Jacqui Paterson's Veterinary Surgery – Vets in Stockton-On-Tees
Clinic Overview
- Friendly, caring team: Many reviewers describe the staff as welcoming, compassionate, professional, and genuinely interested in the animals they see. - Continuity and personal attention: One owner highlights seeing the same vet, Imran, across follow-ups and appreciated not having to repeat everything while worried about an elderly dog. - Broad range of animals seen: Reviews mention care for dogs and cats as well as a tortoise, ferret, snake, and another reptile, suggesting the clinic is used for more than straightforward routine cases.
Services
- •Routine and general veterinary care: Reviews mention check-ups, follow-up appointments, and owners finding it easy to get booked in, including reports of same-day access.
- •Emergency arrangements: Out-of-hours emergency care is provided by Vets Now.
- •Pet travel documentation: The practice has been used for dog travel certificates.
- •Exotic and small pet care: Feedback mentions treatment for a ferret, a tortoise having a beak and shell trim, and owners also bringing in a wider mix of pets including snakes and other reptiles alongside dogs and cats.
- •Support for anxious pets: One owner describes the team helping with a vet-nervous lurcher so the dog could be brought in and examined.
- •End-of-life care and aftercare products: Reviews reference euthanasia-related aftercare, including the return of ashes and a memorial bracelet.
Pricing
No published pricing information is currently available for this clinic.
People
One recent reviewer specifically praises Imran, describing good continuity across follow-up visits and a more personal feel to care. Broader feedback regularly compliments the reception team, vets, and nurses for being friendly, welcoming, knowledgeable, and caring with pets.
Reviews
Google rating: 4.5/5 from 198 reviews. Recent feedback is mostly positive, with a small number of complaints focused on administration and aftercare.
- •Friendly, caring team: Many reviewers describe the staff as welcoming, compassionate, professional, and genuinely interested in the animals they see.
- •Continuity and personal attention: One owner highlights seeing the same vet, Imran, across follow-ups and appreciated not having to repeat everything while worried about an elderly dog.
- •Broad range of animals seen: Reviews mention care for dogs and cats as well as a tortoise, ferret, snake, and another reptile, suggesting the clinic is used for more than straightforward routine cases.
- •A few negative experiences: The main criticisms involve a travel certificate booking mix-up and dissatisfaction with ashes return and memorial jewellery after euthanasia.
