Craig Robinson Vets Ltd – Vets in Carlisle
Clinic Overview
Craig Robinson Vets Ltd provides care for both pets and farm animals, with diagnostics and a named “Happy Paws” health plan listed on its website, and “modern, well‑equipped surgeries” described. Recent reviews focus heavily on practical, compassionate support around end‑of‑life care (including home visits), alongside smooth admin and a calm clinic environment. Specific examples mentioned include staff coming to a pet’s home for euthanasia, not rushing families during goodbyes, helping a visiting owner obtain a worming tablet and complete travel paperwork, and accommodating an extra companion dog to keep an anxious older dog calmer.
Services
- •Veterinary care for pets and farm animals (website).
- •Diagnostics (website).
- •“Happy Paws” Health Plan (website; inclusions not detailed in the provided summary).
- •Emergency services are stated as available via contacting the clinic (website).
- •End-of-life care / euthanasia, including home visits (reviews describe vets/nurses attending a pet’s home and supporting the family through the process).
- •Parasite treatment: providing a worming tablet (review).
- •Travel-related documentation support (review mentions explanation of required documentation).
- •Veterinary Nurse Training facility (structured clinic data).
People
- •Felicity (vet): repeatedly praised for “going above and beyond,” with one owner specifically highlighting her support and understanding during end-of-life care across multiple pets.
- •Beth (vet): described as quickly building rapport with an energetic dog and taking time to explain travel documentation clearly.
- •Helen & Olivia: named in a review describing kind, supportive home attendance for a goodbye appointment.
- •Emily & Olivia: another review describes them as professional and compassionate during a home euthanasia visit, giving the owner time and privacy to say goodbye.
- •Front-desk team: mentioned as welcoming, attentive and helpful, including helping keep visits calmer for nervous pets.
Reviews
Google rating: 4.3 stars from 52 reviews. - Multiple detailed accounts of compassionate end-of-life care, including home visits, not rushing families, and giving privacy/time to say goodbye.
- •Clear communication and explanations, including talking an owner through documentation needs.
- •A calm-feeling visit is mentioned (spacious, calm waiting room; “slick” admin).
- •Owners describe staff accommodating steps to reduce pet stress, such as allowing a second dog to accompany an elderly dog.
- •The latest provided reviews are all 5-star, while the overall rating suggests there are also less-positive experiences among the full set of Google reviews.
Special Services
Animals Treated at Craig Robinson Vets Ltd
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Craig Robinson Vets Ltd
Opening Hours
Hours
Reviews for Craig Robinson Vets Ltd
Note: Showing the 5 most recent Google reviews out of 52 we track in total. Recent reviews may not be representative of overall sentiment.
Adele Hannah princess
a week ago
The staff are all amazing they've always gone above beyond the vets are truelly amazing but we see one vet in particular Felicity she had always gone above and beyond for all fur babies past and present the care and attention and love and understanding you'll never never anywhere else 5star vets 5star services the best vets you'll ever find xx x especially when it comes to the end of life care the love they show to you and your precious fur baby stays in your heart XX Felicity has been there for each one of my fur babies they rest of the staff were just as amazing so careing xx x
Suzy Ryan
a month ago
The staff are always welcoming and helpful. I just feel they really care for your furry friends and appreciate the kindness they offer 😊
John Hall
in the last week
Very caring and always polite and look after pets and owners all my 5 pets are looked after by very kind staff and would highly recommend
John Hall
2 months ago
Very caring and always polite and look after pets and owners all my 5 pets are looked after by very kind staff and would highly recommend
Kat Swanton
in the last week
Went last week with my elderly puppy dog and brought his wee pal too so he didn't get stressed. All members of staff on the desk were super attentive and welcoming. The vet we saw was an angel who was kind and caring of my lil babies! Used these guys for years and never had a problem. Highly reccomend and very reasonably priced considering what other friends and family have experienced at other practices :)
Kat Swanton
2 months ago
Went last week with my elderly puppy dog and brought his wee pal too so he didn't get stressed. All members of staff on the desk were super attentive and welcoming. The vet we saw was an angel who was kind and caring of my lil babies! Used these guys for years and never had a problem. Highly reccomend and very reasonably priced considering what other friends and family have experienced at other practices :)
Susan Carswell
2 months ago
Had to say goodbye to our lovely holly today,Helen and Olivia were so kind and lovely came to our house and made saying goodbye to her so much easier.thank you so much
Susan Carswell
a week ago
Had to say goodbye to our lovely holly today,Helen and Olivia were so kind and lovely came to our house and made saying goodbye to her so much easier.thank you so much
Paul Berry
2 months ago
Really pleased. Bit of an odd case, because we live at the other end of the country, but on a touring holiday needed to pop in to get a worming tablet before travelling to Ireland. They made everything easy. The admin was slick, the waiting room was spacious and calm. Beth the vet quickly established rapport with our frisky Cockerpoo. Literally eating out of her hand. Then took the time to explain the documentation.
Wendy Cook
5 months ago
Had to say our last farewell to one of our dogs a week ago. We called Craig robinsons the morning of the sad day as we had been up.all night with our boy. Emily and Olivia came out and were so very professional and compassionate. He passed peacefully in his bed and they sorted everything else for us. We wasn't rushed and they left the room to give me time to say goodbye and hold onto our boy. I would highly recommend craig robinsons and their staff.
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