Harrison Family Vets Stockton

Harrison Family Vets Stockton is part of Harrison Family Vets, which its website presents as a family-owned, independent group. The practice is set up for both routine care and more involved investigations and treatment, with an on-site laboratory, x-ray suite, ultrasonography, operating theatres, and Fear Free Veterinary Practice Certification. Recent feedback remains mixed overall: many owners praise the team’s handling, preventive care, and support at difficult moments, while some raise concerns about communication and costs.

Services

• •Routine and preventive care: consultations, annual vaccinations, regular health checks, and weight checks are all repeatedly mentioned. Reviews also describe ongoing support for first-time puppy owners, with time taken to answer questions and give practical advice.
• •Surgery and procedures: the website mentions complex surgery, and recent reviews include a lap spay as a specific example. Sterilisation is also referenced as discounted under the clinic’s plan.
• •Diagnostics and clinical facilities: the practice has an on-site lab, x-ray, ultrasonography, and operating theatres.
• •Parasite treatment and plan-based care: flea and worm treatment is part of the wellness/pet plan discussed by reviewers, alongside routine boosters and check-ups.
• •Fear-free and anxious-pet handling: reviewers mention seating cubicles and staff helping dogs settle into the environment, which fits with the clinic’s Fear Free approach.
• •End-of-life care: several owners describe compassionate support around euthanasia, including staff making time well beyond closing.

Pricing

Available published prices indicate the clinic sits below average relative to similar practices. Examples mentioned publicly include a £48 consultation fee and a wellness plan at £23.50 per month, with reviewers describing inclusions such as vaccinations, consultations, flea and worm treatment, reduced-rate prescriptions, and annual health screening. Reviews are mixed on value: some say the plan is well worth it, while others felt bills were high or that treatment recommendations were too expensive.

People

• •Graeme (vet): praised for kind, patient handling during vaccinations and for supportive, compassionate care in more serious cases.
• •Josie (vet): described as thorough, informative, and gentle during vaccination visits.
• •Lize and Joanne: thanked by name for their help over a period of weeks.
• •Reception and nursing staff: frequently described as friendly, helpful, and supportive, including during end-of-life appointments.

Reviews

Google rating: 4.3/5 from 124 reviews.

• •Positive reviews often focus on friendly, professional staff, with owners saying pets were handled gently and made to feel at ease. The booth-style waiting areas are specifically appreciated by some visitors.
• •Preventive care is a recurring strength in positive feedback, with owners mentioning annual vaccinations, regular health and weight checks, and vets taking time to explain things clearly.
• •The clinic’s wellness/pet plan comes up often. Some owners say it offers good value and supports ongoing routine care, but others report frustration around plan-related communication, especially for flea and worm treatment requests.
• •Negative reviews mainly centre on communication and cost, including complaints about slow WhatsApp responses, expensive bills, and feeling pushed toward higher-cost treatment. One review also describes a very poor experience following a dental procedure.