Specialist Vets in Alnwick

## Summary Alnorthumbria Vets (Wagonway) describes itself as a mixed practice established in 1897, treating small animals as well as equine and farm animals, and it’s set up to handle urgent and complex cases alongside routine appointments. The website states 24-hour emergency care is available and staffed by the usual team of vets. Recent reviews repeatedly mention being seen quickly for emergencies (including out of hours), same-day procedures (an ear polyp removal), and frequent progress updates for hospitalized pets (including post-op phone calls overnight). ## Services - **24-hour emergency care** (website states access is available and staffed by the usual team). - **Emergency/toxin ingestion support**: seen immediately for a suspected rat poison ingestion; rapid appointment for a dog that ate a suspected mushroom (overnight stay and updates mentioned). - **Emergency surgery and inpatient care**: GDV/bloat case treated out of hours, surgery arranged within the hour, and a 3-night stay with updates every ~6 hours (as described by the owner). - **Soft-tissue procedure (ear)**: removal of an ear polyp filling the ear canal; same-day in-and-out reported. - **Eye examinations and medication**: sore eye assessed and eye drops dispensed. - **Dermatology work-up**: persistent skin infection with swabs taken to guide treatment; aftercare advice given. - **End-of-life care**: euthanasia appointment described as unrushed, with time allowed to stay with the pet. - **Species treated (per website)**: small animals, equine, farm animals; also mentions domestic and wild animals. ## People - **Kirsty (vet)**: in a GDV/bloat emergency, one owner says she explained the process, arranged surgery within the hour, and phoned with updates immediately after surgery (including at 2am and 7am). - **Alfonso / Dr Alfonso (vet)**: described as thorough and approachable, explaining treatment plans and answering questions; also named in an emergency ingestion case with “regular updates” during an overnight stay. - **Lisa (vet)**: reassured an owner about surgical risks for an older dog and proceeded with an ear polyp operation that the owner reports went smoothly, with same-day discharge. - **Lucy (vet)**: named alongside Alfonso in an emergency ingestion case; described as calm and reassuring. - **Reception team**: repeatedly credited for arranging prompt appointments and handling urgent situations efficiently. ## Reviews **Google rating: 4.6 stars from 231 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Fast access for urgent problems**, including out-of-hours: rat poison scare “seen straight away”; appointment arranged within an hour in the evening; emergency cases seen promptly once owners arrived. - **Clear communication and proactive updates**, especially for hospitalized pets: post-surgery calls overnight and scheduled progress updates reported. - **Thorough work-ups and treatment planning**: swabs taken for a skin infection to target treatment; treatment plans explained and questions answered. - **Supportive handling of difficult moments**: euthanasia visit described as unrushed, with time given to say goodbye. - **Continuity and handling of nervous dogs**: one owner notes a previously anxious dog now walks in willingly due to patience shown over time.

## Summary Morris and Plumley provides first-opinion veterinary care for both pets and farm animals, and is also listed as a veterinary nurse training facility. The practice appears set up for day-to-day primary care plus time-sensitive problems: reviewers describe being fitted in within a few hours for sudden illness and pain, and one account mentions a vet examining a dog at the owner’s vehicle. A few practical touches come up repeatedly in what people notice—help transferring records from a previous vet, a “vaccination for life” scheme, and a rear garden/outdoor area for dogs (also mentioned on the website). Some reviewers explicitly compare it favourably against “bigger corporate vet businesses,” without stating any group ownership. ## Services - First-opinion veterinary care for **pets and farm animals** (website). - **Veterinary nurse training facility** (clinic data). - **Appointments** (website). - Preventive-care advice including **worming** and **flea treatment** (website). - **Pet insurance documentation** assistance (website). - **Pet passports** (website). - **Vaccinations** (mentioned in reviews via a “vaccination for life” scheme). - **Urgent/same-day problem appointments** described by reviewers (seen within a couple of hours in more than one account). - Treatment examples from reviews: - **Pain relief/analgesia** provided for an older dog with stiffness/soreness after overexertion. - Management of vomiting/diarrhoea (“D&V”) with medication reported to help quickly. - **End-of-life care/euthanasia** for an elderly cat, described as calm and gentle. ## People - **Dom** (named in a review): thanked for leading care and handling a dog’s end-of-life situation with kindness and thoughtfulness. - **Louise** (named in a review): helped an owner obtain records from their usual vet and arranged an appointment the same afternoon. - One reviewer describes a vet and staff acting beyond pet treatment: when the owner arrived with a bleeding arm injury (from getting a cat into a carrier), the vet reportedly ensured the owner received medical attention while the team continued caring for the cat. ## Reviews **Google rating: 4.9 stars from 293 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Fast access when something’s wrong:** multiple reviewers describe being seen within hours for sudden illness or pain. - **Clear, practical treatment in the moment:** examples include providing pain relief so an owner could travel onward, and medication for stomach upset that reportedly settled symptoms quickly. - **Strong end-of-life support:** several reviews focus on euthanasia or loss, describing sensitive handling and a calm experience for the pet. - **Extra help around the visit:** reviewers mention help transferring records from a previous vet, and one account of staff supporting an injured owner while also treating the pet. - **Facilities noticed by clients:** the outdoor garden area for dogs is specifically mentioned (also reflected in the website description).

