Featured Clinic Overview
## Summary Kibbles Veterinary is presented on its website as aiming for “stress-free” visits with a focus on compassion and integrity, and it lists pet checks, urgent care and nutrition advice. The website also states it offers weekend emergency cover with an on-site vet for emergency appointments on Saturdays and Sundays. In recent reviews, owners repeatedly mention transparent, low-stress handling (for example using a snuffle mat with treats for an anxious dog) and clear explanations around procedures, including surgery. Concrete examples owners describe include: quick Saturday appointments leading to referral and expedited specialist eye care; dental extractions where the final bill stayed the same even when more teeth needed removing than expected; and owners being shown where their pet would be during a hospital stay for surgery. ## Services Based on the website summary and the latest reviews, services mentioned include: - Pet checks - Urgent care - Nutrition advice - Weekend emergency appointments with an on-site vet (as stated on the website) - Dental work, including tooth extractions (one review mentions 9 teeth removed) - Surgery, including tail amputation and TPLO surgery for cruciate rupture, plus post-op checks - Referral support, including referral to a specialist eye vet and chasing/expediting the referral while the pet was being rechecked - Veterinary Nurse Training facility (listed in the clinic data) ## Pricing - The clinic website text referenced in the summary mentions FREE consultations. - Multiple reviewers describe the practice as “reasonable”/“low cost”, and one describes being given a cost for dental extraction that did not increase even when more teeth needed removing than initially expected (no £ amounts were provided). - A “Kibbles Club” is mentioned by one reviewer as making costs “less stressful,” but no prices or inclusions are stated in the reviews provided. ## People - Tasos and Steven are named in a review for “going the extra mile” during a dog’s urgent eye issue, alongside reception staff. - Reception team: one reviewer describes a receptionist driving to pick up medication in their own car. - Across multiple reviews, owners value staff being polite and informative, talking through procedures thoroughly, and helping anxious or difficult-to-handle dogs (for example, providing a snuffle mat with treats, allowing the dog time to explore the consult room, and still getting care done with a “snappy” dog). ## Reviews Google rating: 4.8 stars from 127 reviews. “Themes below are drawn from the latest written reviews available to us.” - Cost transparency and perceived value: reviewers mention “reasonable costs,” “low cost,” and examples of pricing staying fixed even when treatment needs increased (e.g., more dental extractions than expected). - Calm, practical handling for anxious dogs: specific tools and approaches are mentioned (snuffle mat with treats; time to settle/explore), with owners reporting their dogs became calmer over time. - Clear explanations and support around procedures: owners mention being talked through surgery and post-op checks, and being shown where their pet would stay during treatment. - Responsiveness for urgent problems and referral coordination: one reviewer describes being seen quickly on a Saturday, referred to a specialist eye vet, rechecked while waiting, and having the referral expedited. - Warm, hands-on help from the front desk as well as clinicians: including a receptionist personally collecting medication when needed.
Showing 1-10 of 35 clinics
Ownership group isn’t stated in the available information. The practice’s website describes a broad medical and surgical focus (including cardiology, neurology and orthopaedics) and care for a wide range of species beyond cats and dogs (small mammals, reptiles and birds). Clinic data also lists it as a veterinary nurse training facility and as offering emergency veterinary services (exact out-of-hours arrangements aren’t described). From the latest reviews, owners most often point to clear explanations that help them make decisions, calm handling of anxious pets (including reassurance from reception staff), and thoughtful aftercare gestures such as sending a handwritten sympathy card after a pet’s death.
Ownership group isn’t stated in the available information. The practice’s website describes a broad medical and surgical focus (including cardiology, neurology and orthopaedics) and care for a wide range of species beyond cats and dogs (small mammals, reptiles and birds). Clinic data also lists it as a veterinary nurse training facility and as offering emergency veterinary services (exact out-of-hours arrangements aren’t described). From the latest reviews, owners most often point to clear explanations that help them make decisions, calm handling of anxious pets (including reassurance from reception staff), and thoughtful aftercare gestures such as sending a handwritten sympathy card after a pet’s death.
Grange Veterinary Surgery is a veterinary nurse training facility and offers emergency veterinary services (described as 24/7 or extended-hours in the clinic data). From the latest reviews, it appears set up for owners who want clear explanations and active follow-up—one owner describes being seen within 30 minutes for an urgent case, having bloods taken to investigate suspected meningitis, and being referred immediately to a specialist hospital, followed by next-day check-in calls from the vet. Other practical points mentioned include being seen on time, staff answering owners’ concerns, and text reminders for when treatment is due. Reviews are mostly positive, though one owner notes it can feel “a bit pricey.”
