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Alexander Veterinary Centre is a Barrow-In-Furness practice within the IVC Evidensia group. It offers general veterinary care with on-site diagnostic and treatment facilities, including surgery, dentistry, an in-house laboratory, X-ray, ultrasound and ECG, and it also states that emergency care is available. The practice also references Pet Health Club® and participation in the Positive Pawprint Partner scheme.
- •Many recent reviewers describe the practice as friendly, kind, helpful, professional and compassionate, with several long-standing clients saying they trust the team with their animals. - Positive visit details include clean facilities, being seen quickly, a quiet waiting room, and patient handling of anxious pets. - Negative feedback tends to focus on front-desk manner and communication, including complaints about one receptionist and one consultation where advice was felt to be inconsistent.
Grove Veterinary Centre in Barrow-in-Furness is an IVC Evidensia practice that is listed as a veterinary nurse training facility and as offering emergency veterinary cover, including 24/7 or extended-hours arrangements. Recent feedback is largely very positive, with owners often highlighting friendly reception staff, attentive vets, supportive nurses, and a clean, welcoming clinic. Reviews mention prompt routine appointments and ongoing care for pets with recurring health issues, alongside one detailed complaint about follow-up after kidney treatment and the terms of cancelling a preventative plan.
- •Owners frequently praise the team’s kindness and compassion, especially around difficult end-of-life decisions, with more than one review mentioning being given privacy and time to say goodbye. - Reviews also highlight friendly, professional staff who give clear advice and make owners feel listened to. - There are positive examples of urgent care, including a Saturday evening call-out for a very unwell cat that was seen quickly and treated on site.
- •Positive reviews commonly mention friendly, caring staff, with several owners saying appointments were easy to get and one describing same-day treatment while on holiday. - Communication stands out in several comments, including updates during a dog’s dental procedure and a next-day follow-up call after treatment. - Owners also praise the team’s handling of anxious or difficult dogs and their care around procedures requiring anaesthetic, especially for an older pet.
- •Recent feedback is consistently positive, with praise for friendly, efficient service and pets being made comfortable during treatment. - Several owners mention prompt access, including being offered a same-day appointment and being seen at night for an emergency. - Communication stands out in urgent cases, with one owner highlighting updates during an overnight stay for a cat having an X-ray and blood tests.
Millcroft Veterinary Group Ltd is an independent practice with over 100 years of history, providing 24-hour care as part of the Millcroft Vets team. Recent feedback paints a picture of a friendly, well-organised branch where owners are often fitted in quickly, including for urgent problems. Reviews also commonly mention thorough, unhurried appointments, clear explanations, and a reassuring approach that does not push unnecessary treatment.
- •Fast help when needed: owners often mention being fitted in quickly, including emergency and same-day appointments for injured or unwell pets. - Friendly, approachable service: recent reviews describe staff as pleasant, helpful, efficient, and happy to talk through questions. - Clear communication and follow-up: reviewers mention practical advice during appointments, clear cost information, written aftercare, and follow-up calls to check progress.
Westmorland Veterinary Group in Kirkby Lonsdale is an RCVS-accredited practice caring for both pets and farm animals, and it is listed as a veterinary nurse training facility. The practice is part of IVC Evidensia, and its website mentions an emergency vet service. Recent feedback highlights kind handling for routine appointments, urgent visits, medication support and end-of-life care, alongside some frustration about booking changes and reduced ability to choose a specific vet.
Our Score (52/100)
- •Compassionate end-of-life care is a standout theme, with owners describing sensitive support, dignified goodbyes, out-of-hours help, home euthanasia, and a sympathy card sent afterwards. - Quick access to care comes up repeatedly, including same-day appointments, being seen at short notice, and the team staying late to fit a pet in. - Reviewers often praise the kindness and professionalism of the vets, nurses and staff, with several comments saying owners felt supported as well as their pets.
