Jacqui Paterson's Veterinary Surgery – Vets in Stockton-On-Tees
Clinic Overview
- Friendly, caring team: Several reviewers praise the reception staff, vets, and nurses for being polite, professional, and genuinely interested in pets. - Good appointment access: Owners mention being fitted in on the same day and finding it easy to get an appointment. - Comfort with a range of animals: Recent reviews mention care for a ferret, a nervous lurcher, and a tortoise, suggesting the team sees more than straightforward routine dog and cat cases.
Jacqui Paterson's Veterinary Surgery in Stockton-on-Tees is a local practice with reviews highlighting friendly staff, straightforward appointment access, and good support for nervous pets. The practice is used for both routine care and more specific needs such as pet travel paperwork, exotic pet appointments, and end-of-life care. Out-of-hours emergency cover is provided by Vets Now.
Services
- •Routine and general veterinary care: Reviews mention annual check-ups, same-day appointments, and owners saying it is easy to get an appointment.
- •Emergency arrangements: Out-of-hours emergency care is provided by Vets Now.
- •Pet travel documentation: The practice has been used for dog travel certificates.
- •Exotic and small pet care: Reviews mention treatment for a poorly ferret and a tortoise receiving a beak and shell trim.
- •Support for anxious pets: One owner describes the team helping with a vet-nervous lurcher so the dog could be brought in and examined.
- •End-of-life care and aftercare products: Reviews reference euthanasia-related aftercare, including the return of ashes and a memorial bracelet.
Pricing
No published pricing information is currently available for this clinic, though one reviewer described it as very reasonably priced.
People
Recent feedback consistently praises the reception team, vets, and nurses for being friendly, polite, knowledgeable, and caring, with specific mention of the team helping owners manage anxious pets and making animals feel well looked after.
Reviews
Google rating: 4.4/5 from 195 reviews. Recent written feedback is mostly positive, with a small number of complaints around administration and aftercare.
- •Friendly, caring team: Several reviewers praise the reception staff, vets, and nurses for being polite, professional, and genuinely interested in pets.
- •Good appointment access: Owners mention being fitted in on the same day and finding it easy to get an appointment.
- •Comfort with a range of animals: Recent reviews mention care for a ferret, a nervous lurcher, and a tortoise, suggesting the team sees more than straightforward routine dog and cat cases.
- •A few negative experiences: One reviewer reports a travel certificate appointment being disrupted by a date mix-up, and another describes a poor experience with ashes return and a memorial bracelet after euthanasia.
