Specialist Vets in Morpeth

## Summary Robson & Prescott is a small-animal veterinary practice with ISFM Cat Friendly Clinic accreditation (Gold, Silver and Bronze status listed) and a Pet Health Club®/Pet Health Club® Plus scheme mentioned on its website (including consultations as part of the Plus plan). Recent reviews describe practical, day-to-day strengths: being seen at short notice, appointments running on time, and thorough “Pet Health Club” review checks. Owners also mention support around procedures and difficult end-of-life visits, including a sympathy card with a paw print after a cat died. ## Services - **Routine consultations and health-plan reviews:** reviews mention a “Pet Health Club” 6‑month review with a thorough check of two dogs and time for questions. - **Surgery:** a “minor op” (castration) is specifically mentioned, with the owner reporting a quick recovery. - **Post-op recovery support:** one review describes being guided on what to expect before an operation and discussion of the benefits of “hydro” for recovery (described as making a noticeable difference). - **End-of-life care:** one owner describes help when bringing in a cat who had been fitting and had already passed, followed by a sympathy card and paw print. - **Emergency veterinary services:** listed in the clinic data as offering emergency care (24/7 or extended hours). - **Veterinary nurse training:** listed in the clinic data as a veterinary nurse training facility. - **Cat-focused standards:** the website summary lists **ISFM Cat Friendly Clinic** accreditation (Gold/Silver/Bronze status). ## People - **Rebecca Johnson:** named in a recent review as “absolutely amazing,” with the owner describing her as very capable and experienced. - **Bryony:** mentioned by a first-time pet owner as giving a “fantastic welcome,” with the review highlighting that staff still made time for people even when busy. ## Reviews **Google rating: 4.6 stars from 725 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Access and flow:** being seen at short notice, easy booking, and appointments happening on time. - **Handling and communication during visits:** vets described as welcoming and calm with energetic dogs; owners say questions were answered and checks were thorough. - **Surgery and recovery:** a castration is mentioned with a straightforward experience and quick recovery; another owner mentions clear guidance on what to expect before an operation and advice about “hydro” supporting recovery. - **Support in hard moments:** an owner describes compassionate handling after their cat died, including a sympathy card and paw print.

## Summary Morpeth Vets4Pets operates under the Vets4Pets brand; the practice website notes a new owner, **Seb Morgan**, and describes a modern, well‑equipped clinic with an on‑site lab, imaging, theatre and separate dog/cat warding. It’s set up for both routine care (boosters, ear cleans, nurse clinics) and more involved cases (soft‑tissue surgery, dentistry with dental X‑ray, hospitalisation/isolation). Recent reviews repeatedly mention **clear explanations during appointments**, **surgery aftercare** (including a toe amputation), and at least one example of **follow‑up by text the next day** to check on both pet and owner. Pricing feedback is mixed: some reviewers describe **transparent estimates and options**, while one review alleges a very high charge for flea medication and poor handling of criticism. ## Services Based on the clinic website and the latest reviews, services and facilities mentioned include: - **Routine care:** annual booster vaccinations; ear cleaning; nurse clinics; weight clinic; nutritional advice; prescriptions; microchipping. - **Surgery & procedures:** soft tissue surgery; operating theatre; post‑op nursing/recovery care (reviews mention surgery and a **toe amputation**). - **Dentistry:** dentistry with **dental X‑ray**. - **Diagnostics:** in‑house laboratory testing (haematology/biochemistry), ECG, blood pressure monitoring, digital X‑ray and ultrasound. - **Inpatient care & infection control:** hospital ward; isolation unit; separated dog & cat wards and isolation units. - **Documentation:** animal health certificates. - **Approach/special interests (as stated on the website):** feline medicine; fear‑free techniques. - **Out-of-hours:** the website states pets are covered when the clinic is closed, with out‑of‑hours care provided by **Moorview Referrals**. - **Species mentioned (website):** dogs, cats, rabbits. - **Training:** listed as a **Veterinary Nurse Training** facility. - **Accreditation (website):** **RCVS Approved**. ## Pricing - One reviewer (1‑star) alleges being quoted **“nearly £500” for 6 flea tablets** and reports the clinic “hung up the phone” when challenged. - Other reviewers (5‑star) describe **“good pricing compared to other vets”** and say the clinic was **transparent about costs**, providing **a full estimate with multiple options**, and charging a **slightly reduced cost** for a follow‑up exam (no figure given). ## People - **Seb Morgan** (named on the clinic website) is described as the practice’s new owner. - **Martha** (named in a review) is thanked for **spending extra time nursing a dog during recovery after surgery**. - A **veterinary nurse** is specifically praised for helping an owner who felt unwell during an appointment, and for **sending a next‑day text check‑in** about both owner and dog. ## Reviews **4.7 stars from 227 reviews.** Themes below are drawn from the latest written reviews available to us. - **Communication during consults:** multiple owners say vets/nurses *explain things clearly* and appointments feel *thorough*. - **Surgery and aftercare:** owners describe pets being well supported through procedures (including **toe amputation**) and recovery, with specific mention of staff spending extra time during post‑op nursing. - **End-of-life support:** one review highlights staff making a pet’s **final moments** feel calmer and more supported for the family. - **Follow-up and reassurance:** at least one owner reports a **text message the next day** to check on them and their pet after a visit. - **Costs and transparency are mixed:** some praise **estimates, options and transparency**; one review alleges **very high pricing for flea treatment** and a poor response to criticism.

