Eden Veterinary Centre – Vets in Carlisle
Clinic Overview
- Many reviewers describe the team as kind, gentle, and genuinely caring, especially with dogs and cats, and one owner was particularly grateful that the practice treated their hamster with the same care and seriousness. - Communication is a recurring strength: clients say options are explained clearly, recommendations are discussed without pressure, and they feel listened to rather than rushed. - Recent feedback includes examples of prompt access and decisive care, from arranging a short-notice appointment for a dog staying locally to moving quickly with surgery in a serious cat case.
Services
- •Small and large animal care for pets and larger species, with horses and llamas specifically mentioned. Recent reviews also describe care for dogs, cats, and a hamster.
- •24-hour emergency care, with examples including a cat being assessed and taken into surgery within the hour, and a visiting dog being offered an appointment within two hours when it became unwell.
- •Routine veterinary care, including consultations, health checks, ongoing treatment, and vaccinations.
- •Preventative support and advice, including
- •weight management
- •nutrition
- •dental health
- •animal behaviour
- •Puppy training classes.
- •Reviews also point to a strong focus on clear communication, with treatment options explained carefully, questions answered fully, and appointments that do not feel rushed.
Pricing
No published pricing information is currently available for this clinic.
People
Named team members mentioned by clients include Helen, who is praised as an efficient and caring vet, as well as Pip and Laura for fast action and strong communication in an urgent cat case. Other staff praised by name include Jess and Sarah for a friendly, professional welcome, and Jo for knowledgeable consultations and a caring manner.
Reviews
Google rating: 4.8 stars from 225 reviews.
- •Many reviewers describe the team as kind, gentle, and genuinely caring, especially with dogs and cats, and one owner was particularly grateful that the practice treated their hamster with the same care and seriousness.
- •Communication is a recurring strength: clients say options are explained clearly, recommendations are discussed without pressure, and they feel listened to rather than rushed.
- •Recent feedback includes examples of prompt access and decisive care, from arranging a short-notice appointment for a dog staying locally to moving quickly with surgery in a serious cat case.
- •Reception, nurses, and vets are often praised together for making pets feel at ease, although there is one negative comment about reception manner among otherwise strongly positive feedback.
