Border Vets – Vets in Carlisle
No Prices
No Prices Tracked
Independent
Clinic Overview
- Recent feedback is strongly positive, with many owners describing the team as kind, friendly, and genuinely caring towards both pets and owners. - Calm handling of nervous animals stands out as a consistent strength, including praise from owners of rescue dogs and anxious pets who felt staff took time to put them at ease. - Communication is a recurring positive theme: reviewers mention thorough examinations, clear explanations of problems and treatment, and feeling listened to during appointments.
Services
- •Consultations, check-ups, and examinations: Owners often mention thorough appointments, careful listening, and clear explanations of findings and treatment options. Recent examples include puppy first visits, annual vaccinations with health checks, and a detailed assessment after a dog injured its back end.
- •Emergency and urgent care: Emergency veterinary services remain part of the practice offering. Recent feedback includes pets being seen quickly for urgent problems, with pain relief started promptly and follow-up arranged where needed.
- •Surgery and procedures: The practice handles procedures as well as routine care. Earlier feedback included a hamster diagnosed at a check-up and going on to have a small operation, while more recent comments mention treatment planning and onward care for urgent cases.
- •Care for multiple species: Owner feedback mentions treatment for dogs, cats, horses, and small pets.
- •Referrals and follow-up care: One recent review describes a cat being assessed, the problem explained clearly, and then being transferred to Eden Vets in Carlisle for further treatment, with updates provided afterwards.
Pricing
No published pricing information is currently available for this clinic.
People
- •Catherine (reception): Mentioned for being kind and helpful.
- •Laura (vet): Praised for quickly identifying a cat’s problem and explaining the treatment clearly.
- •Suzanne: Thanked for a thorough and caring health check.
- •Charlie: Praised for taking time with a very nervous rescue dog during an annual vaccination and health check.
- •Wider team: Reviewers regularly describe the staff as friendly, calm, caring, and attentive, especially with anxious pets.
Reviews
Border Vets has a 4.8-star Google rating from 93 reviews.
- •Recent feedback is strongly positive, with many owners describing the team as kind, friendly, and genuinely caring towards both pets and owners.
- •Calm handling of nervous animals stands out as a consistent strength, including praise from owners of rescue dogs and anxious pets who felt staff took time to put them at ease.
- •Communication is a recurring positive theme: reviewers mention thorough examinations, clear explanations of problems and treatment, and feeling listened to during appointments.
- •A small number of older reviews raise concerns about appointment delays, and one older reviewer felt the practice was expensive, although a recent owner described urgent care as reasonably priced.
Special Services
Emergency Services
