Grange Veterinary Surgery

Services

• •Routine and urgent appointments: The practice offers everyday veterinary care as well as urgent help, and owners report being seen quickly when problems could not wait.
• •Diagnostics and clinical work-ups: Existing feedback mentions blood testing during urgent appointments to help investigate suspected illness.
• •Referral for specialist care: The surgery has been praised for arranging rapid referral to a specialist hospital when a case appeared serious.
• •Ongoing care and follow-up: Longer-term clients describe feeling listened to when managing pets with more complex needs, with clear explanations, follow-up contact, and regular reminders mentioned.
• •Procedures and treatment planning: Reviews refer to operations being clearly explained step by step, with owners saying they understood what was happening during their pet’s care.
• •Support for nervous pets and owners: Several owners mention patient handling, a calm approach, and efforts to make visits as stress-free as possible, including for anxious dogs and first-time pet owners.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review feedback on cost is mixed: some owners say pricing is open and reasonable, while others describe the clinic as a bit pricey.

People

• •Natalie (Senior Vet): Praised for clear explanations, reassuring first-time owners, and hands-on clinical care.
• •Debbie and Rebecca: Thanked by name for their care and attention while looking after a dog.
• •Wider team: Reception staff, nurses, and vets are regularly described as friendly, polite, efficient, patient, and professional.

Reviews

Google rating: 4.6/5 from 235 reviews.

• •Many reviewers describe the team as caring, friendly, and professional, with pets looked after well and owners feeling supported.
• •Clear communication is a repeated strength, with praise for thorough explanations during examinations, treatment, and operations.
• •Owners often mention smooth appointments, including being seen on time, prompt help for urgent problems, and a calm approach with nervous pets.
• •Most recent feedback is strongly positive, though there is an isolated negative complaint about a clipper-related skin injury and the cost of follow-up treatment.