Ashlea Veterinary Centre Ltd – Vets in Carlisle
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Corporate
Clinic Overview
Ashlea Veterinary Centre Ltd in Carlisle has been operating since 1994 and is part of VetPartners. It is based in a purpose-built facility with cat-friendly rooms and holds Gold Standard Cat Friendly Clinic accreditation. Reviews continue to highlight friendly staff, good appointment access and calm handling of pets, although a small number of recent reviewers report serious concerns around rabbit care, communication about costs, and one nail-trimming visit.
Services
- •General veterinary care and preventative treatment: Reviews mention annual check-ups, routine injections, annual vaccinations and kennel cough vaccination, including an injectable kennel cough option for one dog. Routine handling for exams and vaccinations is often described as calm and reassuring.
- •Emergency care: Emergency veterinary services are listed as available. Reviews suggest urgent cases can sometimes affect waiting times for routine appointments.
- •Cat-friendly care: The clinic has cat-friendly rooms and Gold Standard Cat Friendly Clinic accreditation. Reviewers also mention practical help around getting cats to appointments and advice on managing a cat’s weight.
- •Rabbit care: Rabbit appointments are mentioned in reviews, including health checks and support during bereavement, with Catherine specifically praised by one owner. Feedback here is mixed overall, with one recent reviewer raising serious concerns about rabbit knowledge.
- •Puppy support and training: Puppy classes are mentioned by a long-term client, and the practice is listed as a Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic.
People
- •Amy: Praised for helpful advice on managing a cat’s weight.
- •Catherine: Specifically recommended for rabbit care, with one owner describing her as professional and compassionate.
- •Veterinary team: Often described as calm, friendly and reassuring during examinations and vaccinations.
- •Reception and support staff: Regularly mentioned as welcoming, helpful and efficient.
Reviews
Ashlea Veterinary Centre has a 4.7-star Google rating from 259 reviews.
- •Many recent reviewers describe the team as friendly, professional and caring, with vets, nurses and reception staff all getting positive mentions.
- •Appointment access is a recurring strength, with several owners saying they can usually get seen when needed.
- •Handling during consultations is often praised, especially for nervous, excitable or hard-to-manage pets, and owners mention clear advice for issues such as cat weight management.
- •Recent negative feedback is more serious but less frequent, focusing on concerns about rabbit care, communication around charges, and one distressing claw-trimming experience.
Special Services
Emergency Services
Vet Nurse Training