Grange Veterinary Surgery is a veterinary nurse training facility and offers emergency veterinary services (described as 24/7 or extended-hours in the clinic data). From the latest reviews, it appears set up for owners who want clear explanations and active follow-up—one owner describes being seen within 30 minutes for an urgent case, having bloods taken to investigate suspected meningitis, and being referred immediately to a specialist hospital, followed by next-day check-in calls from the vet. Other practical points mentioned include being seen on time, staff answering owners’ concerns, and text reminders for when treatment is due. Reviews are mostly positive, though one owner notes it can feel “a bit pricey.”
Clevedale Veterinary Practice
Middlesbrough
Our Score (85/100)
Clevedale Veterinary Practice is a mixed practice offering small animal, farm, and equine care, and it’s also a veterinary nurse training facility. The website describes small animal work ranging from routine care to more complex procedures such as laparoscopic spays, alongside dedicated farm and equine teams. Recent reviews most often highlight thorough, unhurried examinations (including dental checks), a calm approach that helps nervous dogs settle, and practical support outside appointments (for example, giving advice over the phone and helping clients navigate pet export paperwork).
Clevedale Veterinary Practice is a mixed practice offering small animal, farm, and equine care, and it’s also a veterinary nurse training facility. The website describes small animal work ranging from routine care to more complex procedures such as laparoscopic spays, alongside dedicated farm and equine teams. Recent reviews most often highlight thorough, unhurried examinations (including dental checks), a calm approach that helps nervous dogs settle, and practical support outside appointments (for example, giving advice over the phone and helping clients navigate pet export paperwork).
Copeland Veterinary Surgeons
Stockton-On-Tees
Our Score (85/100)
Copeland Veterinary Surgeons offers care for cats, dogs, and a range of small pets (including rabbits, guinea pigs, ferrets and hamsters), with website-listed services such as dentistry, radiography, endoscopy and laparoscopic spays. It also states it provides emergency care, and holds “Rabbit Friendly Practice” and “RCVS Cat Friendly Clinic” accreditations. From the latest reviews, owners most often describe being able to get appointments quickly (including same-day), and vets explaining problems “in depth.” Multiple reviews highlight a conservative treatment approach (not pushing invasive options when not needed) and calm handling that helps dogs feel at ease. A small number of reviews raise concerns about corporate-style billing/administration, including letters threatening late fees over small underpayments.
Copeland Veterinary Surgeons offers care for cats, dogs, and a range of small pets (including rabbits, guinea pigs, ferrets and hamsters), with website-listed services such as dentistry, radiography, endoscopy and laparoscopic spays. It also states it provides emergency care, and holds “Rabbit Friendly Practice” and “RCVS Cat Friendly Clinic” accreditations. From the latest reviews, owners most often describe being able to get appointments quickly (including same-day), and vets explaining problems “in depth.” Multiple reviews highlight a conservative treatment approach (not pushing invasive options when not needed) and calm handling that helps dogs feel at ease. A small number of reviews raise concerns about corporate-style billing/administration, including letters threatening late fees over small underpayments.
Stockton Vets4Pets Ltd
Stockton-On-Tees
Our Score (85/100)
Stockton Vets4Pets Ltd is a Vets4Pets practice that the website says is locally owned by Mark and Cathy Buxton (opened 2008) and is RCVS accredited to GP level. The practice looks set up for both routine care and more involved investigations/treatments, with an in‑house lab, digital X‑ray and ultrasound, plus separate dog and cat wards and isolation units listed on the site. In the latest reviews, owners repeatedly describe staff taking time with anxious pets (including vets crouching down to the dog’s level during consults), same‑day appointments when needed, and particularly thoughtful end‑of‑life support (a private room, being present “till the very end,” and a handwritten condolence card with seeds).
Stockton Vets4Pets Ltd is a Vets4Pets practice that the website says is locally owned by Mark and Cathy Buxton (opened 2008) and is RCVS accredited to GP level. The practice looks set up for both routine care and more involved investigations/treatments, with an in‑house lab, digital X‑ray and ultrasound, plus separate dog and cat wards and isolation units listed on the site. In the latest reviews, owners repeatedly describe staff taking time with anxious pets (including vets crouching down to the dog’s level during consults), same‑day appointments when needed, and particularly thoughtful end‑of‑life support (a private room, being present “till the very end,” and a handwritten condolence card with seeds).
