Emergency Vets in Alnwick

## Summary Alnorthumbria Vets (Wagonway) describes itself as a mixed practice established in 1897, treating small animals as well as equine and farm animals, and it’s set up to handle urgent and complex cases alongside routine appointments. The website states 24-hour emergency care is available and staffed by the usual team of vets. Recent reviews repeatedly mention being seen quickly for emergencies (including out of hours), same-day procedures (an ear polyp removal), and frequent progress updates for hospitalized pets (including post-op phone calls overnight). ## Services - **24-hour emergency care** (website states access is available and staffed by the usual team). - **Emergency/toxin ingestion support**: seen immediately for a suspected rat poison ingestion; rapid appointment for a dog that ate a suspected mushroom (overnight stay and updates mentioned). - **Emergency surgery and inpatient care**: GDV/bloat case treated out of hours, surgery arranged within the hour, and a 3-night stay with updates every ~6 hours (as described by the owner). - **Soft-tissue procedure (ear)**: removal of an ear polyp filling the ear canal; same-day in-and-out reported. - **Eye examinations and medication**: sore eye assessed and eye drops dispensed. - **Dermatology work-up**: persistent skin infection with swabs taken to guide treatment; aftercare advice given. - **End-of-life care**: euthanasia appointment described as unrushed, with time allowed to stay with the pet. - **Species treated (per website)**: small animals, equine, farm animals; also mentions domestic and wild animals. ## People - **Kirsty (vet)**: in a GDV/bloat emergency, one owner says she explained the process, arranged surgery within the hour, and phoned with updates immediately after surgery (including at 2am and 7am). - **Alfonso / Dr Alfonso (vet)**: described as thorough and approachable, explaining treatment plans and answering questions; also named in an emergency ingestion case with “regular updates” during an overnight stay. - **Lisa (vet)**: reassured an owner about surgical risks for an older dog and proceeded with an ear polyp operation that the owner reports went smoothly, with same-day discharge. - **Lucy (vet)**: named alongside Alfonso in an emergency ingestion case; described as calm and reassuring. - **Reception team**: repeatedly credited for arranging prompt appointments and handling urgent situations efficiently. ## Reviews **Google rating: 4.6 stars from 231 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Fast access for urgent problems**, including out-of-hours: rat poison scare “seen straight away”; appointment arranged within an hour in the evening; emergency cases seen promptly once owners arrived. - **Clear communication and proactive updates**, especially for hospitalized pets: post-surgery calls overnight and scheduled progress updates reported. - **Thorough work-ups and treatment planning**: swabs taken for a skin infection to target treatment; treatment plans explained and questions answered. - **Supportive handling of difficult moments**: euthanasia visit described as unrushed, with time given to say goodbye. - **Continuity and handling of nervous dogs**: one owner notes a previously anxious dog now walks in willingly due to patience shown over time.

## Summary Cheviot Vets Ltd is not described in the available information as part of a larger corporate group. Based on the structured clinic data and owner comments, it appears set up to handle a mix of routine and urgent needs (emergency service is listed) and to see both pets and farm animals. Recent reviews repeatedly mention staff trying to fit pets in quickly when something needs looking at, practical treatments such as tick removal, and compassionate end-of-life support (including a named staff member, Becky). One reviewer praised the practice for easing their anxiety after a traumatic experience elsewhere, while another flagged costs as “staggeringly expensive,” despite otherwise positive service. ## Services - **Emergency veterinary services** (listed in the provided clinic data; specific out-of-hours arrangements aren’t described in the available text). - **Veterinary nurse training facility** (listed in the provided clinic data). - **Small animal care**: dogs are explicitly mentioned in multiple reviews. - **Livestock/farm animal care**: sheep and lambs are specifically mentioned, alongside “livestock.” - **Parasite/tick treatment**: a review specifically references **tick removal**. - **End-of-life care**: a review describes support “in her final hour.” ## Pricing - No price list is provided in the available website summary. - One reviewer described the practice as **“staggeringly expensive,”** saying their last visit “equated to **£3000 per hour**” and a prior visit “**£852 per hour**,” in the context of a **tick removal** (these figures are the reviewer’s calculation rather than a stated fee schedule). ## People - **Becky** (role not stated): mentioned by name in a review thanking her for compassionate care during a pet’s final hour. ## Reviews **Google rating: 4.9 stars from 110 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Owners frequently describe **friendly, cheerful staff** and a supportive tone during visits. - Multiple reviews mention the team **trying to fit pets in promptly** when they need to be seen. - Specific care examples include **tick removal**, **care for sheep and lambs**, and **support during end-of-life**. - Pricing feedback is mixed: most comments are strongly positive, but one reviewer reports feeling the costs were extremely high (giving their own £/hour estimates).