Featured Clinic Overview
## Summary Vets for Pets is part of the Vets for Pets group. The practice presents itself as a modern, well-equipped clinic (in-house lab and pharmacy, digital x‑ray and ultrasound, operating theatre, hospital ward and isolation unit) for dogs, cats and rabbits. Reviews back up a strong emphasis on getting pets seen quickly when they’re unwell (including same‑afternoon appointments and being taken straight in close to closing time), plus follow-up contact (owners mention unprompted check‑in phone calls at no cost). Multiple reviewers also highlight “transparent pricing” and feeling guided through treatment options rather than pressured. ## Services Based on the website and recent review details, the clinic offers: - Consultations and treatment for acute illness/injuries, with examples in reviews including: - Treatment for a dog that became unwell (exam and a course of medication) - Prescribing antibiotics and anti‑inflammatory medication - Help for an injured claw - Assessment of an eye injury - Diagnostics and facilities (in-practice): - In-house laboratory (biochemistry and haematology) - Blood pressure monitoring - Digital x‑ray - Ultrasound - Pharmacy - Hospitalisation and infection control: - Hospital ward - Isolation unit - Surgery/dental: - Operating theatre - Dentistry - Emergency cover arrangements (as stated on the website): when closed, emergency cover is arranged with The Green Veterinary Surgery, with different fees before and after 9pm. - Veterinary nurse training facility (listed in the clinic data) ## People Named team members mentioned by owners: - Louise (vet) – repeatedly mentioned for taking time with unwell dogs and explaining treatment; one owner specifically notes being prescribed antibiotics and anti‑inflammatories and feeling the focus was on the dog rather than money. - Dermot (vet, name noted with some uncertainty by one reviewer) – described as helping owners decide on the best course of treatment and giving reassuring advice. - Melanie / “Mel” (vet) – credited in an urgent situation where staff stayed late to treat a puppy that was brought in just before closing. - Reception and nursing team – mentioned for practical support during stressful visits (including bringing a drink and a phone charger), and for handling a lost-dog reunion by finding owner details via a database. ## Reviews Google rating: 4.8 stars from 145 reviews. “Themes below are drawn from the latest written reviews available to us.” - Fast access when something is wrong, including same‑afternoon appointments and being seen within about half an hour on a Sunday for an eye injury; multiple accounts describe being taken in even when not registered. - Staff staying late to complete care in at least one case (arriving shortly before closing and leaving well after). - Clearer cost expectations: reviewers mention “transparent pricing” and an exam that felt thorough without “costing a fortune elsewhere.” - Follow-up contact: one owner reports unprompted check‑up phone calls at no cost. - Practical, problem-solving help beyond clinical care, such as reuniting a lost dog with their owner by checking a database.
Showing 1-10 of 24 clinics
Belle Vue Vets Ltd is an independent practice that treats pets and farm animals (the clinic website describes over 100 years of experience). Reviews describe a setup geared to urgent and out-of-hours care, including being seen the same day as a new patient and support after hours and over a weekend for a seriously injured dog. Owners also repeatedly mention clear, step-by-step communication during difficult decisions (including end-of-life care), and one review notes they’re willing to spread payments over a couple of months for unexpected, costly treatment.
Belle Vue Vets Ltd is an independent practice that treats pets and farm animals (the clinic website describes over 100 years of experience). Reviews describe a setup geared to urgent and out-of-hours care, including being seen the same day as a new patient and support after hours and over a weekend for a seriously injured dog. Owners also repeatedly mention clear, step-by-step communication during difficult decisions (including end-of-life care), and one review notes they’re willing to spread payments over a couple of months for unexpected, costly treatment.
Capontree Veterinary Centre is a multi-site, multidisciplinary practice treating pets, horses and farm animals, and it’s also listed as a veterinary nurse training facility. Reviews point to a clinic that handles both routine care and unexpected problems—owners describe everything from preventative visits with vaccination reminders to same-week treatment for an eye infection and stitched repair of a torn paw pad. Several reviewers mention practical decision-making (for example, using sedation rather than a general anaesthetic for a paw-pad repair to reduce stress and costs) and follow-up after treatment (a recheck two days later was specifically noted).
Capontree Veterinary Centre is a multi-site, multidisciplinary practice treating pets, horses and farm animals, and it’s also listed as a veterinary nurse training facility. Reviews point to a clinic that handles both routine care and unexpected problems—owners describe everything from preventative visits with vaccination reminders to same-week treatment for an eye infection and stitched repair of a torn paw pad. Several reviewers mention practical decision-making (for example, using sedation rather than a general anaesthetic for a paw-pad repair to reduce stress and costs) and follow-up after treatment (a recheck two days later was specifically noted).