Ironstone Veterinary Clinic
Middlesbrough
Our Score (84/100)
Ironstone Veterinary Clinic describes itself as an independent practice led by three veterinarians, with an emphasis on not recommending unnecessary tests or treatments and using modern diagnostic equipment (per its website). Recent reviews back up several practical, decision-relevant points: owners mention same-day appointments when needed, staying open late to treat a pet, and vets sending clients home with a clear plan of action after thorough explanations. Multiple reviewers also comment on the clinic being smart/modern and spotlessly clean, and several describe fair/reasonable pricing (without giving specific amounts).
Ironstone Veterinary Clinic describes itself as an independent practice led by three veterinarians, with an emphasis on not recommending unnecessary tests or treatments and using modern diagnostic equipment (per its website). Recent reviews back up several practical, decision-relevant points: owners mention same-day appointments when needed, staying open late to treat a pet, and vets sending clients home with a clear plan of action after thorough explanations. Multiple reviewers also comment on the clinic being smart/modern and spotlessly clean, and several describe fair/reasonable pricing (without giving specific amounts).
Jollyes is a pet shop rather than a dedicated veterinary clinic, set up for day‑to‑day pet supplies across multiple species (the website lists dogs, cats, birds, small pets, reptiles and fish). Recent reviews focus on product range and shopping experience: customers mention buying items like puppy beds, treats, leads and ropes, and some describe the store as “well stocked” for its size. Feedback is mixed on both pricing and staff help—some reviewers call out “good prices” and value, while others give specific examples of higher prices than elsewhere and report unhelpful or rude interactions. The store’s website page also includes instructions to contact an out‑of‑hours provider for emergencies outside opening hours (no further detail about in‑store clinical services is provided in the available data).
Jollyes is a pet shop rather than a dedicated veterinary clinic, set up for day‑to‑day pet supplies across multiple species (the website lists dogs, cats, birds, small pets, reptiles and fish). Recent reviews focus on product range and shopping experience: customers mention buying items like puppy beds, treats, leads and ropes, and some describe the store as “well stocked” for its size. Feedback is mixed on both pricing and staff help—some reviewers call out “good prices” and value, while others give specific examples of higher prices than elsewhere and report unhelpful or rude interactions. The store’s website page also includes instructions to contact an out‑of‑hours provider for emergencies outside opening hours (no further detail about in‑store clinical services is provided in the available data).
Saltburn Vets is an independently owned small animal practice run by vet Cate Titterton and her team (per the clinic website). Based on the latest reviews available to us, owners most often mention clear communication, kind handling of difficult end‑of‑life decisions, and rapid same-day attention for urgent problems—alongside a smaller number of comments about too many repeat appointments or the practice “going downhill” compared with a previous owner. Concrete examples owners describe include: an urgent visit being seen straight away after a planned operation the day before; cancer treatment for an elderly dog; and multiple accounts of the team giving owners time and support during euthanasia.
Saltburn Vets is an independently owned small animal practice run by vet Cate Titterton and her team (per the clinic website). Based on the latest reviews available to us, owners most often mention clear communication, kind handling of difficult end‑of‑life decisions, and rapid same-day attention for urgent problems—alongside a smaller number of comments about too many repeat appointments or the practice “going downhill” compared with a previous owner. Concrete examples owners describe include: an urgent visit being seen straight away after a planned operation the day before; cancer treatment for an elderly dog; and multiple accounts of the team giving owners time and support during euthanasia.
Vets Now Middlesbrough is part of the Vets Now group and is set up as an emergency/out‑of‑hours service, operating when host practices are closed (including options such as live/video chat with a vet, as described on the Vets Now site). Recent reviews describe rapid triage for urgent cases (for example, being seen immediately on New Year’s Day), overnight hospitalisation for a sick cat, and clear cost discussions before treatment. A recurring theme is that treatment and advice are often praised while the cost is described as high—some reviewers say they received a written cost breakdown that helped them understand the charges.
Vets Now Middlesbrough is part of the Vets Now group and is set up as an emergency/out‑of‑hours service, operating when host practices are closed (including options such as live/video chat with a vet, as described on the Vets Now site). Recent reviews describe rapid triage for urgent cases (for example, being seen immediately on New Year’s Day), overnight hospitalisation for a sick cat, and clear cost discussions before treatment. A recurring theme is that treatment and advice are often praised while the cost is described as high—some reviewers say they received a written cost breakdown that helped them understand the charges.