Grange Veterinary Surgery – Vets in Stockton-On-Tees
Clinic Overview
- Many recent reviewers describe the team as caring, professional, friendly and patient, with clear communication throughout treatment and procedures. - Owners of anxious or medically complex pets say they feel listened to and supported, and several mention the practice helps make visits as stress-free as possible. - Urgent care remains a strong theme, with reports of fast appointments, prompt testing, decisive referrals, and follow-up contact after serious cases.
Grange Veterinary Surgery in Stockton-on-Tees is part of the VetPartners group. It offers routine and urgent veterinary care, with reviews highlighting quick access for urgent cases, clear explanations, and strong follow-up. Recent feedback is largely very positive, with owners often describing the team as caring, professional, and reassuring.
Services
- •Urgent and emergency appointments: Owners describe being seen quickly for urgent problems, including one report of an appointment within 30 minutes.
- •Diagnostics and clinical work-ups: Reviews mention blood tests being carried out during urgent appointments to help confirm suspected conditions.
- •Referral when specialist care is needed: The practice has been praised for arranging immediate referral to a specialist hospital for a suspected serious neurological case.
- •Ongoing care for more complex pets: Longer-term clients mention feeling listened to and reassured when managing medically needy pets over time.
- •Routine care and payment plans: One owner highlights the ease of paying monthly, with routine visits covered under that arrangement.
- •Communication and follow-up: Reviews mention next-day follow-up calls after referral, regular text reminders for treatment, and clear explanations of procedures and what would happen during a pet’s care.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews on cost are mixed: some owners describe pricing as reasonable and open about costs, while others say it feels a bit pricey.
People
- •Natalie (Senior Vet): Repeatedly praised for clear explanations, follow-up, and hands-on clinical care, including examination, blood tests, referral, and follow-up calls.
- •Debbie and Rebecca: Thanked by name for their care and attention while looking after a dog.
- •Reception team, nurses and vets: Reviews regularly describe the wider team as friendly, helpful, patient, and good at reducing stress for pets and owners.
Reviews
Google rating: 4.6/5 from 225 reviews.
- •Many recent reviewers describe the team as caring, professional, friendly and patient, with clear communication throughout treatment and procedures.
- •Owners of anxious or medically complex pets say they feel listened to and supported, and several mention the practice helps make visits as stress-free as possible.
- •Urgent care remains a strong theme, with reports of fast appointments, prompt testing, decisive referrals, and follow-up contact after serious cases.
- •Feedback on price is mixed: some reviews call charges reasonable and transparent, while others say the clinic is expensive; one recent negative review complained about a clipper injury and an additional charge for treatment afterwards.
