Dog & Cat Vets in Scunthorpe

## Summary Old Registry Vets describes itself as an **independent companion animal practice** and states it offers a **24-hour emergency service**. It also lists an **in-house laboratory** and is noted as a **veterinary nurse training facility**. From the latest reviews, the clinic appears set up for **urgent same-day problems** as well as routine care: owners mention being offered an **appointment the same afternoon** for an injured cat, and a **48-hour recheck** being booked. Multiple reviewers also describe the team adapting appointments for **anxious or reactive pets** (including a vet **sitting cross-legged on the floor** to settle a nervous dog, and seeing a reactive dog **outside by the car park** to reduce stress). A practical downside mentioned is **limited parking space**. ## Services - **24-hour emergency care** (stated by the clinic; also referenced by reviewers as “24/7 availability”). - **In-house laboratory** (stated by the clinic). - **Routine preventive care** mentioned in reviews: - **Vaccinations/boosters** and **6-month check-ups**. - **Injury/urgent treatment** mentioned in reviews: - Cats treated after injuries from other cats, including initial treatment and scheduled re-examinations. - **Support for nervous/reactive pets**, with adjustments to how/where the consult happens (e.g., outside consultation; taking a cat to another room with a vet nurse to enable examination). ## People - **David (vet)**: named repeatedly. Owners say he **explains things clearly** and is **patient**, with several reviewers choosing to see him consistently. - **Unnamed female vet (role not specified beyond “vet”)**: one owner describes her **getting down on the floor to interact calmly** with an anxious dog until the dog visibly relaxed. - **Vet nurses**: mentioned assisting with handling/examining a feral cat so treatment could be given safely. ## Reviews **Google rating: 4.9 stars from 753 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Fast access to care**, including **same-afternoon appointments** for injuries and comments about being able to “always get an appointment.” - **Follow-up and ongoing communication**, including **regular updates** during an emergency case and a **planned recheck within 48 hours**. - **Practical handling for difficult or stressed pets**, such as consulting **outside** for a reactive dog and using a **separate room plus vet nurse support** for a feral cat. - **Low waiting times** mentioned by several reviewers (prompt greeting and not waiting long). - **Parking constraints**: one reviewer notes the car park is small and can be difficult to manoeuvre.

## Summary Medivet Scunthorpe is part of the Medivet group and is set up for routine appointments as well as urgent support, with Medivet’s stated 24-hour emergency care offering (overnight emergency consultations priced at £130 between 7pm and 9am). In the latest reviews, owners repeatedly mention being able to get appointments when needed, clear explanations (sometimes with follow-up), and a practice that feels organised and clean. One reviewer also flags that medication costs can feel “very pricey,” while others focus on efficiency and help in urgent situations (including taking on a dog that wasn’t registered). ## Services - **24-hour emergency care (Medivet service)**, with an overnight emergency consultation fee that applies **between 7pm and 9am** (see Pricing). - **Veterinary nurse training facility** (stated in the clinic’s service data). - **Pain/mobility checks:** the website content references a **FREE Mobility Pain Check** promotion (time-limited in the source). - **General consultations and treatment planning**, as reflected in reviews mentioning communication about pets’ needs, treatment requirements, and medication. ## Pricing - **Overnight emergency consultation fee:** **£130** for consultations **between 7pm and 9am** (nationwide Medivet pricing as stated on the site). - **Promotional offer (website content):** **FREE Mobility Pain Check** (time-limited in the source text). - **Medication costs:** one reviewer comments that “drugs seem very pricey.” ## People - **Marco (vet):** mentioned by name in a review as taking time to listen, explaining issues clearly, and being good with an elderly dog; the same reviewer valued being able to see the same vet for continuity. - **Reception/front desk team:** described in reviews as helpful both on the phone and in person; one review highlights staff patience and clear explanations during an urgent visit for an unregistered dog. ## Reviews **Google rating: 4.7 stars from 174 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Appointments when needed:** multiple owners say they can get an appointment without difficulty when their pet needs to be seen. - **Clear communication and explanations:** reviewers mention being talked through what their pet needs and what treatment is required, with “relevant follow up” noted by one. - **Helpfulness in urgent or unexpected situations:** one owner describes the team “coming to our rescue,” including treating a dog that wasn’t registered and explaining the issue clearly. - **Practice environment and efficiency:** “clean and tidy,” “efficient,” and “professional” come up in recent feedback. - **Costs can be a concern:** one review specifically calls medication/drugs “very pricey,” while other reviews don’t mention pricing.

