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Robson & Prescott is presented as part of Vet Centre Morpeth and offers consultations included within its Pet Health Club® Plus plan. The practice highlights ISFM Cat Friendly Clinic accreditation. Recent feedback points to a friendly, accommodating team, with particularly positive comments about flexible help for cat visits and calm handling of nervous dogs.
Our Score (53/100)
- •Many recent reviewers describe the team as friendly, caring and helpful, with pets handled gently during routine visits and check-ups. - Several reviews highlight the practice’s approach with nervous animals, including staff helping reluctant dogs into the clinic and keeping them calm for examinations and injections. - End-of-life support stands out as a strong theme, with one owner praising the clear explanation of sedation and the no-pressure discussion around a pet’s remains.
- •Recent feedback is often positive about the team's friendliness, with short reviews praising the staff overall and describing them as great with pets. - Detailed reviews highlight thorough care and problem-solving, including an annual check-up handled very well and a long-running seasonal skin condition finally being diagnosed and treated. - Communication stands out as a strong point in the more detailed comments, with one owner especially valuing the clear explanation of current issues, possible future problems, and likely costs during a longer appointment.
Orchard House Veterinary Centres Ltd describes itself as an independent, family-owned practice and is RCVS Practice Standards Scheme accredited. It says it provides 24/7 emergency care year-round, handled by its own vets in its own surgeries. Reviews continue to highlight clear communication, calm handling of pets, and a welcoming atmosphere, including fast help in urgent situations and a waiting area that owners describe as calm.
- •Several reviewers describe the team as very good, professional, and caring towards both pets and owners. - One owner was especially impressed to get a first-time, last-minute appointment and said the consultation did not feel rushed. - Specific care examples include quick treatment and follow-up for an eye ulcer, improvement after treatment and diet advice, and supportive handling of difficult cases involving a kitten and a tortoise.
- •Reviewers repeatedly describe the staff as friendly, caring, polite and helpful. - There are signs of long-term loyalty, with more than one reviewer saying they have been using the practice for years. - One detailed review highlights good communication around surgery, including a post-operative phone call, discharge discussion and follow-up a few days later.
Old Stone Vets Allendale is part of Old Stone Vets, a multi-branch practice, and provides small-animal care only. The clinic offers consultations, vaccinations, operations and emergency care, with 24-hour emergency cover available through the Alston branch. Recent feedback highlights calm handling of nervous pets and supportive follow-up after dental treatment.
Moorview Vets appears to be part of the My Family Vets group. Owners most often describe a friendly, welcoming team and vets who take time to explain options clearly, with especially positive comments around puppy care such as first check-ups, vaccinations, and parasite treatment. Recent feedback is largely positive, though there are some recurring concerns about appointment availability, cancellations, and occasional days without a vet on site.
- •A strong theme is long-term loyalty, with some clients saying they have used the Corbridge branch for many years, including one review mentioning over 25 years. - Carey/Kerry is repeatedly singled out for first-class treatment, practical advice, thoroughness, and explaining options clearly without being pushy. - Staff are often described as friendly, kind, attentive, and helpful, including positive comments about the front-desk team.
- •Several reviews praise caring, hands-on support from nurses, care assistants, and doctors, including compassionate inpatient care. - Ward feedback highlights 24/7 staffing, quick responses, and practical help with daily needs such as feeding and dressing. - Outpatient comments mention rheumatology appointments running smoothly, with friendly and supportive staff.
