Featured Clinic Overview
## Summary Scott Mitchell Veterinary Care Ltd provides round-the-clock emergency care and is also described as a veterinary nurse training facility. Based on owner reports, the clinic appears set up for both urgent cases (including out-of-hours treatment) and ongoing long-term care, with several reviews focusing on end-of-life support and major procedures. Specific examples mentioned include an emergency response to suspected bloat with an immediate procedure and overnight hospitalisation, major surgery with recovery back to normal, and multiple accounts of compassionate handling of euthanasia/final days. ## Services - 24/7 emergency veterinary care (supported by the clinic’s stated emergency provision and multiple reviews describing out-of-hours visits). - Emergency treatment and hospitalisation, including a case where a dog with bloat was taken straight in for an emergency procedure and kept overnight. - Surgery, including a review describing a dog returning to normal after major surgery. - Ongoing routine/long-term care, referenced by owners describing continued care over years. - End-of-life care, with several owners describing support during pets’ final days and euthanasia. - Veterinary nurse training facility (as stated in the provided clinic data). ## People - Angus: mentioned as being ready on arrival for an emergency case, explaining the situation quickly, taking the dog through for treatment, and overseeing an emergency procedure with overnight care. - Sophie: specifically thanked for how she supported a dog (and the owners) “in her final minutes.” - Rose: described as “outstanding” at the end of a pet’s life journey. ## Reviews Google rating: 4.8 stars from 197 reviews. Themes below are drawn from the latest written reviews available to us. - Emergency responsiveness: owners describe being seen urgently (including a Sunday evening visit) and prompt action in a suspected bloat case (immediate procedure, overnight stay). - End-of-life support: multiple reviews highlight practical and empathetic handling when pets were euthanised or in their final days, with specific staff members named. - Clear, direct communication: one review describes “no nonsense” care and getting straight to treatment. - High workload noted: one owner comments the practice is “extremely busy” and suggests registering in advance to avoid disappointment when help is needed. - Payment policy (single report): one reviewer states they were a new customer in an emergency and their puppy was seen without payment being taken upfront.
Showing 1-10 of 40 clinics
Alnorthumbria Vets (Wagonway) describes itself as a mixed practice established in 1897, treating small animals as well as equine and farm animals, and it’s set up to handle urgent and complex cases alongside routine appointments. The website states 24-hour emergency care is available and staffed by the usual team of vets. Recent reviews repeatedly mention being seen quickly for emergencies (including out of hours), same-day procedures (an ear polyp removal), and frequent progress updates for hospitalized pets (including post-op phone calls overnight).
Alnorthumbria Vets (Wagonway) describes itself as a mixed practice established in 1897, treating small animals as well as equine and farm animals, and it’s set up to handle urgent and complex cases alongside routine appointments. The website states 24-hour emergency care is available and staffed by the usual team of vets. Recent reviews repeatedly mention being seen quickly for emergencies (including out of hours), same-day procedures (an ear polyp removal), and frequent progress updates for hospitalized pets (including post-op phone calls overnight).
Robson & Prescott is a small-animal veterinary practice with ISFM Cat Friendly Clinic accreditation (Gold, Silver and Bronze status listed) and a Pet Health Club®/Pet Health Club® Plus scheme mentioned on its website (including consultations as part of the Plus plan). Recent reviews describe practical, day-to-day strengths: being seen at short notice, appointments running on time, and thorough “Pet Health Club” review checks. Owners also mention support around procedures and difficult end-of-life visits, including a sympathy card with a paw print after a cat died.
Robson & Prescott is a small-animal veterinary practice with ISFM Cat Friendly Clinic accreditation (Gold, Silver and Bronze status listed) and a Pet Health Club®/Pet Health Club® Plus scheme mentioned on its website (including consultations as part of the Plus plan). Recent reviews describe practical, day-to-day strengths: being seen at short notice, appointments running on time, and thorough “Pet Health Club” review checks. Owners also mention support around procedures and difficult end-of-life visits, including a sympathy card with a paw print after a cat died.
Morris and Plumley
Alnwick
Our Score (89/100)
Morris and Plumley provides first-opinion veterinary care for both pets and farm animals, and is also listed as a veterinary nurse training facility. The practice appears set up for day-to-day primary care plus time-sensitive problems: reviewers describe being fitted in within a few hours for sudden illness and pain, and one account mentions a vet examining a dog at the owner’s vehicle. A few practical touches come up repeatedly in what people notice—help transferring records from a previous vet, a “vaccination for life” scheme, and a rear garden/outdoor area for dogs (also mentioned on the website). Some reviewers explicitly compare it favourably against “bigger corporate vet businesses,” without stating any group ownership.
