Vets Now Worcester – Vets in Worcester
Clinic Overview
Vets Now Worcester is part of the Vets Now out-of-hours emergency network within IVC Evidensia, providing emergency and critical care for dogs, cats and small animals. The clinic says it will see pets whether or not they are registered with a particular daytime practice, and that case notes are sent back to the usual vet during working hours. Its facilities indicate support for urgent stabilisation and short inpatient care, while recent feedback highlights prompt overnight access, reassuring phone advice, and compassionate handling of very difficult cases.
Services
- •Out-of-hours emergency care: Emergency appointments, triage, emergency first aid, accident and emergency treatment, and critical care for dogs, cats and small animals. Recent reviews include pets being seen in the early hours, including a 3am visit and weekend emergency appointments.
- •Monitoring, diagnostics and treatment: Advanced fluid therapy, advanced pain management, blood pressure monitoring, ECG, blood transfusions, and in-house lab work including haematology and blood smear analysis. Recent examples include treatment for an elderly dog with a vestibular episode and assessment after a puppy's fall and limp.
- •Imaging and procedures: Ultrasound, X-ray, endoscopy, and an operating theatre for urgent procedures. One recent reviewer mentioned staff carrying out urgent surgical treatment on another patient during their visit.
- •Inpatient and isolation facilities: Hospital ward, isolation unit, and an in-house laboratory. Reviews also mention short admissions with updates during the stay, including earlier feedback about a kitten monitored for around 36 hours.
- •Advice and care coordination: The clinic says it can advise by phone on whether a pet needs immediate treatment, can see emergency and critical care cases without an appointment, and will pass case notes back to the pet's daytime practice during working hours.
- •Examples mentioned by owners: Thorough emergency examinations, medication given during the visit, treatment for a kitten with a spay-incision infection, and supportive end-of-life care.
Pricing
No published pricing information is currently available for this clinic.
People
No individual clinicians are named, but reviews consistently mention friendly reception staff and kind, reassuring vets, with owners also noting helpful phone guidance and clear communication during emergency visits.
Reviews
Google rating: 3.9/5 from 474 reviews.
- •Recent feedback is mixed, with several owners describing quick access to out-of-hours care, prompt triage, and friendly staff during stressful overnight or weekend visits.
- •Kindness and reassurance are recurring positives, especially in difficult situations such as severe illness or end-of-life care. Reviewers also mention thorough examinations and clear advice on follow-up with their daytime vet.
- •Reception staff are often praised for being calm and helpful on the phone and on arrival, and some owners highlight good communication while their pet was being treated or admitted.
- •Cost is the most common complaint, with multiple reviewers describing out-of-hours fees as very high. A smaller number of reviews also raise concerns about diagnosis, follow-up, or whether treatment and charges were clearly explained.
