Grange Veterinary Surgery

Grange Veterinary Surgery is a veterinary nurse training facility and offers emergency veterinary services (described as 24/7 or extended-hours in the clinic data). From the latest reviews, it appears set up for owners who want clear explanations and active follow-up—one owner describes being seen within 30 minutes for an urgent case, having bloods taken to investigate suspected meningitis, and being referred immediately to a specialist hospital, followed by next-day check-in calls from the vet. Other practical points mentioned include being seen on time, staff answering owners’ concerns, and text reminders for when treatment is due. Reviews are mostly positive, though one owner notes it can feel “a bit pricey.”

Services

• •Emergency/urgent care (clinic data; one review reports an urgent appointment within 30 minutes).
• •Diagnostic blood tests (bloods taken during an urgent appointment to help confirm what the vet suspected).
• •Referral to a specialist hospital when needed (immediate referral described for a suspected serious neurological condition).
• •Ongoing case management for medically needy pets (owner reports feeling listened to and reassured over time).
• •Routine care covered via a monthly payment option (one owner says routine visits are “taken care of” under a monthly plan).
• •Communication and follow-up: next-day and following-day update calls after referral; text reminders for upcoming treatment (as described in reviews).

People

• •Natalie (vet; described as “Senior Vet” in one review): repeatedly mentioned for explaining what’s happening and following up—one owner says Natalie examined their dog, took bloods, arranged an immediate referral, and then called the next morning and again the following day to check progress.
• •Debbie and Rebecca: thanked by name for their time, care and attention while looking after a dog.
• •Reception team (unnamed): mentioned as friendly/helpful, and as part of an experience that reduced stress for both owner and pet.

Reviews

4.6 stars from 223 reviews. - Fast access for urgent problems and decisive next steps (seen within 30 minutes; bloods taken; immediate referral described).

• •Strong follow-up and ongoing communication (vet phone calls after referral; text reminders for treatments).
• •Clear explanations and owners feeling listened to (what would happen in a pet’s care explained; concerns answered).
• •Timeliness and efficiency (appointments described as on time; staff efficient).
• •Cost is a potential downside for some (“bit pricey” mentioned alongside otherwise good service).