## Summary Medivet Ashby is part of the Medivet group. Based on the website information, it offers access to 24-hour emergency care via one of Medivet’s 24-hour centres (with an overnight emergency consultation fee stated at £130). It’s also listed as a Veterinary Nurse Training facility. Recent reviews describe a practice that can offer same-day appointments for new concerns and where vets are reported to explain what they’re doing during examinations. Several owners also mention a “least invasive/less costly first” approach (including pointing out when prescription medication might be cheaper elsewhere). There is, however, a serious recent complaint alleging misdiagnosis in a dog’s case. ## Services - Veterinary consultations for dogs and cats (examples mentioned: stomach issues in a dog; general examination for behavioural changes; cat treatment and handling). - Surgical referral/plan mentioned in reviews: an eyelid operation was planned for one dog (the review does not confirm it was performed yet). - Emergency care (as stated on the website): access to 24-hour emergency care at one of Medivet’s 24-hour centres. ## Pricing - Overnight emergency consultation fee (website-stated, nationwide): £130. ## People - **Bianca (vet)**: mentioned as being “very gentle” when handling a cat during care/treatment. - **Mitch / Mitchell (vet)**: repeatedly named across reviews. Owners describe him taking time to comfort nervous dogs, handling pets in a calming way, and explaining the exam process and findings as he goes. ## Reviews **Google rating: 4.5 stars from 315 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Appointment access:** one owner reports calling in the morning and getting a same-day appointment a few hours later for a concerned behaviour change. - **Communication during exams:** owners describe being kept informed about what was being done, why, and what the vet found, with next actions explained. - **Treatment approach and costs:** multiple owners say the practice starts with less invasive, lower-cost options and doesn’t “upsell,” with one review noting they were told medication could be bought cheaper elsewhere. - **Handling anxious pets:** Mitchell is specifically praised for calming and comforting nervous dogs. - **Reception team:** described as helpful and friendly. - **Negative outlier:** one recent 1-star review alleges a misdiagnosis that the owner believes led to having to say goodbye to their dog.

## Summary Medivet Crowle is part of the Medivet group (a network of 400+ practices). The practice is set up for routine consultations and ongoing care (including chronic conditions), with access to Medivet’s 24-hour emergency care; the website states a nationwide overnight emergency consultation fee of **£130** for consultations between **7pm and 9am**. In recent reviews, owners repeatedly mention **thorough examinations with clear explanations**, and several describe **practical, problem-solving appointments** (prescriptions issued; dew claws attended to). There’s also a clear note of friction from one owner who says a **test was carried out without costs being discussed first**, adding **£40+** to the bill. ## Services - **24-hour emergency care (via Medivet)**, with the website stating an **overnight emergency consultation fee of £130 (7pm–9am)**. - **Consultations and clinical assessments**, described in reviews as “thorough checks” with explanations. - **Prescriptions issued** to address a presenting problem (review example). - **Dew claw care** (“dew claws attended to,” per a consultation review). - **Support for chronic illness management**, with one owner describing help for a chronically ill cat and discussion of treatment options. - **Continuity/record-sharing within the group:** one review describes getting emergency advice remotely over a holiday weekend, with **comprehensive notes added to the system** so the practice could follow up afterwards. ## Pricing - **£130** nationwide overnight emergency consultation fee (website: applicable for consultations between **7pm and 9am**). - One reviewer reports an additional **“£40+”** charge for a test they say they weren’t told about in advance (review report). ## People - **Veterinary team:** often described as doing **thorough checks** and **explaining findings** clearly; one owner says the vet helped relieve panic about a chronically ill cat and **discussed an alternative treatment** when cost was a concern. - **Reception/client care team:** repeatedly mentioned as **friendly** and welcoming; one review contrasts this with a vet who was “not particularly chatty” but “to the point,” while front-desk staff “made up for it.” ## Reviews **Google rating: 4.6 stars from 118 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Thorough exams and explanations** are a recurring theme (“good thorough check,” “well explained,” “informative”). - **Actionable treatment at appointments:** prescriptions provided; dew claws dealt with during a consultation. - **Emergency pathway experience:** one owner describes getting **advice from emergency vets** over a holiday weekend without travelling, and then an easy follow-up at the practice because notes were already on the system. - **Cost communication concerns:** one owner alleges a **test was done without prior cost discussion**, adding **£40+**, and says they would have declined it if asked.