Morris and Plumley provides first-opinion veterinary care for both pets and farm animals, and is also listed as a veterinary nurse training facility. The practice appears set up for day-to-day primary care plus time-sensitive problems: reviewers describe being fitted in within a few hours for sudden illness and pain, and one account mentions a vet examining a dog at the owner’s vehicle. A few practical touches come up repeatedly in what people notice—help transferring records from a previous vet, a “vaccination for life” scheme, and a rear garden/outdoor area for dogs (also mentioned on the website). Some reviewers explicitly compare it favourably against “bigger corporate vet businesses,” without stating any group ownership.
Our Score (89/100)
Orchard House Veterinary Centres Limited describes itself as an independent, family-owned practice and is accredited under the Royal College of Veterinary Surgeons Practice Standards Scheme. The website states 24/7 emergency care is provided by their own vets in their own surgeries, and reviews include time-critical treatment (for example, a dog with a throat injury taken straight into surgery soon after arrival). Owners also describe same-day appointments when worried, and detailed explanations of test results and treatment plans in plain language (including blood readings, IV fluids/drip care and medication for an older cat).
Orchard House Veterinary Centres Limited describes itself as an independent, family-owned practice and is accredited under the Royal College of Veterinary Surgeons Practice Standards Scheme. The website states 24/7 emergency care is provided by their own vets in their own surgeries, and reviews include time-critical treatment (for example, a dog with a throat injury taken straight into surgery soon after arrival). Owners also describe same-day appointments when worried, and detailed explanations of test results and treatment plans in plain language (including blood readings, IV fluids/drip care and medication for an older cat).
Morpeth Vets4Pets
Morpeth
Our Score (87/100)
Morpeth Vets4Pets operates under the Vets4Pets brand; the practice website notes a new owner, Seb Morgan, and describes a modern, well‑equipped clinic with an on‑site lab, imaging, theatre and separate dog/cat warding. It’s set up for both routine care (boosters, ear cleans, nurse clinics) and more involved cases (soft‑tissue surgery, dentistry with dental X‑ray, hospitalisation/isolation). Recent reviews repeatedly mention clear explanations during appointments, surgery aftercare (including a toe amputation), and at least one example of follow‑up by text the next day to check on both pet and owner. Pricing feedback is mixed: some reviewers describe transparent estimates and options, while one review alleges a very high charge for flea medication and poor handling of criticism.
Morpeth Vets4Pets operates under the Vets4Pets brand; the practice website notes a new owner, Seb Morgan, and describes a modern, well‑equipped clinic with an on‑site lab, imaging, theatre and separate dog/cat warding. It’s set up for both routine care (boosters, ear cleans, nurse clinics) and more involved cases (soft‑tissue surgery, dentistry with dental X‑ray, hospitalisation/isolation). Recent reviews repeatedly mention clear explanations during appointments, surgery aftercare (including a toe amputation), and at least one example of follow‑up by text the next day to check on both pet and owner. Pricing feedback is mixed: some reviewers describe transparent estimates and options, while one review alleges a very high charge for flea medication and poor handling of criticism.
Moorview Referrals
Cramlington
Our Score (85/100)
Moorview Referrals is a multidisciplinary veterinary referral centre for dogs and cats, with hospitalisation facilities and emergency & critical care cover described on its website. It also operates as a veterinary nurse training facility. Based on the website and recent reviews, it appears set up for complex referrals and urgent presentations, with owners repeatedly describing: overnight monitoring after surgery, emergency same-night assessments, and regular updates by phone. Several reviews mention staff explaining procedures and aftercare in detail (for example, facial wound surgery with stitching and a follow-up call a couple of hours later), and being able to phone overnight for an update on a hospitalised pet. Recent feedback is mixed on the referral/emergency side in specific cases: one owner reports being advised to attend after an ibuprofen ingestion and then charged around £200 despite being told no treatment was needed, while another describes a distressing interaction during an end-of-life emergency visit.
