Orchard House Veterinary Centres Limited

Orchard House Veterinary Centres Limited describes itself as an independent, family-owned practice and is accredited under the Royal College of Veterinary Surgeons Practice Standards Scheme. The practice states that 24/7 emergency care is provided by its own vets in its own surgeries. Recent feedback continues to highlight same-day appointments when pets are unwell, along with clear explanations of test results, treatment plans and likely outcomes in plain language.

Services

•Routine veterinary care including consultations, check-ups, vaccinations, parasite control, microchipping and neutering.
•Emergency and urgent care, with owners again describing same-day appointments for unwell pets. Recent examples include a rabbit seen the same day, a dog that needed x-rays, and an older cat treated using blood results, IV fluid support and medication.
•Dental care and surgery, including emergency procedures.
•Care for a range of species. The website mentions cats, dogs, chickens, owls and wallabies, and recent reviews also mention treatment for a rabbit.
•Veterinary nurse training facility, as listed in the clinic information.

Pricing

No published pricing information is currently available for this clinic.

People

•Tim Pearson is named repeatedly by owners, who describe him as careful in his handling of pets and clear in explaining medical findings and treatment plans. One long-term client also says he set up the practice.
•Reception, nursing, admin and wider support staff are regularly praised for being friendly, welcoming and easy to communicate with, with several reviews mentioning long-standing team members and smooth appointment booking.

Reviews

Google reviews: 4.9/5 from 156 reviews. Recent feedback is very positive overall, with recurring themes including

•Kind, professional care: reviewers frequently praise the staff for being friendly, welcoming and reassuring, from reception through to the vets.
•Fast help for sick pets: owners mention same-day appointments for urgent problems, including an ill rabbit and a dog that needed x-rays.
•Clear, trustworthy advice: several comments focus on honest opinions, straightforward explanations and confidence that the practice puts the pet’s welfare first.
•Long-term loyalty and easy communication: a number of reviewers say they have used the practice for many years, and recent comments also mention simple appointment booking and on-site parking.

Reviews for Orchard House Veterinary Centres Limited

Note: Showing the 10 most recent Google reviews out of 156 we track in total. Recent reviews may not be representative of overall sentiment.

Alan

3 weeks ago

I forgot to post a review a few months ago as we were on holiday in the area, but just to say a belated thanks to the staff at Bellingham and Hexham for their help and kindness for our dog Brodie who had become very sick and needed x rays. Many thanks.

Brian Moore

2 months ago

Impressive first visit

nigel wright

Took rabbit in same day as he was ill, good care and felt like valued customer.

Kevin White

3 months ago

I've been using Orchard house for many years now. They offer a qreat service, and have lovely friendly staff. The vets are very professional and reassuring with all animals. I would highly recommend Orchard House to look after the needs of all pets.

Richard Weston

5 months ago

This practice always puts the health of my pet first. I trust them to give me an honest opinion of what is required to give me the best outcome for my well loved dog.

Keith Postlethwaite

9 months ago

We would highly recommend Tim, his team and colleagues. Very caring and professional practice.

Shelley Evitt

10 months ago

Always friendly and helpful. Good website that actually includes prices.

Maria Clark

11 months ago

Kate

From the receptionist to the vets this place is fab I’ve moved to London now and joined another vet, but I’ve noticed the difference in service (and cost) ☹️ Thanks for looking after Millie so well

Elaine Hunter

1 year ago

Have been with orchard house now for nearly 20 years , I wouldn’t take my dog anywhere else. Great service and friendly knowledgeable staff. On site parking is a bonus to.