Veterinary Vision Ltd is a dedicated ophthalmology referral clinic focused on eye conditions and eye surgery. The website describes “state-of-the-art operating facilities,” and reviews repeatedly mention complex procedures and decision-making support—such as cataract surgery (including prosthetic lens fitting), lens luxation, corneal ulcers, and eye removal. Owners also describe thorough explanations throughout treatment, with some mentioning planned review appointments after surgery and feeling supported through difficult outcome discussions.
Veterinary Vision Ltd is a dedicated ophthalmology referral clinic focused on eye conditions and eye surgery. The website describes “state-of-the-art operating facilities,” and reviews repeatedly mention complex procedures and decision-making support—such as cataract surgery (including prosthetic lens fitting), lens luxation, corneal ulcers, and eye removal. Owners also describe thorough explanations throughout treatment, with some mentioning planned review appointments after surgery and feeling supported through difficult outcome discussions.
Grove Veterinary Centre
Barrow-In-Furness
Our Score (83/100)
Grove Veterinary Centre is listed (in the clinic data provided) as a veterinary nurse training facility and as offering emergency veterinary services (described there as 24/7 or extended hours). Recent reviews most often describe prompt routine appointments and a team approach involving reception staff, veterinary nurses and vets. Several owners mention an “immaculate” interior and a welcoming experience, while one detailed negative review raises concerns about follow-up and support after kidney treatment and about the terms of a preventative plan cancellation. Concrete specifics mentioned by reviewers include: - Routine visits described as “very prompt” and “efficient,” with good support from reception, nurses and the vet. - Ongoing care for cats with recurring health problems, with vets offering reassurance to worried owners. - A dog kept in for a 24‑hour kidney “flush,” followed by a complaint that no further tests were done to check response and that the plan was “see how it goes.” - Out-of-hours care: one owner’s only downside was that the out-of-hours service is “so far away.”
Grove Veterinary Centre is listed (in the clinic data provided) as a veterinary nurse training facility and as offering emergency veterinary services (described there as 24/7 or extended hours). Recent reviews most often describe prompt routine appointments and a team approach involving reception staff, veterinary nurses and vets. Several owners mention an “immaculate” interior and a welcoming experience, while one detailed negative review raises concerns about follow-up and support after kidney treatment and about the terms of a preventative plan cancellation. Concrete specifics mentioned by reviewers include: - Routine visits described as “very prompt” and “efficient,” with good support from reception, nurses and the vet. - Ongoing care for cats with recurring health problems, with vets offering reassurance to worried owners. - A dog kept in for a 24‑hour kidney “flush,” followed by a complaint that no further tests were done to check response and that the plan was “see how it goes.” - Out-of-hours care: one owner’s only downside was that the out-of-hours service is “so far away.”
Ashlea Veterinary Centre Ltd
Carlisle
Our Score (82/100)
Ashlea Veterinary Centre Ltd has been operating since 1994 and is based in a purpose-built facility with cat-friendly rooms; the clinic is also accredited as a Gold Standard Cat Friendly Clinic. Ownership/group affiliation isn’t stated in the information provided. Reviews most often point to good appointment availability, vets who help pets stay calm during exams, and clear communication about care. A few specifics owners mention include puppy classes, annual vaccination visits (including kennel cough), and that the team may be dealing with emergencies that can extend waiting times (one reviewer reported a 45-minute delay with an apology given).
Ashlea Veterinary Centre Ltd has been operating since 1994 and is based in a purpose-built facility with cat-friendly rooms; the clinic is also accredited as a Gold Standard Cat Friendly Clinic. Ownership/group affiliation isn’t stated in the information provided. Reviews most often point to good appointment availability, vets who help pets stay calm during exams, and clear communication about care. A few specifics owners mention include puppy classes, annual vaccination visits (including kennel cough), and that the team may be dealing with emergencies that can extend waiting times (one reviewer reported a 45-minute delay with an apology given).
Paragon Veterinary Group
Penrith
Our Score (81/100)
Paragon Veterinary Group is a multi-branch veterinary practice that treats pets as well as equine and farm animals, with the website stating over 80 years of experience. It appears set up for both day-to-day care and more advanced work—particularly for horses and breeding—while reviews also describe timely help for urgent pet problems. Concrete specifics owners mention include: - Returning calls promptly and fitting in an urgent dog case quickly after the dog ate something it shouldn’t. - Clear explanations aimed at reassuring owners during an urgent visit. - Coordinating with another vet to exchange medical notes and deliver blood test results within 24 hours (as described in a review). - A vet named Sam being specifically credited with helping a dog that has had ongoing ear infections feel at ease. Emergency care is referenced, but the scope varies by source (see Services).
