Vets Now Worcester

Vets Now Worcester is part of the Vets Now out‑of‑hours emergency network, offering emergency and critical care for dogs, cats and small animals. The clinic states it will see pets regardless of which daytime practice you’re registered with, and will transfer case notes back to your usual vet during working hours.

Based on its stated facilities and recent reviews, it appears set up for urgent stabilisation and short inpatient care (including an isolation unit and hospital ward), with owners describing thorough examinations and ongoing updates during admission. Recent reviewers also mention being given clear, reassuring phone guidance before attending, and supportive handling of end‑of‑life situations. Cost is a recurring point: one reviewer found the consultation fee “high”, while another felt the overall price was fair given the time and consumables involved.

Services

From the clinic website summary, services and capabilities include

• •Out‑of‑hours emergency veterinary care (including triage and emergency first aid treatment)
• •Accident & emergency care and critical care
• •Advanced fluid therapy and advanced pain management
• •Blood pressure monitoring; in‑house lab work including haematology and blood smear analysis
• •Blood transfusions
• •ECG
• •Endoscopy
• •Imaging: ultrasound and X‑ray
• •Operating theatre, hospital ward, isolation unit, and an in‑house laboratory

Arrangements/policies stated

• •Can handle emergency and critical care cases without an appointment (as stated by the clinic).
• •Offers phone guidance on whether a pet needs to be brought in for immediate emergency treatment.
• •States it transfers case notes back to the pet’s usual daytime vet practice during working hours.

Accreditation stated

• •RCVS accredited – Small Animal Emergency Service Clinic (ESC)

People

No individual clinicians are named in the information provided, but recent reviews give some insight into how the team operates

• •Reception team: described as “friendly and reassuring” on the phone, and as leaving the decision to attend with the owner for peace of mind rather than pressuring them.
• •Vets/nursing team: described as “friendly and calming” and carrying out a thorough check when a young puppy was limping after a fall, with “no further action necessary.” Another owner described receiving updates while their kitten was cared for over roughly 36 hours.

Reviews

3.9 stars from 395 reviews.

• •Reassuring access and communication: owners mention a friendly, calming manner on arrival and on the phone, and feeling supported in deciding whether to come in.
• •Thorough assessments for injuries/urgent concerns: one review describes a detailed check after a puppy’s fall and limp, with reassurance when no further treatment was needed.
• •Inpatient care and updates: one owner describes their kitten being cared for over about 36 hours with updates throughout.
• •End‑of‑life support: one reviewer describes “genuine kindness” shown to their pet and family when their pet died at the clinic.
• •Cost feedback is mixed: one reviewer calls the consultation cost “high,” while another felt the overall price was fair given the time and consumables used.