## Summary Alnorthumbria Vets is a long-established mixed practice (established 1897) treating small animals as well as equine and farm animals, and it’s also listed as a veterinary nurse training facility. The practice states it provides 24-hour emergency care via an on-call service staffed by their usual team of vets. In recent reviews, owners describe being seen quickly for urgent concerns (such as a new lump) and having options discussed without pressure toward expensive diagnostics; one owner specifically mentions choosing pain management and avoiding unnecessary treatment that would not improve quality of life. Experiences are mixed, though: there are also complaints about record accuracy affecting insurance and a serious allegation involving a vaccine being given to an unwell puppy during a student nurse appointment without a vet examination. ## Services - Mixed-practice care for: - Small animals - Equine - Farm animals - 24-hour emergency care via an on-call service (described as staffed by their usual team of vets) - Lump assessment and discussion of options including biopsy (mentioned in reviews) - Pain management for end-of-life/quality-of-life situations (mentioned in reviews) - Hospitalisation/inpatient care (owners describe pets being hospitalised for infection after spay, and for acute illness) - Euthanasia support and aftercare arrangements including updates and return of ashes (mentioned in reviews) - Veterinary nurse training facility (listed in clinic data) ## People - **Jo (Clinical Director)**: mentioned by long-term clients as someone who “instills confidence and calm.” Jo is also named in a negative review alongside a student nurse in a disputed decision to proceed with vaccination when a puppy had severe diarrhoea. - **Beth Stephenson (student nurse)**: named in one review in connection with a vaccine appointment where the owner felt the appointment was poorly handled and that a vet did not examine the puppy. ## Reviews **Google rating: 4.5 stars from 181 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Long-term loyalty and trust:** one reviewer notes being with the practice for around 20 years with multiple dogs. - **Support during difficult decisions:** owners describe compassionate handling of end-of-life situations, including being given time during euthanasia and receiving follow-up updates about aftercare/ashes. - **Discussion of options without pressure:** one owner with a dog’s lump says options were discussed and they did not feel pushed into an expensive biopsy. - **Care during hospitalisation:** one owner reports “second-to-none” care when their dog was hospitalised after a post-spay infection. - **Serious complaints about clinical process and admin:** reviews include an allegation of vaccination being given to an unwell puppy without a vet inspection (followed by later hospitalisation), and a separate complaint that incorrect notes about symptom duration affected an insurance claim.

## Summary Alnorthumbria Vets is a mixed practice (small animals, equine and farm) that says it was established in 1897. The website also states they provide a 24-hour emergency service staffed by their usual team of vets, suggesting a continuity-of-care approach for urgent cases as well as routine work. From the latest reviews available to us, owners most often describe practical, pet-focused handling: a vet nurse introducing herself to a dog before treatment, staff taking time to listen, and support during stressful situations (including care for a poorly hen and help when someone brought in an injured young roe deer). ## Services - Mixed practice care for **small animals, equine and farm animals** (website). - **24-hour emergency service**, described as being staffed by the practice’s usual team of vets (website). - Reviews reference treatment and support for: - **Dogs** (treatment described as “second to none”; vet nurse interaction before treatment). - **A hen** (“poorly hen” cared for, with supportive communication). - **Wildlife presented by the public** (injured young roe deer brought in; the animal died on arrival, but the review notes the attempt to get help). ## People No individual staff names are mentioned in the information provided. What reviewers repeatedly highlight about the team: - **Reception team**: one review specifically mentions the receptionist as exceptionally kind during a dog’s visit. - **Vet nurse interaction**: a vet nurse “came to introduce herself to the dog” before treatment, which the owner singled out as a standout moment. - **Communication style**: owners mention staff who “listen” and are supportive when the owner is anxious (e.g., during care for a sick hen). ## Reviews **Google rating: 4.8 stars from 21 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Staff are frequently described as **helpful and confidence-inspiring**, with multiple reviewers saying they wouldn’t hesitate to bring pets there again. - Several reviews focus on **how the team treats both pet and owner in stressful moments** (support for a panicking owner with a sick hen; helping when an injured young roe deer was brought in). - Owners notice **small handling details** that reduce worry, such as a nurse introducing herself to a dog and making a fuss of pets.

## Summary Black Sheep Farm Health LLP is an independent, dedicated farm-animal veterinary practice and an independent member of XLVets. The website positions the team around proactive, preventative herd/flock work, and states you can contact a vet at any time. In the latest reviews available to us, owners most often mention practical advice and education, with multiple comments describing the team as knowledgeable and easy to deal with. ## Services - Farm-only veterinary practice (described as a “dedicated farm practice”). - Proactive, preventative farm-animal work (as described on the clinic website). - Emergency/out-of-hours: the website states they are “able to contact a vet at anytime.” ## Reviews **4.6 stars from 10 reviews.** Themes below are drawn from the latest written reviews available to us. - “Advice” and “education” are repeatedly mentioned (e.g., “loads of good advice,” “focus on care and education”). - Reviewers describe the vets as “very knowledgeable,” “friendly,” and “lovely people.” - One review explicitly says the practice “always put your interests first.”