## Summary Rase Veterinary Centre is a general veterinary practice that also operates as a **Veterinary Nurse Training facility**. Based on the latest reviews available, it handles a mix of **urgent problems and routine procedures**—including an **out-of-hours call-out** for a dog that ate a mince pie (treated at **2am on Christmas Eve**) as well as planned surgery such as **spays, microchipping, and lump removal**. Owner experiences are mixed: several reviews describe **kind, reassuring care** during difficult situations (including euthanasia decisions), while others raise serious concerns about **clinical errors** (including a report of stitches “too tight” after lump surgery leading to amputation, and an allegation that a paid-for microchip was not implanted). ## Services Services and treatments mentioned in the available information include: - **Veterinary Nurse Training** (stated capability) - **Out-of-hours / emergency care** (a vet “called out” and treated a dog at 2am) - **Surgery** - Lump removal (with one reviewer alleging complications) - Spay (mentioned alongside microchipping) - Wound repair / stitching (rabbit injury treated with stitches) - **Microchipping** (paid-for microchipping during spay is discussed in one complaint) - **Nail/claw clipping** (a reviewer describes a difficult claw-trim appointment handled patiently) - **Prescriptions** (one review describes waiting for a prescription to be made up) - **End-of-life care** (support during euthanasia decision mentioned) ## People - **Jess** (role not stated): mentioned for being *calm and patient* while handling a dog that “really hates having her claws done,” and for giving “really useful advice.” - **Vets (unnamed)**: described by multiple reviewers as supportive in difficult circumstances (including end-of-life decisions). Separately, one reviewer alleges a vet prescribed a medication “toxic to cats,” and another alleges surgical stitches were tied too tightly. - **Reception team (unnamed)**: repeatedly criticised in reviews for **lack of acknowledgement**, **check-in issues**, and **poor communication about waits** (appointments and prescriptions). Other reviews still distinguish reception issues from “good vets.” ## Reviews **Google rating: 4.4 stars from 379 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Out-of-hours help is specifically described:** a vet attended and treated a dog at **2am** on Christmas Eve after it ate a mince pie; the owner reports the dog was fine afterwards. - **Handling and communication during stressful visits:** one owner praises staff support and compassion during a visit that ended with a euthanasia decision; another mentions clear medication instructions after a rabbit was stitched up. - **Routine care experiences can be positive:** claw trimming for a nervous/difficult dog is described as calm, patient handling with practical advice. - **Reception and waiting-time frustrations recur:** reports include not being acknowledged at reception, an apparent failure to check a pet in, and waiting (20–30 minutes) without being told what was happening; a similar complaint appears around collecting a prescription. - **Serious complaints about clinical errors appear in recent reviews:** allegations include (a) stitches tied too tightly after lump removal leading to circulation issues and eventual amputation, and (b) a cat being prescribed medication claimed to be toxic to cats, plus a separate claim that paid-for microchipping was not completed despite paperwork and records showing a chip number.