Ayres Veterinary Centre – Vets in Cramlington
Clinic Overview
- Many reviewers describe the team as caring, friendly, and understanding, including one owner who brought in a poorly hedgehog. - Clear communication is a recurring positive theme, with owners saying treatment and next steps are explained well and questions are answered patiently. - Day-to-day visits are often described as straightforward, with praise for easy booking, no waiting at a puppy’s first appointment, and a generally calm experience.
Services
- •Routine and preventive care: Consultations, regular check-ups, six-month health checks, vaccinations, parasite control, and microchipping.
- •Nurse-led and everyday support: Nurse consultations, grooming and nail clipping, and anal sac expression.
- •Home visits: Available for pets that need to be seen at home.
- •Urgent and emergency care: Emergency care during normal opening hours, with out-of-hours arrangements through Ayres Veterinary Hospital and Alnorthumbria Veterinary Group.
- •Examples mentioned by clients: Puppy first visits and check-ups where owners felt questions were answered clearly, and one instance where the team saw a poorly hedgehog and was described as understanding and caring.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services.
People
- •Anthony (vet): Repeatedly praised for a calm manner with pets, clear explanations, and taking time to answer questions.
- •Reception team: Longstanding clients describe reception staff as friendly, attentive, and helpful.
- •Wider team: Reviews regularly refer to caring, friendly, and understanding staff across the practice.
Reviews
Google rating: 4.8/5 from 51 reviews.
- •Many reviewers describe the team as caring, friendly, and understanding, including one owner who brought in a poorly hedgehog.
- •Clear communication is a recurring positive theme, with owners saying treatment and next steps are explained well and questions are answered patiently.
- •Day-to-day visits are often described as straightforward, with praise for easy booking, no waiting at a puppy’s first appointment, and a generally calm experience.
- •Feedback is not entirely uniform: one 1-star review reported rough handling, poor communication, and frustration about not seeing the same vet consistently.

