Oakham Veterinary Hospital

Oakham Veterinary Hospital describes itself as a long-established, purpose-built practice with separate equine and small animal departments, extensive hospital facilities, and diagnostic equipment, and it states it holds RCVS Tier 3 hospital status. Reviews back up a set-up geared to both routine care and more serious hospital cases: one owner describes their assistance dog being hospitalised for 6 days/nights after being given under a 20% chance of survival, and another describes surgical treatment for glaucoma that resulted in removal of an eye. Owners also repeatedly mention good explanations (including “the bad side of things”), being kept updated, and being seen promptly for urgent problems (for example, a puppy that ate part of a toy was “seen straight away”).

Services

Based on the website summary and reviews, services and capabilities mentioned include

• •Routine examinations and vaccinations (website).
• •Specialist surgery (website); reviews include surgery related to glaucoma and removal of an eye.
• •Inpatient/hospital care (implied by “extensive hospital facilities” on the website; one review describes a 6-day/night stay for a critically ill dog).
• •Urgent/emergency appointments are referenced in reviews (a puppy that swallowed a foreign object was seen immediately).
• •Care for both small animals and equine patients (website).

People

Named team members mentioned in reviews

• •Catriona: credited with performing surgery after a dog lost an eye due to glaucoma; the owner specifically mentions “understanding and advice,” that surgery “went very smoothly,” and that their dog was “happy… once more.”
• •George: thanked alongside Catriona and the wider team for support during the same glaucoma case.

What reviewers consistently point to across roles (without naming individuals)

• •Reception team: described as welcoming and compassionate, and “go the extra mile when needed.”
• •Vets: repeatedly described as explaining things clearly, including difficult outcomes, and keeping owners updated during care.
• •Nurses: frequently mentioned alongside vets as providing efficient, friendly care.

Reviews

Google rating: 4.7 stars from 367 reviews.

• •Prompt handling of urgent situations (example: a puppy that ate part of a stuffed toy was “seen straight away”).
• •Complex/serious cases and surgery are specifically described, including a multi-day hospital stay for a critically ill assistance dog and surgery following glaucoma leading to loss of an eye.
• •Communication gets repeated specifics: vets “explain everything clearly even the bad side of things,” and owners mention being kept updated.
• •Continuity and long-term use: one reviewer notes being with the practice for 20+ years.
• •A few owners explicitly comment on value: while “veterinary care isn’t cheap anywhere,” they feel the care received is worth it.