Featured Clinic Overview
## Summary Scott Mitchell Veterinary Care Ltd provides round-the-clock emergency care and is also described as a veterinary nurse training facility. Based on owner reports, the clinic appears set up for both urgent cases (including out-of-hours treatment) and ongoing long-term care, with several reviews focusing on end-of-life support and major procedures. Specific examples mentioned include an emergency response to suspected bloat with an immediate procedure and overnight hospitalisation, major surgery with recovery back to normal, and multiple accounts of compassionate handling of euthanasia/final days. ## Services - 24/7 emergency veterinary care (supported by the clinic’s stated emergency provision and multiple reviews describing out-of-hours visits). - Emergency treatment and hospitalisation, including a case where a dog with bloat was taken straight in for an emergency procedure and kept overnight. - Surgery, including a review describing a dog returning to normal after major surgery. - Ongoing routine/long-term care, referenced by owners describing continued care over years. - End-of-life care, with several owners describing support during pets’ final days and euthanasia. - Veterinary nurse training facility (as stated in the provided clinic data). ## People - Angus: mentioned as being ready on arrival for an emergency case, explaining the situation quickly, taking the dog through for treatment, and overseeing an emergency procedure with overnight care. - Sophie: specifically thanked for how she supported a dog (and the owners) “in her final minutes.” - Rose: described as “outstanding” at the end of a pet’s life journey. ## Reviews Google rating: 4.8 stars from 197 reviews. Themes below are drawn from the latest written reviews available to us. - Emergency responsiveness: owners describe being seen urgently (including a Sunday evening visit) and prompt action in a suspected bloat case (immediate procedure, overnight stay). - End-of-life support: multiple reviews highlight practical and empathetic handling when pets were euthanised or in their final days, with specific staff members named. - Clear, direct communication: one review describes “no nonsense” care and getting straight to treatment. - High workload noted: one owner comments the practice is “extremely busy” and suggests registering in advance to avoid disappointment when help is needed. - Payment policy (single report): one reviewer states they were a new customer in an emergency and their puppy was seen without payment being taken upfront.
Showing 1-10 of 19 clinics
Alnorthumbria Vets (Wagonway) describes itself as a mixed practice established in 1897, treating small animals as well as equine and farm animals, and it’s set up to handle urgent and complex cases alongside routine appointments. The website states 24-hour emergency care is available and staffed by the usual team of vets. Recent reviews repeatedly mention being seen quickly for emergencies (including out of hours), same-day procedures (an ear polyp removal), and frequent progress updates for hospitalized pets (including post-op phone calls overnight).
Alnorthumbria Vets (Wagonway) describes itself as a mixed practice established in 1897, treating small animals as well as equine and farm animals, and it’s set up to handle urgent and complex cases alongside routine appointments. The website states 24-hour emergency care is available and staffed by the usual team of vets. Recent reviews repeatedly mention being seen quickly for emergencies (including out of hours), same-day procedures (an ear polyp removal), and frequent progress updates for hospitalized pets (including post-op phone calls overnight).
Robson & Prescott is a small-animal veterinary practice with ISFM Cat Friendly Clinic accreditation (Gold, Silver and Bronze status listed) and a Pet Health Club®/Pet Health Club® Plus scheme mentioned on its website (including consultations as part of the Plus plan). Recent reviews describe practical, day-to-day strengths: being seen at short notice, appointments running on time, and thorough “Pet Health Club” review checks. Owners also mention support around procedures and difficult end-of-life visits, including a sympathy card with a paw print after a cat died.
Robson & Prescott is a small-animal veterinary practice with ISFM Cat Friendly Clinic accreditation (Gold, Silver and Bronze status listed) and a Pet Health Club®/Pet Health Club® Plus scheme mentioned on its website (including consultations as part of the Plus plan). Recent reviews describe practical, day-to-day strengths: being seen at short notice, appointments running on time, and thorough “Pet Health Club” review checks. Owners also mention support around procedures and difficult end-of-life visits, including a sympathy card with a paw print after a cat died.
Our Score (89/100)
Orchard House Veterinary Centres Limited describes itself as an independent, family-owned practice and is accredited under the Royal College of Veterinary Surgeons Practice Standards Scheme. The website states 24/7 emergency care is provided by their own vets in their own surgeries, and reviews include time-critical treatment (for example, a dog with a throat injury taken straight into surgery soon after arrival). Owners also describe same-day appointments when worried, and detailed explanations of test results and treatment plans in plain language (including blood readings, IV fluids/drip care and medication for an older cat).
Orchard House Veterinary Centres Limited describes itself as an independent, family-owned practice and is accredited under the Royal College of Veterinary Surgeons Practice Standards Scheme. The website states 24/7 emergency care is provided by their own vets in their own surgeries, and reviews include time-critical treatment (for example, a dog with a throat injury taken straight into surgery soon after arrival). Owners also describe same-day appointments when worried, and detailed explanations of test results and treatment plans in plain language (including blood readings, IV fluids/drip care and medication for an older cat).
Cheviot Vets Ltd
Alnwick
Our Score (84/100)
Cheviot Vets Ltd is not described in the available information as part of a larger corporate group. Based on the structured clinic data and owner comments, it appears set up to handle a mix of routine and urgent needs (emergency service is listed) and to see both pets and farm animals. Recent reviews repeatedly mention staff trying to fit pets in quickly when something needs looking at, practical treatments such as tick removal, and compassionate end-of-life support (including a named staff member, Becky). One reviewer praised the practice for easing their anxiety after a traumatic experience elsewhere, while another flagged costs as “staggeringly expensive,” despite otherwise positive service.