Moorview Referrals is a multidisciplinary veterinary referral centre for dogs and cats, with hospitalisation facilities and emergency & critical care cover described on its website. It also operates as a veterinary nurse training facility. Based on the website and recent reviews, it appears set up for complex referrals and urgent presentations, with owners repeatedly describing: overnight monitoring after surgery, emergency same-night assessments, and regular updates by phone. Several reviews mention staff explaining procedures and aftercare in detail (for example, facial wound surgery with stitching and a follow-up call a couple of hours later), and being able to phone overnight for an update on a hospitalised pet. Recent feedback is mixed on the referral/emergency side in specific cases: one owner reports being advised to attend after an ibuprofen ingestion and then charged around £200 despite being told no treatment was needed, while another describes a distressing interaction during an end-of-life emergency visit.
Cheviot Vets Ltd
Alnwick
Our Score (84/100)
Cheviot Vets Ltd is not described in the available information as part of a larger corporate group. Based on the structured clinic data and owner comments, it appears set up to handle a mix of routine and urgent needs (emergency service is listed) and to see both pets and farm animals. Recent reviews repeatedly mention staff trying to fit pets in quickly when something needs looking at, practical treatments such as tick removal, and compassionate end-of-life support (including a named staff member, Becky). One reviewer praised the practice for easing their anxiety after a traumatic experience elsewhere, while another flagged costs as “staggeringly expensive,” despite otherwise positive service.
Cheviot Vets Ltd is not described in the available information as part of a larger corporate group. Based on the structured clinic data and owner comments, it appears set up to handle a mix of routine and urgent needs (emergency service is listed) and to see both pets and farm animals. Recent reviews repeatedly mention staff trying to fit pets in quickly when something needs looking at, practical treatments such as tick removal, and compassionate end-of-life support (including a named staff member, Becky). One reviewer praised the practice for easing their anxiety after a traumatic experience elsewhere, while another flagged costs as “staggeringly expensive,” despite otherwise positive service.
Orchard House Veterinary Centres Limited
Stocksfield
Our Score (82/100)
Orchard House Veterinary Centres Limited describes itself as an independent, family-owned practice and is accredited under the Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme (per its website). The clinic appears set up for both routine care (vaccinations, parasite control, check-ups) and more involved treatment such as surgery and dental procedures, with 24/7 emergency care stated on the website. In recent reviews, owners repeatedly mention clear explanations before procedures, pets being kept calm (including a segregated, calm waiting area), and responsiveness in urgent situations—one owner describes a serious emergency on a Sunday morning with the surgery open within 30 minutes.
Orchard House Veterinary Centres Limited describes itself as an independent, family-owned practice and is accredited under the Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme (per its website). The clinic appears set up for both routine care (vaccinations, parasite control, check-ups) and more involved treatment such as surgery and dental procedures, with 24/7 emergency care stated on the website. In recent reviews, owners repeatedly mention clear explanations before procedures, pets being kept calm (including a segregated, calm waiting area), and responsiveness in urgent situations—one owner describes a serious emergency on a Sunday morning with the surgery open within 30 minutes.
Coquet Vets
Amble
Our Score (82/100)
Coquet Vets is a family-run, dedicated small-animal practice, and it’s also listed as a veterinary nurse training facility. The clinic’s website highlights core services like surgery, dental work, diagnostic imaging, in-house laboratory testing, nurse clinics, repeat prescriptions, and end-of-life care (“Saying Goodbye”), and it notes Vetsure as an accreditation/affiliation. From the latest reviews, owners most often describe: - being seen quickly for urgent problems (one owner reports getting “straight in” after their dog had a fit) - clear explanations and aftercare guidance (including around dental surgery) - supportive involvement in longer-term cases such as palliative care, with owners saying their questions were listened to and answered honestly One reviewer reports a very different experience, saying they felt judged about finances and found the interaction uncivil.
Coquet Vets is a family-run, dedicated small-animal practice, and it’s also listed as a veterinary nurse training facility. The clinic’s website highlights core services like surgery, dental work, diagnostic imaging, in-house laboratory testing, nurse clinics, repeat prescriptions, and end-of-life care (“Saying Goodbye”), and it notes Vetsure as an accreditation/affiliation. From the latest reviews, owners most often describe: - being seen quickly for urgent problems (one owner reports getting “straight in” after their dog had a fit) - clear explanations and aftercare guidance (including around dental surgery) - supportive involvement in longer-term cases such as palliative care, with owners saying their questions were listened to and answered honestly One reviewer reports a very different experience, saying they felt judged about finances and found the interaction uncivil.