## Summary Cheviot Vets Ltd is not described in the available information as part of a larger corporate group. Based on the structured clinic data and owner comments, it appears set up to handle a mix of routine and urgent needs (emergency service is listed) and to see both pets and farm animals. Recent reviews repeatedly mention staff trying to fit pets in quickly when something needs looking at, practical treatments such as tick removal, and compassionate end-of-life support (including a named staff member, Becky). One reviewer praised the practice for easing their anxiety after a traumatic experience elsewhere, while another flagged costs as “staggeringly expensive,” despite otherwise positive service. ## Services - **Emergency veterinary services** (listed in the provided clinic data; specific out-of-hours arrangements aren’t described in the available text). - **Veterinary nurse training facility** (listed in the provided clinic data). - **Small animal care**: dogs are explicitly mentioned in multiple reviews. - **Livestock/farm animal care**: sheep and lambs are specifically mentioned, alongside “livestock.” - **Parasite/tick treatment**: a review specifically references **tick removal**. - **End-of-life care**: a review describes support “in her final hour.” ## Pricing - No price list is provided in the available website summary. - One reviewer described the practice as **“staggeringly expensive,”** saying their last visit “equated to **£3000 per hour**” and a prior visit “**£852 per hour**,” in the context of a **tick removal** (these figures are the reviewer’s calculation rather than a stated fee schedule). ## People - **Becky** (role not stated): mentioned by name in a review thanking her for compassionate care during a pet’s final hour. ## Reviews **Google rating: 4.9 stars from 110 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Owners frequently describe **friendly, cheerful staff** and a supportive tone during visits. - Multiple reviews mention the team **trying to fit pets in promptly** when they need to be seen. - Specific care examples include **tick removal**, **care for sheep and lambs**, and **support during end-of-life**. - Pricing feedback is mixed: most comments are strongly positive, but one reviewer reports feeling the costs were extremely high (giving their own £/hour estimates).

## Summary Robson & Prescott is a veterinary practice that also operates as a **veterinary nurse training facility**. The website promotes a **Pet Health Club® Plus plan that includes consultations**, and it lists **ISFM Cat Friendly Clinic status (Gold, Silver and Bronze)**. In the latest reviews available to us, owners repeatedly describe **prompt help for short-notice problems** (including an eye infection while travelling), and **calm handling of anxious or unusual patients** (a nervous rescue dog, and even a hedgehog mentioned by one owner). ## Services - **Vaccinations** (including a case where a dog required a second vaccination 4 weeks after the first). - **Assessment and treatment of eye infection** (dog seen promptly; described as thorough). - **Handling nervous/anxious pets** (a “nervous rescue” dog that “doesn’t like to be handled” was specifically mentioned). - **Care for non-traditional pets** is referenced in reviews (a **hedgehog** brought in alongside a puppy). - **ISFM Cat Friendly Clinic status** is stated on the website (Gold, Silver and Bronze status are listed). - **Pet Health Club® Plus** is promoted on the website, with **consultations included** (other inclusions aren’t specified in the provided info). ## People - **Paula (receptionist)** is repeatedly singled out for being welcoming and making a fuss of animals brought into the clinic. - **Libby** is described as *calm* when handling both a **puppy and a hedgehog**. - **Ollie (vet)** is mentioned as friendly and professional during an appointment for a dog who “wasn’t her usual self.” - **Samantha (vet)** is described as **very thorough**, and as understanding with a **nervous rescue dog** who dislikes being handled. ## Reviews **Google rating: 4.8 stars from 96 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Staff interaction is a major driver of satisfaction:** multiple reviews mention friendly reception and vets, with specific staff names (Paula, Libby, Ollie, Samantha). - **Prompt access when something’s wrong:** travellers describe phoning for help and being **seen very promptly**, including for a **both-eyes infection**. - **Clear, careful handling and communication:** owners mention vets being **thorough** and taking time to help pets (and owners) feel comfortable, including for **anxious** animals. - **Support during difficult end-of-life moments** is mentioned (one owner thanked the team for looking after their Labrador “through a very sad time”).