Featured Clinic Overview
## Summary Hereford Vets4Pets Ltd is part of the Vets4Pets chain and operates from within a Pets at Home store. Based on the information available, the practice covers routine care (vaccinations and neutering), longer-term condition management (a dog’s diabetes was discussed in detail), and surgical/dental work (an “extensive dental procedure” is mentioned), with emergency care listed in the clinic data and owners describing urgent accident treatment after a cat was run over. Reviews repeatedly point to staff taking time to explain procedures and answer questions, and to practical support around paperwork and medicines (help with an insurance claim and sourcing medication online). One recent review describes a serious consent concern involving euthanasia of a rescued wild bird, which conflicts with other reviews that describe sensitive end‑of‑life support. ## Services - Emergency veterinary services (listed in clinic data). - Veterinary nurse training facility (listed in clinic data). - Neutering (dog neuter described; explanations and questions invited). - Vaccinations, including handling a nervous dog during vaccination (a staff member is described as being very patient). - Dental procedures (a senior dog had an “extensive dental procedure,” with surgery and recovery discussed). - Accident/trauma care (cat treated after being run over; procedure steps explained to the owner). - Chronic condition management (support and guidance after a dog was diagnosed with diabetes). - End-of-life care is referenced in reviews (support when a cat died); one owner also alleges euthanasia was performed on a rescued bird without permission. ## People - Elliot (described as practice director in one review): mentioned for clearly explaining each step of a procedure after a cat was run over, and for helping an owner manage a dog’s new diabetes diagnosis (including insurance-claim help and arranging medication sourcing). Also named in relation to a senior dog’s dental procedure and recovery. - Jess: described as “super patient” while vaccinating a nervous dog, with the owner noting the team had worked over time to help the dog feel more relaxed during visits. - Reception/front desk team: described as helpful and well-informed, with owners noting they weren’t rushed and were invited to ask questions. ## Reviews Google rating: 4.7 stars from 346 reviews. Themes below are drawn from the latest written reviews available to us. - Clear explanations and time for questions (e.g., neutering and accident treatment described step-by-step, with staff explicitly asking if owners had questions). - Handling anxious/nervous pets (owners describe staff taking extra time to keep nervous dogs calm for visits and vaccinations). - Support during difficult moments: several reviews mention sensitive handling when pets died, and reassurance during significant procedures (including a dental surgery and recovery). - Practical admin/medication help: one owner highlights fast support with an insurance claim and sourcing diabetes medication online. - A serious consent complaint: one recent 1‑star review alleges a rescued wild bird was euthanised without the owner being asked first; this sits in direct contrast to other reviews describing compassion and sensitivity.
Showing 1-10 of 10 clinics
Ledbury Park Veterinary Centre (LPVC Ltd) is an established practice (dating back to the 1950s) that describes itself as a mixed practice with a focus on small-animal care, offering in-house services including 24/7 emergency availability. Recent reviews repeatedly mention urgent same-day help (including emergency diagnosis/treatment for a cat), long-term continuity with familiar clinicians over many years, and end-of-life support (including home euthanasia and compassionate care during a pet’s final moments). Reviews also note a “new partnership” investing in the premises/equipment, alongside commentary that prices have risen but are communicated clearly.
Ledbury Park Veterinary Centre (LPVC Ltd) is an established practice (dating back to the 1950s) that describes itself as a mixed practice with a focus on small-animal care, offering in-house services including 24/7 emergency availability. Recent reviews repeatedly mention urgent same-day help (including emergency diagnosis/treatment for a cat), long-term continuity with familiar clinicians over many years, and end-of-life support (including home euthanasia and compassionate care during a pet’s final moments). Reviews also note a “new partnership” investing in the premises/equipment, alongside commentary that prices have risen but are communicated clearly.
Brookfield Veterinary Practice describes itself as a family-run, independent practice and says it runs its own 24-hour emergency service for registered clients. The website highlights formal accreditations including Cat Friendly Clinic (Gold), a Rabbit Friendly Clinic Award, and membership of the Practice Standards Scheme, plus an RCVS Client Care Award. From the latest reviews available, owners most often describe: swift appointment availability; vets who listen, examine, and then talk through treatment options; and strong handling of anxious or reactive pets (including taking multiple visits over weeks to build trust for a vaccination). There are also specific mentions of out-of-hours help on a Sunday evening, and thorough diagnostic workups (“every possible avenue of diagnosis”).
