Scott Mitchell Veterinary Care Ltd

Scott Mitchell Veterinary Care Ltd offers 24/7 emergency veterinary care in Hexham and is also described as a veterinary nurse training facility. The practice covers urgent cases, surgery, hospitalisation and ongoing long-term care, with reviews repeatedly highlighting emergency response, compassionate end-of-life support and clear communication. Recent feedback is strongly positive, with owners praising the team’s professionalism, kindness and responsiveness.

Services

•24/7 emergency and out-of-hours care, with reviews describing urgent help on a Sunday evening and a Saturday morning.
•Emergency treatment, tests and hospitalisation, including a suspected bloat case that went straight to an emergency procedure with an overnight stay, and another case involving tests and several hours of inpatient care.
•Surgery and recovery care, including a review describing a dog returning to normal after major surgery.
•Routine and longer-term care, with several owners describing ongoing support for their pets over a number of years.
•End-of-life care, with multiple reviews praising the team’s practical and compassionate handling of pets’ final days and euthanasia.
•Veterinary nurse training facility, as stated in the clinic information.
•Broader animal work is also mentioned in reviews, including equine, farm and small-animal care.

Pricing

No published pricing information is currently available for this clinic.

People

•Angus: mentioned in an emergency bloat case, where he was ready on arrival, explained the situation quickly, and arranged immediate treatment with an overnight stay.
•Sophie: thanked for looking after a dog, and supporting the owners, in her final minutes.
•Rose: praised as outstanding at the end of a pet’s life.
•The wider team is repeatedly described as knowledgeable, kind, compassionate, professional and efficient.

Reviews

Google rating: 4.8 stars from 199 reviews.

•Emergency care is a clear strength: owners describe being listened to from the first phone call, being seen urgently out of hours, and prompt action in serious cases including emergency treatment and overnight care.
•Communication is praised: reviews mention clear explanations, being kept fully informed, time to ask questions, and discussion of estimated costs before treatment.
•Compassionate end-of-life support stands out: several owners say the team handled pets’ final days and euthanasia with empathy, practicality and kindness.
•Overall sentiment is very positive: long-standing clients describe consistent care over many years, while other reviews highlight strong surgical outcomes, friendliness, efficiency, and breadth across small-animal and larger-animal work.

Reviews for Scott Mitchell Veterinary Care Ltd

Note: Showing the 10 most recent Google reviews out of 199 we track in total. Recent reviews may not be representative of overall sentiment.

Ian Cardy

2 months ago

Needed a vet Saturday morning from the 1st phone call the staff listened and were keen to help. Ended up with my dog needing some tests and a stay for a few hours. We were kept fully informed at every stage of what was required with time to ask questions and of course the estimated costs involved. We left feeling that my dog had received excellent care with no room for improvement. Highly recommend.

j C

3 months ago

Great vets equine and farm and small animals they cover the whole shebang.

Suzanne Forster

Both of my dogs have been registered at Scott Mitchell since I got them. They have always been excellent. I recently lost my older dog, and the team could not have handled the situation better. They were so empathetic and practical, and my boy couldn't have been in better hands. I cannot recommend them enough.

Annette Keelty

I have had dogs for most of my life & I was lucky enough to have Scott Mitchell as our veterinary practice for the last 8 years, using both their Tow Law & Hexham branches. They are knowledgable, kind & compassionate. Every member of staff goes above & beyond for my dogs. I have complete trust in their skill & treatment. I would highly recommend them to anyone requiring a veterinary practice

SJ Stobbart

6 months ago

Professional and efficient service

alibaba

7 months ago

Gilbert Dallison

10 months ago

Very friendly and helpful

robert pringle

From the first contact everything was very professional vet couldn't pinpoint problem at first but turned out after we fed him again he had bloat rushed back Angus was waiting for us as we walked in quickly explained situation took dog did emergency procedure kept dog overnight we picked him up the next morning from start to finish amazing service from very dedicated team thanks so much

Helen McMahon

11 months ago

Scott Mitchell Veterinary practice cannot be faulted for their kind, compassionate care. They give ongoing professional care to our Onyx (Border Collie) and have excelled recently in the way they looked after our Missy (Staffy) in her final days and beyond. Robin and I are extremely grateful for the way Sophie looked after Missy (and us) in her final minutes. The staff are all wonderful and we highly recommend their service. Thank you so much.

Helen Robinson

1 year ago

Superb vets. I would highly recommend registering with the practice for many reasons. They are extremely busy, if you want first rate service, get your pet registered so as not to have disappointment when you need help. They are amazing! I sadly had to say goodbye to my little one yesterday. She was well known for being a 'character'. She picked and chose, throughout the years, which vets she would let treat her, vets can't mind read and pets cannot talk, but working together, we got there, and l hope they agree with me it was done with grace and humour! From the bottom of my heart l cannot thank you enough for all you did for her. Rose, was outstanding at the end of my little one's journey. Thank you for those brave enough to tackle her, and those who were swiftly dismissed by her. Quality, caring and knowledgeable service. Best wishes and much love to each and every one of you. Thank you is just not enough!!