Paragon Veterinary Group is a multi-branch veterinary practice that treats pets as well as equine and farm animals, with the website stating over 80 years of experience. It appears set up for both day-to-day care and more advanced work—particularly for horses and breeding—while reviews also describe timely help for urgent pet problems. Concrete specifics owners mention include: - Returning calls promptly and fitting in an urgent dog case quickly after the dog ate something it shouldn’t. - Clear explanations aimed at reassuring owners during an urgent visit. - Coordinating with another vet to exchange medical notes and deliver blood test results within 24 hours (as described in a review). - A vet named Sam being specifically credited with helping a dog that has had ongoing ear infections feel at ease. Emergency care is referenced, but the scope varies by source (see Services).
Old Stone Vets is an independent, small-animal-only veterinary practice (they state they no longer treat farm animals, equine or game birds). The practice offers emergency care as well as routine work like consultations and vaccines, and reviews describe them handling both urgent cases and surgery. Recent reviewers repeatedly mention pets being kept as comfortable as possible during uncomfortable treatment, and there are specific examples of mouth/jaw problems treated (including a fractured jaw and a mouth operation).
Old Stone Vets is an independent, small-animal-only veterinary practice (they state they no longer treat farm animals, equine or game birds). The practice offers emergency care as well as routine work like consultations and vaccines, and reviews describe them handling both urgent cases and surgery. Recent reviewers repeatedly mention pets being kept as comfortable as possible during uncomfortable treatment, and there are specific examples of mouth/jaw problems treated (including a fractured jaw and a mouth operation).
Frame and Swift Ltd
Penrith
Our Score (80/100)
Frame and Swift Ltd is an independent mixed veterinary practice treating farm, equine and small animals. The website highlights in-house CT, keyhole (laparoscopic) surgery, laser surgery, and hospitalisation, alongside facilities such as an equine operating theatre, stabling/paddocks, four consultation rooms, and extensive kennelling. It also states a full out-of-hours service with on-call staff available 24 hours a day. Recent reviews strongly praise the vets’ explanations and handling of pets (including keeping cats notably relaxed during appointments and smooth recovery after neutering), but there’s a clear conflict around front-desk/management experiences: two reviewers describe rudeness, confusing repeat invoicing, and problems leaving without medication.
Frame and Swift Ltd is an independent mixed veterinary practice treating farm, equine and small animals. The website highlights in-house CT, keyhole (laparoscopic) surgery, laser surgery, and hospitalisation, alongside facilities such as an equine operating theatre, stabling/paddocks, four consultation rooms, and extensive kennelling. It also states a full out-of-hours service with on-call staff available 24 hours a day. Recent reviews strongly praise the vets’ explanations and handling of pets (including keeping cats notably relaxed during appointments and smooth recovery after neutering), but there’s a clear conflict around front-desk/management experiences: two reviewers describe rudeness, confusing repeat invoicing, and problems leaving without medication.
Alexander Veterinary Centre
Barrow-In-Furness
Our Score (79/100)
Alexander Veterinary Centre offers general veterinary care with on-site diagnostic and treatment facilities, including modern surgery and dentistry, an in-house laboratory, and imaging (X-ray and ultrasound) plus ECG. The clinic also states it provides emergency care, and one review describes late-night treatment after a cat was attacked by a dog. Based on the latest reviews available to us, owners often mention thorough explanations (for example, a vet discussing a young dog’s growth in detail and answering questions), but there are also serious negative reports: one reviewer describes a major medication error, and another describes poor communication and follow-up around euthanasia as well as an automated vaccination reminder two weeks later. The website notes participation in the IVC Evidensia “Positive Pawprint Partner” scheme and references Pet Health Club®.
Alexander Veterinary Centre offers general veterinary care with on-site diagnostic and treatment facilities, including modern surgery and dentistry, an in-house laboratory, and imaging (X-ray and ultrasound) plus ECG. The clinic also states it provides emergency care, and one review describes late-night treatment after a cat was attacked by a dog. Based on the latest reviews available to us, owners often mention thorough explanations (for example, a vet discussing a young dog’s growth in detail and answering questions), but there are also serious negative reports: one reviewer describes a major medication error, and another describes poor communication and follow-up around euthanasia as well as an automated vaccination reminder two weeks later. The website notes participation in the IVC Evidensia “Positive Pawprint Partner” scheme and references Pet Health Club®.