Brookfield Veterinary Practice describes itself as a family-run, independent practice and says it runs its own 24-hour emergency service for registered clients. The website highlights formal accreditations including Cat Friendly Clinic (Gold), a Rabbit Friendly Clinic Award, and membership of the Practice Standards Scheme, plus an RCVS Client Care Award. From the latest reviews available, owners most often describe: swift appointment availability; vets who listen, examine, and then talk through treatment options; and strong handling of anxious or reactive pets (including taking multiple visits over weeks to build trust for a vaccination). There are also specific mentions of out-of-hours help on a Sunday evening, and thorough diagnostic workups (“every possible avenue of diagnosis”).
Our Score (86/100)
Medivet Leominster/ Marches Veterinary Group is part of the Medivet group and is set up for a broad mix of routine care and urgent presentations, with diagnostics available on-site (in-house lab, ultrasound, X‑rays). The practice is listed as having ISFM cat-friendly clinic status, and it also operates as a veterinary nurse training facility. In recent reviews, owners describe being seen promptly for pet emergencies, getting clear explanations of treatment plans plus costings, and receiving aftercare guidance on what to monitor next. Several reviews also mention friendly reception staff even with excitable or painful pets.
Medivet Leominster/ Marches Veterinary Group is part of the Medivet group and is set up for a broad mix of routine care and urgent presentations, with diagnostics available on-site (in-house lab, ultrasound, X‑rays). The practice is listed as having ISFM cat-friendly clinic status, and it also operates as a veterinary nurse training facility. In recent reviews, owners describe being seen promptly for pet emergencies, getting clear explanations of treatment plans plus costings, and receiving aftercare guidance on what to monitor next. Several reviews also mention friendly reception staff even with excitable or painful pets.
Belmont Vets Ltd is a small-animal practice that treats cats, dogs and several small pets (including rabbits, guinea pigs, ferrets and hamsters) and is accredited as an RCVS Cat Friendly Clinic. The clinic advertises preventative healthcare plans (Pet Health Club®), free nurse clinics, and additional options like K‑Laser Therapy and pet travel health certificates. From the latest reviews available, owners most often describe: - Kind, respectful handling from the whole team (receptionists, nurses and vets). - Thorough investigations, with one owner saying a vet “went out of her way to get to the bottom of the issue” for their cat. - Serious-case care, including life-saving surgery after early cancer signs were spotted, and support through a leg amputation recovery. Emergency/out-of-hours is unclear from the information provided: the clinic is described as providing emergency vet services, but one recent review states there is no out-of-hours service.
Belmont Vets Ltd is a small-animal practice that treats cats, dogs and several small pets (including rabbits, guinea pigs, ferrets and hamsters) and is accredited as an RCVS Cat Friendly Clinic. The clinic advertises preventative healthcare plans (Pet Health Club®), free nurse clinics, and additional options like K‑Laser Therapy and pet travel health certificates. From the latest reviews available, owners most often describe: - Kind, respectful handling from the whole team (receptionists, nurses and vets). - Thorough investigations, with one owner saying a vet “went out of her way to get to the bottom of the issue” for their cat. - Serious-case care, including life-saving surgery after early cancer signs were spotted, and support through a leg amputation recovery. Emergency/out-of-hours is unclear from the information provided: the clinic is described as providing emergency vet services, but one recent review states there is no out-of-hours service.
Eye Veterinary Clinic Ltd
Leominster
Our Score (81/100)
Eye Veterinary Clinic Ltd is described on its website as a dedicated veterinary ophthalmology referral practice, with a purpose-built, state-of-the-art eye hospital and a team of specialist-led ophthalmologists and nurses. It also states it provides 24/7 care for pet eye problems. No corporate group ownership is mentioned in the available information. Based on owner and referring-vet reviews, the clinic appears set up for both urgent eye cases and planned ophthalmic workups/surgery—examples include a same-day operation for a corneal ulcer, surgery after a perforated cornea, and eye removal discussed as an expected end-point for a long-running eye problem. Owners also mention clear explanations of options and medications, help with pet insurance claims, and written reports sent back to the primary vet after assessment.
Eye Veterinary Clinic Ltd is described on its website as a dedicated veterinary ophthalmology referral practice, with a purpose-built, state-of-the-art eye hospital and a team of specialist-led ophthalmologists and nurses. It also states it provides 24/7 care for pet eye problems. No corporate group ownership is mentioned in the available information. Based on owner and referring-vet reviews, the clinic appears set up for both urgent eye cases and planned ophthalmic workups/surgery—examples include a same-day operation for a corneal ulcer, surgery after a perforated cornea, and eye removal discussed as an expected end-point for a long-running eye problem. Owners also mention clear explanations of options and medications, help with pet insurance claims, and written reports sent back to the primary vet after assessment.
