for nervous or difficult-to-handle pets, including anxious dogs, older dogs with longstanding vet-related difficulties, and pets in pain.
- •Care for non-traditional pets, with a hedgehog specifically mentioned in reviews alongside dogs.
- •Cat-friendly and membership-based services, with ISFM Cat Friendly Clinic status listed on the website and the Pet Health Club® Plus plan promoted with consultations included.
- •Veterinary nurse training, which remains part of the practice’s role.
Pricing
No published pricing information is currently available for this clinic.
People
- •Paula (receptionist) is repeatedly praised for being warm, friendly, and making visits easier for both pets and owners.
- •Kat (vet) is named in a recent review as a fantastic vet who helps make appointments easier.
- •Libby is described as calm and good with both a puppy and a hedgehog.
- •Ollie (vet) is mentioned as friendly and professional during an appointment for a dog who was not acting normally.
- •Samantha (vet) is described as thorough and understanding with a nervous rescue dog that dislikes being handled.
Reviews
Google rating: 4.8 stars from 114 reviews. Recent feedback is very positive, with common themes including
- •Warm, welcoming service from reception onwards, with multiple reviewers praising the friendly atmosphere and professional, reassuring manner of the team.
- •Prompt help for urgent or short-notice issues, especially for people visiting Alnwick, including same-day attention for painful paw and nail injuries.
- •Calm, compassionate handling of pets that are anxious, difficult, or in pain, including older dogs with longstanding vet fears and stressed injured dogs.
- •Clear, caring clinical advice, with owners highlighting thorough examinations, knowledgeable guidance, and a strong sense of trust in the practice.