Cheviot Vets Ltd is not described in the available information as part of a larger corporate group. Based on the structured clinic data and owner comments, it appears set up to handle a mix of routine and urgent needs (emergency service is listed) and to see both pets and farm animals. Recent reviews repeatedly mention staff trying to fit pets in quickly when something needs looking at, practical treatments such as tick removal, and compassionate end-of-life support (including a named staff member, Becky). One reviewer praised the practice for easing their anxiety after a traumatic experience elsewhere, while another flagged costs as “staggeringly expensive,” despite otherwise positive service.
Orchard House Veterinary Centres Limited
Stocksfield
Our Score (82/100)
Orchard House Veterinary Centres Limited describes itself as an independent, family-owned practice and is accredited under the Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme (per its website). The clinic appears set up for both routine care (vaccinations, parasite control, check-ups) and more involved treatment such as surgery and dental procedures, with 24/7 emergency care stated on the website. In recent reviews, owners repeatedly mention clear explanations before procedures, pets being kept calm (including a segregated, calm waiting area), and responsiveness in urgent situations—one owner describes a serious emergency on a Sunday morning with the surgery open within 30 minutes.
Orchard House Veterinary Centres Limited describes itself as an independent, family-owned practice and is accredited under the Royal College of Veterinary Surgeons (RCVS) Practice Standards Scheme (per its website). The clinic appears set up for both routine care (vaccinations, parasite control, check-ups) and more involved treatment such as surgery and dental procedures, with 24/7 emergency care stated on the website. In recent reviews, owners repeatedly mention clear explanations before procedures, pets being kept calm (including a segregated, calm waiting area), and responsiveness in urgent situations—one owner describes a serious emergency on a Sunday morning with the surgery open within 30 minutes.
Our Score (81/100)
Companion Care (Cramlington) Ltd trades as Vets4Pets and is described on its site as a locally owned practice operating within the Vets4Pets brand. The clinic lists a broad range of in-house diagnostics and surgical options (including an in-house lab and imaging, plus access to a visiting CT scanner) and notes that out-of-hours emergencies are provided via Moorview Referrals. From the latest reviews available, experiences are mixed: some owners describe highly supportive end-of-life care (including help with ashes, a handwritten card, and a memorial bag), while others report poor customer service/communication and concerns about costs and repeat charges (including a quoted fee to recheck an ear).
Companion Care (Cramlington) Ltd trades as Vets4Pets and is described on its site as a locally owned practice operating within the Vets4Pets brand. The clinic lists a broad range of in-house diagnostics and surgical options (including an in-house lab and imaging, plus access to a visiting CT scanner) and notes that out-of-hours emergencies are provided via Moorview Referrals. From the latest reviews available, experiences are mixed: some owners describe highly supportive end-of-life care (including help with ashes, a handwritten card, and a memorial bag), while others report poor customer service/communication and concerns about costs and repeat charges (including a quoted fee to recheck an ear).
The Fold Farm Vets Ltd
Hexham
Our Score (75/100)
The Fold Farm Vets Ltd focuses on farm-animal work only (no companion-animal services are mentioned), covering species and setups including dairy units, pigs, sheep, and goats. The website states it provides 24/7 cover, 7 days a week, and lists proactive herd/flock support such as annual flock health reviews and routine diagnostic testing, alongside consultancy and training provision. The small set of available written reviews is consistently positive, with one reviewer specifically describing a “great team” that is “very friendly.” No corporate group ownership is indicated in the provided information.
The Fold Farm Vets Ltd focuses on farm-animal work only (no companion-animal services are mentioned), covering species and setups including dairy units, pigs, sheep, and goats. The website states it provides 24/7 cover, 7 days a week, and lists proactive herd/flock support such as annual flock health reviews and routine diagnostic testing, alongside consultancy and training provision. The small set of available written reviews is consistently positive, with one reviewer specifically describing a “great team” that is “very friendly.” No corporate group ownership is indicated in the provided information.
Robson & Prescott
Blyth
Our Score (75/100)
Robson & Prescott is a small-animal veterinary practice whose website highlights Cat Friendly Clinic accreditation (Gold, Silver and Bronze status) and a Pet Health Club® Plus plan that includes consultations. In the latest reviews available, owners most often describe clear explanations and time taken during appointments, including a double-length appointment arranged for a full exam at no extra cost, and supportive end-of-life care without rushing. A minority of reviews raise concerns about cost/value, describing it as expensive.
Robson & Prescott is a small-animal veterinary practice whose website highlights Cat Friendly Clinic accreditation (Gold, Silver and Bronze status) and a Pet Health Club® Plus plan that includes consultations. In the latest reviews available, owners most often describe clear explanations and time taken during appointments, including a double-length appointment arranged for a full exam at no extra cost, and supportive end-of-life care without rushing. A minority of reviews raise concerns about cost/value, describing it as expensive.
Our Score (73/100)
Alnorthumbria Vets is a mixed practice (small animals, equine and farm) that says it was established in 1897. The website also states they provide a 24-hour emergency service staffed by their usual team of vets, suggesting a continuity-of-care approach for urgent cases as well as routine work. From the latest reviews available to us, owners most often describe practical, pet-focused handling: a vet nurse introducing herself to a dog before treatment, staff taking time to listen, and support during stressful situations (including care for a poorly hen and help when someone brought in an injured young roe deer).
Alnorthumbria Vets is a mixed practice (small animals, equine and farm) that says it was established in 1897. The website also states they provide a 24-hour emergency service staffed by their usual team of vets, suggesting a continuity-of-care approach for urgent cases as well as routine work. From the latest reviews available to us, owners most often describe practical, pet-focused handling: a vet nurse introducing herself to a dog before treatment, staff taking time to listen, and support during stressful situations (including care for a poorly hen and help when someone brought in an injured young roe deer).