Belmont Farm and Equine Vets Ltd
Bromyard
Our Score (68/100)
Belmont Farm and Equine Vets Ltd appears focused on farm and equine work, with reviews centring on horse care, emergency call-outs, and pre-purchase vetting. Owners repeatedly describe quick responses in emergencies (“super quick to get to me in an emergency”) and calm handling of high-stress situations such as colic. Several reviews highlight an emphasis on clear, plain-language explanations, including during detailed vettings where the vet shared findings early to help an owner avoid spending money on additional imaging that wasn’t needed.
Belmont Farm and Equine Vets Ltd appears focused on farm and equine work, with reviews centring on horse care, emergency call-outs, and pre-purchase vetting. Owners repeatedly describe quick responses in emergencies (“super quick to get to me in an emergency”) and calm handling of high-stress situations such as colic. Several reviews highlight an emphasis on clear, plain-language explanations, including during detailed vettings where the vet shared findings early to help an owner avoid spending money on additional imaging that wasn’t needed.
Poultry Health Services describes itself as a specialist veterinary service focused on the commercial poultry and gamebird industry, with support that includes on-farm clinical work, diagnostics, biosecurity and certification. The website lists services such as post-mortems, laboratory services and diagnostic test kits, suggesting it’s set up for flock health investigations and disease prevention as well as treatment. The only written Google review available to us is very general (“excellent service and friendly staff”), so there’s limited independent detail on what appointments are like in practice.
Poultry Health Services describes itself as a specialist veterinary service focused on the commercial poultry and gamebird industry, with support that includes on-farm clinical work, diagnostics, biosecurity and certification. The website lists services such as post-mortems, laboratory services and diagnostic test kits, suggesting it’s set up for flock health investigations and disease prevention as well as treatment. The only written Google review available to us is very general (“excellent service and friendly staff”), so there’s limited independent detail on what appointments are like in practice.
Hay Veterinary Group
Hay-On-Wye
Hay Veterinary Group is a pet practice that (per its website) cares for “all species of pet” and offers routine wellness checks alongside support for more serious situations. Reviews describe both planned and urgent care: one owner used an out‑of‑hours service for a very ill cat who stayed in for three days, with phone updates and the option to speak to the vet; another describes compassionate support at end of life for a dog with mouth cancer, including a condolence card with wildflower seeds. Ownership/structure isn’t clearly stated in the available sources. One reviewer says the practice was “taken over by a large company” and felt service and personal touch had declined since then, while other recent reviews remain very positive.
Hay Veterinary Group is a pet practice that (per its website) cares for “all species of pet” and offers routine wellness checks alongside support for more serious situations. Reviews describe both planned and urgent care: one owner used an out‑of‑hours service for a very ill cat who stayed in for three days, with phone updates and the option to speak to the vet; another describes compassionate support at end of life for a dog with mouth cancer, including a condolence card with wildflower seeds. Ownership/structure isn’t clearly stated in the available sources. One reviewer says the practice was “taken over by a large company” and felt service and personal touch had declined since then, while other recent reviews remain very positive.
Arrowfield Veterinary Practice Ltd is an independent, employee-owned practice that treats small animals as well as farm animals and equines (including dogs, cats, small pets, cattle, sheep, goats, pigs, camelids, backyard poultry, and horses/ponies/donkeys). The website states they run their own out-of-hours service with their own veterinary surgeons, and reviews include an example of an out-of-hours call where fees were explained in advance. Owners most often describe thorough help with specific problems—one review mentions support “from start to finish” after a dog’s serious leg injury, and another notes vets who “really look into the health concerns.” A recurring negative point is pricing communication: one reviewer reports an unexpected £25 ear swab charge that they say wasn’t mentioned during the consultation. Facilities mentioned in reviews include toilets and a large carport.
Arrowfield Veterinary Practice Ltd is an independent, employee-owned practice that treats small animals as well as farm animals and equines (including dogs, cats, small pets, cattle, sheep, goats, pigs, camelids, backyard poultry, and horses/ponies/donkeys). The website states they run their own out-of-hours service with their own veterinary surgeons, and reviews include an example of an out-of-hours call where fees were explained in advance. Owners most often describe thorough help with specific problems—one review mentions support “from start to finish” after a dog’s serious leg injury, and another notes vets who “really look into the health concerns.” A recurring negative point is pricing communication: one reviewer reports an unexpected £25 ear swab charge that they say wasn’t mentioned during the consultation. Facilities mentioned in reviews include toilets and a large carport.