Ashlea Veterinary Centre Ltd

Ashlea Veterinary Centre Ltd has been operating since 1994 and is based in a purpose-built facility with cat-friendly rooms; the clinic is also accredited as a Gold Standard Cat Friendly Clinic. Ownership/group affiliation isn’t stated in the information provided. Reviews most often point to good appointment availability, vets who help pets stay calm during exams, and clear communication about care. A few specifics owners mention include puppy classes, annual vaccination visits (including kennel cough), and that the team may be dealing with emergencies that can extend waiting times (one reviewer reported a 45-minute delay with an apology given).

Services

• •Emergency veterinary services (listed in clinic data as available 24/7 or extended hours).
• •Cat-friendly provision: cat-friendly rooms and Gold Standard Cat Friendly Clinic accreditation (from the website summary).
• •Routine preventative care mentioned in reviews
• •Annual check-ups and injections
• •Annual vaccinations and kennel cough vaccination (one owner noted receiving an injection rather than a nasal version)
• •Puppy classes (mentioned by a long-term client).
• •Veterinary Nurse Training facility (listed in clinic data).

People

• •Veterinary team (unnamed in available sources): multiple reviewers describe vets who helped dogs relax during examinations (e.g., one owner noted their dog was “relaxed” and allowed a full check; another said the vet took a strong interest in the dog and put them at ease).
• •Reception/front-of-house staff (unnamed): frequently described as friendly and efficient; one review specifically mentions a calm, practical response to a pet “accident” in the waiting area, which was cleaned up without fuss.

Reviews

Google rating: 4.7 stars from 243 reviews. “”

• •Appointment access and continuity: several owners say they can get appointments when needed, including one family attending for 13 years.
• •Handling and bedside manner: repeated mentions of pets being put at ease during exams and being “made a fuss of” in a reassuring way.
• •Clear, professional communication: owners describe professional service and guidance being communicated clearly.
• •Operational pressure shows occasionally: one reviewer reported a 45-minute wait, attributed to an emergency and being “short staffed,” with an apology from the team.