Eden Veterinary Centre – Vets in Carlisle
Clinic Overview
- Many reviewers describe the team as kind, caring and gentle, with positive comments about how calmly staff handle pets, including dogs and a hamster. - Communication is a recurring strength: owners say treatment plans and options are explained clearly, questions are answered thoroughly, and appointments do not feel rushed. - Several reviews highlight confidence in the clinical care, including long-term loyalty from existing clients and praise for quick action in a serious cat case.
Eden Veterinary Centre in Carlisle is an IVC Evidensia practice that treats both small and large animals, with horses and llamas specifically mentioned, and it states that it provides a 24-hour emergency service. It is also listed as a veterinary nurse training facility. Reviews consistently describe caring, clear communication and fast action in urgent cases, alongside a generally friendly experience.
Services
- •Small and large animal care, including pets and larger species such as horses and llamas.
- •24-hour emergency care, with reviews describing quick decision-making in urgent situations, including one cat being diagnosed and taken into surgery within the hour.
- •Routine veterinary care, with reviews mentioning ongoing treatment, health checks, consultations, and support for dogs, cats, and even a hamster.
- •Advice and preventative support, including
- •weight management
- •nutrition
- •dental health
- •animal behaviour
- •Puppy training classes.
- •Reviews also suggest a strong focus on explaining treatment options clearly, answering owner questions, and keeping owners informed throughout care.
Pricing
No published pricing information is currently available for this clinic.
People
Named team members praised in reviews include Pip and Laura, who were thanked for identifying what was wrong with a cat and helping arrange surgery quickly while keeping the owner informed. Jess and Sarah are mentioned for a friendly, professional welcome, and Jo is highlighted for knowledgeable consultations and a caring manner with both pets and owners.
Reviews
Google rating: 4.8 stars from 195 reviews.
- •Many reviewers describe the team as kind, caring and gentle, with positive comments about how calmly staff handle pets, including dogs and a hamster.
- •Communication is a recurring strength: owners say treatment plans and options are explained clearly, questions are answered thoroughly, and appointments do not feel rushed.
- •Several reviews highlight confidence in the clinical care, including long-term loyalty from existing clients and praise for quick action in a serious cat case.
- •Feedback is overwhelmingly positive, though there is one negative comment about reception manner, which stands apart from otherwise warm comments about the front-desk experience.
