Copeland Veterinary Surgeons – Vets in Stockton-On-Tees
Clinic Overview
Copeland Veterinary Surgeons treats cats, dogs, and a range of small pets including rabbits, guinea pigs, ferrets and hamsters. Website-listed services include dentistry, radiography, endoscopy and laparoscopic spays, and the practice also states that it provides emergency care. It holds Rabbit Friendly Practice and RCVS Cat Friendly Clinic accreditations.
Copeland Veterinary Surgeons treats cats, dogs, and a range of small pets including rabbits, guinea pigs, ferrets and hamsters. Website-listed services include dentistry, radiography, endoscopy and laparoscopic spays, and the practice also states that it provides emergency care. It holds Rabbit Friendly Practice and RCVS Cat Friendly Clinic accreditations. Recent feedback is largely very positive, with owners often praising quick appointments, clear explanations and calm, considerate handling, alongside a small number of complaints about billing administration.
Services
- •General veterinary care for a wide range of pets: dogs, cats, rabbits, guinea pigs, ferrets and hamsters are all listed.
- •Diagnostics and treatment: website-listed services include dentistry, radiography (X-rays) and endoscopy.
- •Surgical care: laparoscopic spays are listed, and reviews also mention attentive post-operative care after a recent operation.
- •Emergency care: the practice states that it provides emergency care.
- •Ongoing support: reviews mention same-day appointments being commonly available, and one owner highlights the practice's pet health club positively.
- •Practice facilities and accreditations: the clinic is listed as a Veterinary Nurse Training facility, and holds Rabbit Friendly Practice and RCVS Cat Friendly Clinic accreditation.
Pricing
No published pricing information is currently available for this clinic.
People
- •Helen (vet): named warmly in several reviews for sound advice, clear support and a caring approach.
- •Reception team: frequently described as friendly, empathetic and helpful, especially when pets are unwell.
- •Nursing team: one recent review also praises a helpful nurse.
Reviews
Google reviews show 4.7 stars from 330 reviews. Recent feedback is mostly very positive overall, with a small minority focused on billing and admin issues.
- •Owners often say they can get appointments quickly, including same-day visits.
- •Clinical care is commonly praised for clear explanations, experienced vets and a conservative approach when invasive treatment is not thought necessary.
- •Several reviewers say pets are put at ease during visits, with dogs described as calm, happy to attend and treated kindly by staff.
- •A few negative reviews focus on letters chasing small underpayments or lab fees, with those reviewers unhappy about the tone and timing of the billing process.
