Moorview Referrals – Vets in Cramlington
Clinic Overview
Moorview Referrals is an IVC Evidensia multidisciplinary veterinary referral centre in Cramlington for dogs and cats, with hospitalisation facilities, veterinary nurse training, and clinic-stated 24/7 emergency and critical care cover. Its work is geared towards complex referrals, surgery, investigations and urgent presentations. Owners often mention clear explanations, regular updates during stays, and compassionate inpatient care, although a small number of emergency and referral reviews describe upsetting experiences and concerns about out-of-hours charges.
Services
- •Referral and specialist-led care: cardiology, diagnostic imaging, internal medicine and oncology, soft tissue surgery, orthopaedics, neurology, and minimally invasive laparoscopic and thoracoscopic procedures.
- •Emergency, inpatient and critical care: the clinic states 24/7 emergency and critical care cover with dedicated vets and nurses, alongside hospitalisation and overnight care.
- •Rehabilitation and supportive therapies: physiotherapy, hydrotherapy and laser therapy.
- •Examples owners mention: same-night emergency assessment for a cat, overnight admissions, surgery for cats and dogs, monitoring during inpatient stays, facial wound treatment after a dog attack, longer-term investigations with medication adjustments, and a thorough examination after a stick injury.
- •Communication during treatment: owners regularly mention clear discussions about options, check-in calls, phone updates during overnight stays, and in some cases photo updates while pets were in hospital.
Pricing
No published pricing information is currently available for this clinic.
People
- •Vio is thanked by name in a review for helping a Bernese Mountain Dog recover.
- •Dr Athanasia Chambers is named in an emergency review.
- •Across reviews, owners frequently praise the reception team, nurses and vets for being kind, professional and helpful during admissions, treatment updates and aftercare.
Reviews
Google reviews: 4.7/5 from 762 reviews. Recent written feedback is mostly very positive, with a few notable complaints.
- •Many reviewers describe caring, compassionate treatment for both dogs and cats, including overnight stays, emergency visits and surgery.
- •Communication is a consistent strength, with owners mentioning photo updates, check-in calls, regular phone updates and clear explanations during difficult cases.
- •Several reviews praise the team for being friendly, professional and thorough, with positive comments about reception staff, nurses and vets alike.
- •A small number of reviewers report poor experiences on the emergency or referral side, including complaints about out-of-hours charges and one very distressing end-of-life interaction.
