Ayres Veterinary Centre – Vets in Cramlington
Clinic Overview
- Many owners describe the team as caring, friendly, and understanding, including in a review about bringing in a poorly hedgehog. - Communication is a recurring strength: reviewers mention treatment being explained well, extra information being offered, and questions being answered clearly. - Day-to-day experience is often described as smooth, with one owner highlighting easy booking and no waiting at their puppy’s first visit.
Ayres Veterinary Centre in Cramlington is part of the CVS group. The clinic offers routine first-opinion care alongside nurse appointments, grooming and nail clipping, home visits, and emergency care during normal opening hours, with out-of-hours cover arranged through Ayres Veterinary Hospital and Alnorthumbria Veterinary Group. Recent feedback is largely positive, with owners often praising clear communication, caring staff, and smooth appointments.
Services
- •Routine appointments and preventive care, including consultations, regular check-ups, six-month health checks, vaccinations, parasite control, and microchipping.
- •Nurse-led and everyday support services, including nurse consultations, grooming and nail clipping, and anal sac expression.
- •Home visits are available.
- •Emergency care is offered during normal opening hours, with out-of-hours arrangements through Ayres Veterinary Hospital and Alnorthumbria Veterinary Group.
- •Recent reviews also mention puppy first visits/check-ups with time taken to answer questions, and one instance where the team saw a poorly hedgehog and was described as caring and understanding.
Pricing
Published prices suggest the clinic sits above average compared with similar practices, based on a partial sample of comparable services.
People
- •Anthony (vet): Repeatedly praised for a calm manner with pets, clear explanations, and taking time to answer questions during appointments.
- •Reception team: Long-term clients describe reception staff as friendly and attentive.
- •Wider team: Reviews often refer positively to caring, friendly, and understanding staff across the practice.
Reviews
Google rating: 4.7/5 from 52 reviews.
- •Many owners describe the team as caring, friendly, and understanding, including in a review about bringing in a poorly hedgehog.
- •Communication is a recurring strength: reviewers mention treatment being explained well, extra information being offered, and questions being answered clearly.
- •Day-to-day experience is often described as smooth, with one owner highlighting easy booking and no waiting at their puppy’s first visit.
- •Feedback is not uniformly positive: one 1-star review reports rough handling of an excitable dog, poor communication, and frustration about not always seeing the same vet.
