Orchard House Veterinary Centres Limited

Orchard House Veterinary Centres Limited describes itself as an independent, family-owned practice and is accredited under the Royal College of Veterinary Surgeons Practice Standards Scheme. The website states 24/7 emergency care is provided by their own vets in their own surgeries, and reviews include time-critical treatment (for example, a dog with a throat injury taken straight into surgery soon after arrival). Owners also describe same-day appointments when worried, and detailed explanations of test results and treatment plans in plain language (including blood readings, IV fluids/drip care and medication for an older cat).

Services

Based on the website summary and review details, services mentioned include

• •24/7 emergency care (stated as provided by their own vets in their own surgeries)
• •Consultations and regular check-ups
• •Vaccinations and parasite control
• •Microchipping
• •Neutering
• •Dental care
• •Surgery, including emergency procedures (a review describes surgical removal of a large stick lodged in a dog’s throat, followed by aftercare)
• •Care for a range of species (website mentions cats, dogs, chickens, owls and wallabies)
• •Veterinary nurse training facility (listed in the clinic data)

People

• •Tim / Tim Pearson (named in reviews; described as having set up the practice): owners mention careful handling of pets and clear, structured communication—e.g., explaining a cat’s blood results, the treatment plan and likely consequences in language they could understand.
• •Reception, nursing and admin team: reviews repeatedly mention welcoming staff and ease of communication when arranging appointments, including being able to get seen the same day when concerned.

Reviews

4.9 stars from 150 reviews. - Fast access when it matters: multiple owners say they were given a same-day appointment when worried; one describes immediate surgery for a severe throat injury after arriving.

• •Clear explanations and clinical reasoning: one detailed review highlights diagnosis guided by blood readings, followed by time on a drip and appropriate medication, with the plan explained step-by-step.
• •Aftercare mentioned explicitly: an owner describing emergency surgery also notes “excellent” aftercare.
• •Consistency over years and familiar staff: several reviewers reference long-term use (including “nearly 20 years”) and “long standing members of staff.”
• •Practical notes: one reviewer says the clinic’s website includes prices (no specific amounts were provided), and another mentions on-site parking.